We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
Excellent speedy and reliable service as always, thank you
06/06/14
Good service except the parcel was delivered a day later than it should have been.
06/06/14
Good value, on time, good service
06/06/14
The delivery woman was outstanding, thankyou
06/06/14
service was good but notes to driver were not passed on to parcel force so had to arrange another collection
06/06/14
Two separate collections were not made this week on stated day, one was collected two days late after making several calls chasing it.
06/06/14
Fine, no problems, Thanks
06/06/14
No comment left by this customer.
06/06/14
The prices were accurate and the service was excellent!!
06/06/14
No problems with the service. Both parcels arrived on time
06/06/14
No comment left by this customer.
06/06/14
No comment left by this customer.
06/06/14
It would have been helpful if we had had some idea as to the time the parcel would be collected i.e. even AM or PM
06/06/14
Can't think of anything really, your web system is clear and easy to use thanks
06/06/14
No comment left by this customer.
06/06/14
PM_2102878_2807641 I would be grateful for a swift return of my possessions in whatever state they are in. Please call me on 07815620205
06/06/14
Very happy with the service keep up the good work
06/06/14
No comment left by this customer.
06/06/14
No comment left by this customer.
06/06/14
Pleased with all aspects apart from having to wait in all day with no idea of when driver will arrive - driver tracker prehaps?
06/06/14
Good price and easy to do. Parcelforce tracking poor (not your fault)
06/06/14
It said next day delivery but took two days which was fine but it would have been nice to know.
06/06/14
waited in all day friday for collection, they turned up monday!!
06/06/14
No comment left by this customer.
06/06/14
I thought your service was good. I would use again. Efficient and professional.
06/06/14
The parcel has not been collected and no-one has contact me regarding this matter
06/06/14
Very good, 3 collections and subsequent deliveries all well done and very quick, good comms with drivers much appreciated
06/06/14
No comment left by this customer.
06/06/14
Very good service will keep using you thank you
06/06/14
no comment
06/06/14
no comment
06/06/14
great service,
06/06/14
Seven days later and I'm still waiting for my parcel and your tracking system never works !
06/06/14
Fast, efficient service. I will def use again!
06/06/14
picked up and delivered no problems at all
06/06/14
All went very smoothly, will definitely be using and recommending again.
06/06/14
no comment
06/06/14
no comment
06/06/14
no comment
06/06/14
Collect time was 10:45 and you didn't arrive until 3pm by which time we paid for another sameday courier to collect! Money back please :(
06/06/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
