We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
The servicev from Courier was the worst experiance I have ever had with a delivery. Which never got Delivered.
20/06/14
no comment
20/06/14
very good service 2nd time I've used parcel monkey.
20/06/14
I understand that it was not easy to give me an estimated time of collection but when the driver arrived he was very offhand and miserable
20/06/14
The collection was 3 days late. I had trouble getting in touch with anyone at DXfreight. Put on hold for 20 minutes at a time.
20/06/14
no comment
20/06/14
no comment
20/06/14
Great Service as usual
20/06/14
Very accommodating. Thank you so much!
20/06/14
no comment
20/06/14
no comment
20/06/14
Good service. It would have been nice to be given an approximate time for collection instead of a whole day
20/06/14
Extremely satisfied, quick and easy to arrange
20/06/14
Keep up the good job.
20/06/14
More precise information regarding invoice requirements.
20/06/14
good, reliable service, cannot fault - so far....!!!
20/06/14
Paid for next day and it was 2 days late!! Not good at all
20/06/14
no comment
20/06/14
Delivery due tues, found out tues 630 pm that had gone to wrong depot and would not be delivered till weds. Customer had sat in all day wait
20/06/14
Good service
20/06/14
Great service apart from no tracking info or confirmation that the parcel has been delivered safely.
20/06/14
All good thanks 10 out of 10
20/06/14
no comment
20/06/14
no comment
20/06/14
no comment
20/06/14
Collected and delivered as promised. Only hiccup was Parcelforce driver did not have any labels with him to attach to our parcel.
20/06/14
no comment
20/06/14
Carriage took longer than expected but goods arrived.
20/06/14
Painless experience and a good price. Delivered exactly as promised.
20/06/14
The guy who came to the dor was friendly, positive and cheerful - made me smile :D
20/06/14
Terrible! Paid for a next day delivery & it didn't arrive. Also no contact details for Parcel Monkey, not great!
20/06/14
good
20/06/14
excellent and friendly
20/06/14
No comment left by this customer.
20/06/14
Collection was prompt, delivery was within the time frame, pricing was reasonable. Top job parcel monkey. A loyalty scheme would be good.
20/06/14
great as always
20/06/14
Great service. Great price .Easy
20/06/14
The service provided was absolutely terrible. Our parcel has been in customs for over a week and no one contacted us to tell us of this!!!!!
20/06/14
Excellent
20/06/14
Item was returned to me - very unsatisfactory !!
20/06/14
