We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
No room for improvement, parcel monkey's service has always been excellent. Thanks!
23/06/14
Good service thank you
23/06/14
The parcel was not collected on the correct day . nor the following . not contact anyone since whenever i tried it said invalid id. refund
23/06/14
No comment left by this customer.
23/06/14
prompt hassle free collect and delivery, very reasonable rates. will use your service again
23/06/14
It took 3 attempts to pick up my parcel. I have never had a problem before this pick up.
23/06/14
Parcel not collected on allocated day, no phone call or message
23/06/14
Exceptionally good! A logistical dream.
23/06/14
excellent service great price used reputable courier, and arrive on time will definitely use parcel monkey again
23/06/14
Great service, great price.
23/06/14
No comment left by this customer.
23/06/14
Turn up on the day stated and if not inform the customer by email or phone you have these details.
23/06/14
No comment left by this customer.
23/06/14
very easy to do on line, parcel picked up next day and delivered within 48hrs , would use this service again.
23/06/14
my parcel wasn,t collected and i was couldnt rebook online, it kept saying contact customer support but i couldnt get a support ticket.
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
Nothing from my point of view, a estimate of delivery would be nice.
23/06/14
the parcel has not arrived at destination yet
23/06/14
thanks all good no bad report from the other end as yet
23/06/14
Courier didn't collect on date and their customer service department have yet to reply to my complaint.
23/06/14
Uplifted and delivered with no fuss. Only downside was unable to tell me what time parcel would be uplifted
23/06/14
No comment left by this customer.
23/06/14
DONT ALWAYS COLLECT ON THE RIGHT DAY BUT OTHERWISE VERY GOOD
23/06/14
very efficient and quick delivery
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
parcel not collected yet?
23/06/14
Fast, easy to use. plenty of options to guarantee correct service.
23/06/14
better idea of pickup time
23/06/14
No direct contact to Parcel Monkey to sort out problems, Great when the system works, otherwise rubbish.
23/06/14
best thing is the labels come with driver,thanks for excellent service regards geebob
23/06/14
Collected and delivered on time.
23/06/14
No comment left by this customer.
23/06/14
work well as it is.
23/06/14
brilliant service will be using again
23/06/14
Only one word...FANTASTIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
23/06/14
Good service - good price
23/06/14
No comment left by this customer.
23/06/14
