We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,837 reviews.
THE PARCEL WAS TO BE PICKED UP BY PARCEL FORCE ON 29/05/2014, IT WAS NOT COLLECTED UNTIL 2/06/2014 AFTER 3 PHONE CALLS
05/06/14
no comment
05/06/14
Great service, use them often, cheaper than post office for larger packages
05/06/14
On Time, very reasonable price, and easy to arrange
05/06/14
UPS did not deliver on time, then gave bad info re collection. Spent more money chasing parcel than paying for its transit. Not cool
05/06/14
everything exelent ,good service
05/06/14
Fab service! Was worried seeing negative feedback but My fragile Parcel was delivered on time in one piece! 5*service on this occasion
05/06/14
Provide an SMS or email update when the parcel has been delivered.
05/06/14
Collected on time and delivered next day . Excellent service at a very reasonable price.
05/06/14
Brilliant Service. Booked at 10.00pm picked up at 9.15 am next morning and delivered next day at 12.15. Superb and hassle free.
05/06/14
Parcel picked up without problem and delivered promptly on time.
05/06/14
no comment
05/06/14
There have been 4 failed pickups in recent weeks all on Mondays or the day after Bank Holidays. The Courier depot needs to resolve this
05/06/14
keep up good work
05/06/14
Superb service as always.
05/06/14
collection window was too big (had to take the whole day off) & I knew it had been delivered hours before confirmation on the website
05/06/14
Excellent service
05/06/14
You missed 1st collection and rearranged collection, so had to drop them at the depot myself. And again, no refund.
05/06/14
No comment left by this customer.
05/06/14
Wasn't sure if I could track the parcel throughout the delivery process?
05/06/14
No comment left by this customer.
05/06/14
Very good fast delivery
05/06/14
After ordering I get two payment confirmation emails making it look like I've been charged twice!!
05/06/14
no comment
05/06/14
no comment
05/06/14
I was not delivered next day like I paid for so I then had to waight till Monday for it I won't compaction. for this
04/06/14
no comment
04/06/14
Great price. Great service. Paecel left Kent at 6.30 pm was in Stirling for 2.30 the next day. Brilliant!
04/06/14
no comment
04/06/14
no comment
04/06/14
Your service was fantastic
04/06/14
great service, used them cross continent 5 times, they havent failed me
04/06/14
Very good in all departments, great service, thank you.
04/06/14
I was very impressed with the ease of booking the service and the speed of delivery - will recommend to others
04/06/14
no comment
04/06/14
Customer service is non existent do not use this company. Paid for next day delivery arrived 5 days later.
04/06/14
Very good service with good times of pick-up and delivery. Could not be better.
04/06/14
no comment
04/06/14
no comment
04/06/14
Driver was polite and from my ebay feedback the package arrived in good time and good condition.
04/06/14
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