We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
Great service
09/06/14
The parcel still hasn't arrived.
09/06/14
No comment left by this customer.
09/06/14
No comment left by this customer.
09/06/14
Easy to use website, package collected & delivered on time. Can't ask for more, thanks!
09/06/14
Absolutely fantastic! What a great service, please don't change it. I will definitely use it again soon!
09/06/14
swift service
09/06/14
morning or afternoon collections/delivery notification would be good
09/06/14
poor service avoid
09/06/14
Prompt delivery thank you
09/06/14
No comment left by this customer.
09/06/14
No problems with service as always.
09/06/14
The service was good, quick and reasonably priced. Approx. time of delivery would be helpful
09/06/14
No comment left by this customer.
09/06/14
No comment left by this customer.
09/06/14
No comment left by this customer.
09/06/14
No comment left by this customer.
09/06/14
Give customers an estimate time for when the parcels will be picked up. Don't ask how you've done before the parcels have arrived.
09/06/14
No comment left by this customer.
09/06/14
Service was great. Thank you.
09/06/14
excellent service. helpful driver.
09/06/14
Great service, it would have been brilliant if there was some way of narrowing down the pick up time, so I didn't have to stay in all day!!
09/06/14
Great service, delivered on time and efficiently. Very helpful. We have another event in a few weeks so we might use again. Many thanks.
09/06/14
Came later on in the day than expected; 5.30 pm for an 'office' collection, but fortunately someone was here.
09/06/14
.
09/06/14
easy to book and city link great as ever
09/06/14
Excellent Service
09/06/14
Collection and delivery was successful, however, tracking leaves a lot to be desired.
09/06/14
No comment left by this customer.
09/06/14
Excellent Service
09/06/14
No comment left by this customer.
09/06/14
No comment left by this customer.
09/06/14
No comment left by this customer.
09/06/14
i am satisfite.it was easy, fast and correct!
09/06/14
Failed to meet delivery time. No call to advise that delivery was not posssible. Resolved with managers intravention 24 hours late.
09/06/14
No comment left by this customer.
09/06/14
No comment left by this customer.
09/06/14
simple
09/06/14
no problems -very happy with service - MY ONE PROBLEM IS WHEN I MADE A MISTAKE _YOU CHARGED ME TWICE FOR SAME PARCEL
09/06/14
I haven't yet had confirmation from receiver of parcel - but I assume that if he hadn't had it, I would have heard.
09/06/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
