We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,033 reviews.
Excellent service will use again for International parcels.
06/06/14
Original collection date once payment had been processed, then changed back, then changed again, still not collected until next day
06/06/14
no comment
06/06/14
no comment
06/06/14
Collected and delivered as scheduled. Excellent service.
06/06/14
no comment
06/06/14
no comment
06/06/14
Not bad... A bit here and there, but in general nice.
06/06/14
No comment left by this customer.
06/06/14
No comment left by this customer.
06/06/14
VERY GOOD
06/06/14
No comment left by this customer.
06/06/14
Sorry It was very good was a really fast service wouldn't definitely use you again thanks
06/06/14
many thanks...great comunication.great delivery.smooth outcome..
06/06/14
everything good, nothing to complain.
06/06/14
No comment left by this customer.
06/06/14
Excellent service, many thanks
06/06/14
Excellent speedy and reliable service as always, thank you
06/06/14
Good service except the parcel was delivered a day later than it should have been.
06/06/14
Good value, on time, good service
06/06/14
The delivery woman was outstanding, thankyou
06/06/14
service was good but notes to driver were not passed on to parcel force so had to arrange another collection
06/06/14
Two separate collections were not made this week on stated day, one was collected two days late after making several calls chasing it.
06/06/14
Fine, no problems, Thanks
06/06/14
No comment left by this customer.
06/06/14
The prices were accurate and the service was excellent!!
06/06/14
No problems with the service. Both parcels arrived on time
06/06/14
No comment left by this customer.
06/06/14
No comment left by this customer.
06/06/14
It would have been helpful if we had had some idea as to the time the parcel would be collected i.e. even AM or PM
06/06/14
Can't think of anything really, your web system is clear and easy to use thanks
06/06/14
No comment left by this customer.
06/06/14
PM_2102878_2807641 I would be grateful for a swift return of my possessions in whatever state they are in. Please call me on 07815620205
06/06/14
Very happy with the service keep up the good work
06/06/14
No comment left by this customer.
06/06/14
No comment left by this customer.
06/06/14
Pleased with all aspects apart from having to wait in all day with no idea of when driver will arrive - driver tracker prehaps?
06/06/14
Good price and easy to do. Parcelforce tracking poor (not your fault)
06/06/14
It said next day delivery but took two days which was fine but it would have been nice to know.
06/06/14
waited in all day friday for collection, they turned up monday!!
06/06/14
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