We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,839 reviews.
Smooth transaction. Collection and delivery went to plan.
03/06/14
no comment
03/06/14
no comment
03/06/14
no comment
03/06/14
no comment
03/06/14
Much better service than Parcel2Go. Wasn't hard though, your delivery driver actually turned up! Will be using your service in future.
03/06/14
no comment
03/06/14
Very easy to use and good value for money
03/06/14
All good thanks
03/06/14
A collection time for the parcel would have been useful rather than just a date. Brilliant service and pricing though.
03/06/14
no comment
03/06/14
No comment left by this customer.
03/06/14
No comment left by this customer.
03/06/14
No comment left by this customer.
03/06/14
No comment left by this customer.
03/06/14
excellent service!
03/06/14
good price excellent communications
03/06/14
not enough room here this time a bad experience cost double had to send anothr call me 01443830710
03/06/14
only just made the deadline of 17.30 may have been better with a text stating approx collection time as waited in all day
03/06/14
Absolute rubbish. The item wasn't delivered on 30th May when it should have been. My customer was furious. Took time of work to be
03/06/14
The Service provided was ok this time, but parcelmonkey are difficult to deal with when things go wrong. 'Not my problem' attitude!
03/06/14
No comment left by this customer.
03/06/14
Parcels collected when scheduled and delivered to destination next day.
03/06/14
No comment left by this customer.
03/06/14
Parcel not collected the next day
03/06/14
No comment left by this customer.
03/06/14
No comment left by this customer.
03/06/14
Courier arrived and said he couldn't carry the boxes up the stairs to his van. Was on hold to customer services for 40 mins! No answer.
03/06/14
Yeh next day delivery on 1st order of 3 packages. Second order of 1 was left at depot on Friday didn't get until today.
03/06/14
No comment left by this customer.
03/06/14
Excellent service!
03/06/14
My parcel wasn't collected on the day it was supposed to be collected. It was a day late at its destination.
03/06/14
Good website,excellent labelling,prompt 24hr delivery with proof.Good price.
03/06/14
great as always
03/06/14
Very pleased with a great service. A email with confirmation of delivery would have been good, but otherwise, brilliant. Thanks.
03/06/14
Easy to book, good website, collected when you said you would, delivered undamged when you said you would! All at a sensible cost.!
03/06/14
great, just the bag was a bit too big :D
03/06/14
No comment left by this customer.
03/06/14
No comment left by this customer.
03/06/14
No comment left by this customer.
03/06/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
