We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,257 reviews.
Excellent, straightforward and professional service, thanks again!
29/05/14
when i buy delivery,to be collected ,paperwork comes to me not collection address[easy to ask theyre email so could send barcode to them ?]
29/05/14
prompt collection and delivery.
29/05/14
great service no complaints thanks
29/05/14
No comment left by this customer.
29/05/14
I needed an accurate contact number for the collecting company to establish their estimated collection time
29/05/14
very good service,prompt pickup and delivery,thanks
29/05/14
Fantastic service. Rearranged my failed collection with no probs
29/05/14
No comment left by this customer.
29/05/14
Excellent service for shipping a metal pole over 3m length plus 2nd package. Not all packages have to be boxed for pick up!
29/05/14
cracking job monkey!
29/05/14
perfect as always, thank you!!
29/05/14
No comment left by this customer.
29/05/14
No comment left by this customer.
29/05/14
All good, much better price than the post office!
29/05/14
User-friendly site. Competitve prices. Good service.
29/05/14
No comment left by this customer.
29/05/14
The parcel has still not been delivered 7 days after collection, after several phone we still do not have a delivery date. Very poor
29/05/14
Good price and an excellent, efficient service service by Parcel force. Always chose you first now never Yodel!!
29/05/14
nice service, reasonable price, thanks.
29/05/14
courier said they pivked up. no calling card. aomeone at home waiting for hem and they didnt arrive
29/05/14
Parcel collected promptly still not delivered but should be tomorrow as stated
29/05/14
No comment left by this customer.
29/05/14
Customer service was horrendous, contents of parcel damaged! Unexceptable!
29/05/14
I paid for next day delivery and my client didn't get it. I had to refund my client his delivery cost due to the parcel being late.
29/05/14
No comment left by this customer.
29/05/14
Happy with the service provided
29/05/14
No comment left by this customer.
29/05/14
You seem to be improving. Keep it up.
29/05/14
No comment left by this customer.
29/05/14
No comment left by this customer.
29/05/14
collection of item on day booked complete with a bag and address label - hassle free. thanks
29/05/14
I was a little disappointed that there was no means of finding an approximate time of collection from City Link, unlike the excellent DPD
29/05/14
No comment left by this customer.
29/05/14
very fantastic service
29/05/14
No comment left by this customer.
29/05/14
Hello, please the parcel still has not been picked up. What happened. It happened last time as well. Please pick up the parcel
29/05/14
my parcel was collected within 3 hours of my booking, and it arrived safely in the USA in 4 days - I'm impressed
29/05/14
It would be better if you could give a more specific time for collection, apart from that I was more than satisfied
29/05/14
great service with CityLink
29/05/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
