We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Thank you for your promptness in picking up our parcel!
24/06/14
No comment left by this customer.
24/06/14
WE COULD NOT TRACK OUR PARCEL AND SO ANNOYED CUSTOMER WHO WAS AWAITING SAMPLES
24/06/14
Brilliant service! Will continue to use Parcel Monkey.
24/06/14
i booked a next day collection and overnight delivery. it took 3 days to collect it. No contact from you. My customer unhappy. Me annoyed
24/06/14
Priv
24/06/14
No comment left by this customer.
24/06/14
No collected when expected, delivered after the next day, no communication from either parcel monkey or dx, very bad service, disgusted
24/06/14
was recommended by a friend and the service is quick easy and fast
24/06/14
Great service, very competitively priced and quick service we will be using again
24/06/14
No comment left by this customer.
24/06/14
No comment left by this customer.
24/06/14
Excellent service will use again
24/06/14
APART FROM NOT COLLECTING ON THE DAY, THE FOLLOWING DAY ALL WENT SMOOTH & GREAT, I WOULD RECOMMEND YOU TO OTHERS
24/06/14
Happy with parcel monkey. would like better prices for smaller items but very good apart from that
24/06/14
You booked pickup for Friday with me and told DX to come on Thursday???. How efficient is that? Package wasnt fully ready. Waste DX Time
24/06/14
No comment left by this customer.
24/06/14
collected and all the way to the highlands and delivered at 8.30 am excellent service. well done.
24/06/14
No comment left by this customer.
24/06/14
refund process takes too long, contacting parcel monkey is too complex
24/06/14
Fantastic service
24/06/14
No comment left by this customer.
24/06/14
No comment left by this customer.
24/06/14
No comment left by this customer.
24/06/14
No comment left by this customer.
24/06/14
have to say i was very surprised at how easy and straightforward the booking process was - highly reccommended
24/06/14
Didn't collect parcel on selected date, or following day and then was on a call for 40mins to sort out at my expense. Will never use you ag
24/06/14
City Link collected the parcel a day later than arranged. Disappointing.
24/06/14
I had to book the parcel twice. Courier did not know what was going on and I was left with an irate customer. GET A PHONE LINE!!!!
24/06/14
Brilliant service would use again
24/06/14
My parcel was not collected, I contacted the courier they said you had not released info to them, I could not speak to anyone to get help.
24/06/14
Excellent Service
24/06/14
faultless
24/06/14
collection was three days late. someone had to sit in all the time waiting
24/06/14
The parcel hasn't been delivered, yet I haven't had any communication from Parcel Monkey re: issues?
24/06/14
No comment left by this customer.
24/06/14
No comment left by this customer.
24/06/14
The package was one day late being collected!
24/06/14
good arrived within the time frame
24/06/14
no comment
23/06/14
