We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,041 reviews.
No comment left by this customer.
26/06/14
UNBLOCK POSTCODE S20 3GH FROM COLLECTIONS YOU ARE PENALIZING GOOD CUSTOMERS FOR NO REASON
26/06/14
No comment left by this customer.
26/06/14
Easy to book, collected on time, delivered on time. Thank you
26/06/14
courier did not arrive, no help on website, and no way of contacting parcel monkey. Will not be recommending to others
26/06/14
Should have collected parcel Friday but didn't, didn't on the Monday and after hanging on the phone for ages got collected Tue.
26/06/14
easy and simple and good communication. Will use again no question.
26/06/14
No comment left by this customer.
26/06/14
No comment left by this customer.
26/06/14
Very good servive only downside the tracking was not upto date, It was 24hrs aftre the parcel was delivered i was informed on tracking site.
26/06/14
Another successful parcel delivery and very happy sender & recipient , many thanks !
26/06/14
no comment
26/06/14
The tracking information was not helpful as it was not updated. I still do not know if the person received the parcel. More feedback needed
26/06/14
no comment
26/06/14
no comment
26/06/14
no comment
26/06/14
no comment
26/06/14
We were very impressed at how painless the whole process was. A small niggle - the tracking numbering system caused us some confusion
26/06/14
Excellent service as usual
26/06/14
Parcel wasnt collected until day after it was meant to be
26/06/14
Very happy with service. A*
26/06/14
no comment
26/06/14
no comment
26/06/14
all went as expected, no complaints
26/06/14
no comment
26/06/14
no comment
26/06/14
Excellent service, thank you very much
26/06/14
i can not fault the service, it was very quickly delivered and taken in at the depot. Thank you!
26/06/14
no comment
26/06/14
No comment left by this customer.
26/06/14
Collected on time, delivered on time, what more can you do!
26/06/14
Marked 3 parcels as fragile & all 3 were delivered with no packaging. Items I cleaned were therefore delivered dirty
26/06/14
The collection occurred on the planned day and the operative was efficient and helpful so no issues to report.
26/06/14
No comment left by this customer.
26/06/14
Very easy to use and reliable service
26/06/14
The service was excellent. My only comment would be trying to contact you, the tele number on the confirmation email was not longer live
26/06/14
So good that I am hooked. Will never again struggle to the Post Office with anything larger than a box of chocs
26/06/14
you guys used to be great but in two weeks you've failed to collect twice in a row, we need a reliable courier above all else
26/06/14
Pick ups need to be either am or pm and not having customers wait around from 7am to 7pm - waste of our time!!!
26/06/14
good delivery thank you.
26/06/14
