We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
parcel not picked up and no way of contacting you to chase it up!!!!!
22/06/14
This was my first experience of using Parcel Force and everything was straight forward and easy to use.
22/06/14
Total waist of my time at least 30 hours in all.
22/06/14
I think if u could offer rough times for collection that would help.
22/06/14
No comment left by this customer.
22/06/14
Excellent service. Easy to track. I like the reminder on the day of collection.
22/06/14
Just started to use your service and the prices plus service are brilliant. Thank you.
22/06/14
Many thanks... Fantastic service... Highly reliable...
22/06/14
No comment left by this customer.
22/06/14
Service was as stated and delivered the following day
22/06/14
no comment
22/06/14
Superfast! but even though I packaged it well, put PLEASE handle with care on every side it arrived damaged! More expensive than Collect+
22/06/14
Simplicity and Convenience
22/06/14
The website was easy to use very clear and precise and what you said would happen did happen. Will definitely use you again. Good price too.
22/06/14
Parcel picked up, parcel mangled on it's way to destination, parcel delivered.
22/06/14
Love your value and service but City Link can be a bit of a let down
22/06/14
no comment
22/06/14
Absolutely disaster, no support at all , no feedback , no help line , i think i am stranded on Mars
22/06/14
very goog and very inexpensive
22/06/14
no comment
22/06/14
no comment
22/06/14
no comment
22/06/14
no comment
22/06/14
Did not turn up this has happened twice
21/06/14
no comment
21/06/14
no comment
21/06/14
no comment
21/06/14
was very happy with both price and delivery
21/06/14
no comment
21/06/14
It would have been helpful to know a rough time that the delivery man was coming to colect the parcel.
21/06/14
Didn't collect on arranged day,
21/06/14
no comment
21/06/14
Just good service simple
21/06/14
Took the parcel to the drop off at 7.15pm, was told it wouldn't be next day..... Even tho it should have been
21/06/14
****ing pick up my parcel ****ing had to book it in 3 times. Still ****ing not been picked up
21/06/14
no comment
21/06/14
Collection was stated for Monday 16th June but courier didn't arrive until the following day.
21/06/14
booked collection for Monday parcel was collected on Tuesday and delivered completly ripped
21/06/14
Collection simply did not happen on the planned day. 24 hours late
21/06/14
no comment
21/06/14
