We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
the parcel was returned the 1st day as the driver couldnt find it - the phone no. was on the label! I had to call and get it re-arranged
23/06/14
Pick up was good but parcel articled 3days later not next day and only after I chased no comms back from you to explain what was needed
23/06/14
link in feedback via text message or create a parcel monkey mobile app
23/06/14
No comment left by this customer.
23/06/14
Perhaps better time frame for pick and delivery , but I know the restrictions on your business Best regards
23/06/14
Parcel booked to be collected on Monday. Parcel not collected until Wednesday. Shockingly poor service, don't think i'll be back
23/06/14
very good service from DX arived on time 10/10
23/06/14
Perfect - package arrive on time and no aditional admin was needed.
23/06/14
No comment left by this customer.
23/06/14
Excellent, good value service again! A+
23/06/14
collection was delayed by 3 days, booked on 16th didn't arrive till 20th, a tel number for Parcel monkey or email would be an advantage
23/06/14
good job, thanks.
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
Excellent again, keep it up
23/06/14
all good, delivered on time etc.
23/06/14
Picked up a day late and did not let me know plus delivered late
23/06/14
No problems, a more accurate pickup or delivery time would be appreciated. Couriers must know their schedule in advance,
23/06/14
Easy website to use,good prices.
23/06/14
Easy to book on line, everything as promised and collected on time.
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
never used parcel monkey before, never even heard of you. But have to say, very pleased. Was easy and pleasant experience. Thank you!
23/06/14
City Link left the parcel with a neighbour, this was perfectly OK but maybe permission should have been given to do this beforehand?
23/06/14
Spot on every time!
23/06/14
great service delivered in the time stated
23/06/14
No comment left by this customer.
23/06/14
good
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
Super service, great value and I most certainly will use again.
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
