We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Amazing service with great, easy communication and great savings too over £200. Love you guys
17/06/14
Excellent service - would use again
17/06/14
No comment left by this customer.
17/06/14
No comment left by this customer.
17/06/14
A++++++++++++++
17/06/14
Affordable pricing and on time collection and delivery. Thank you.
17/06/14
I have used parcel monkey many times and this time no one turned up to pick up my parcel. Very dissapointed
17/06/14
city link where not very good
17/06/14
I had a problem with the parcels not being picked up on the correct day, but that was down to City Link, otherwise everything was fine.
17/06/14
Very happy with the service!
17/06/14
Good service, no complaints
17/06/14
No comment left by this customer.
17/06/14
No comment left by this customer.
17/06/14
Parcel collected on the day, arrived many days before I expected in Thailand........ Excellent service.... 5*
17/06/14
No comment left by this customer.
17/06/14
Really easy to use the service and very informative tracking. Great value, too
17/06/14
Reliable service as always
17/06/14
excellent
17/06/14
good service. should be cheaper for returning customer
17/06/14
Again the parcel was not picked up. Only thing that works efficient is your e-mails! Shocking service.
17/06/14
Excellent! It would always be useful for an estimated time pick up - had to wait in all day til 5.30! But no probs
17/06/14
Hi
17/06/14
No comment left by this customer.
17/06/14
No complaints would recommend and would use again
17/06/14
Collection was booked on 11th. Collection should be made on 13th. Today is 17th !!!! Still chasing courier to collect tables
17/06/14
Easy to use great prices, glad ive found you
17/06/14
Thanks for the great service as always .
17/06/14
Good service
17/06/14
Parcel collected on time and delivered in the promised 3 working days. All perfectly trackable online.
17/06/14
No comment left by this customer.
17/06/14
Collection was booked for Tuesday. Was finaly collected Friday. Very disappointing service. Booking was easy though.
17/06/14
easy to use, efficient and excellent web access.
17/06/14
No comment left by this customer.
17/06/14
No comment left by this customer.
17/06/14
The collection was good but the delivery went to the wrong house (no 48 instead of 38) and said there were 2 parcels when there was only 1.
17/06/14
No comment left by this customer.
17/06/14
the service said 3-4 day delivery. it is now over 8 days and stillnnot delivered.!!!!!! also no easy way to contact you.
17/06/14
No comment left by this customer.
17/06/14
Excellent, less than 24 hours door to door.
17/06/14
no comment
17/06/14
