We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
No comment left by this customer.
10/06/14
Good service is what business thrives on, bad service damages business. Courier is damaging my business
10/06/14
I have booked a parcel 5 days ago and parcel force have not yet collected it?? I can no longer contact you directly to complain??? Rubbish!!
10/06/14
REASONABLE SERVICE BUT TELEPHONE SERIVICE VERY POOR NEEDS TO BE UPDATED FOR CUSTOMER ADVIVE
10/06/14
once again a very good service provided
10/06/14
First time used and impressed although local post office drop off point took some time to work out what to do. Arrived safely in Germany. .
10/06/14
No comment left by this customer.
10/06/14
I wrote to u regarding an over payment to date I have not had a reply I paid for one parcel twice. I trust u will contact me R watts
10/06/14
No comment left by this customer.
10/06/14
Parcel was collected and delivered on time.
10/06/14
Still haven't received my parcel. Can't track as every time I put my shipment ID in it says incorrect ID. Appalling service. No one to Ring.
10/06/14
delivery is very late!
10/06/14
no comment
10/06/14
no comment
09/06/14
no comment
09/06/14
The person was not in at the time of delivery but no card was left to say they had been or that they had left it with someone,
09/06/14
no comment
09/06/14
no comment
09/06/14
no comment
09/06/14
no comment
09/06/14
Quick, simple, effective
09/06/14
i ordered an item from ebay for my mam, she wanted to return it, so i was greatful that she could using the no printer service as she hasnt1
09/06/14
no comment
09/06/14
no comment
09/06/14
Bloody brilliant...... Easy and quick!!!!
09/06/14
no comment
09/06/14
Mega reliable, competitive and great comms - many thanks - as always spot on.
09/06/14
No comment left by this customer.
09/06/14
cannot fault the service i have had, thanks keep it up.
09/06/14
No comment left by this customer.
09/06/14
No comment left by this customer.
09/06/14
I never manage to print the postage lable from my email. Otherwise I'm, so far very pleased with the service
09/06/14
No comment left by this customer.
09/06/14
It would be been nice to have a more specific collection and delivery time
09/06/14
first rate service excellent +++++
09/06/14
No comment left by this customer.
09/06/14
Parcel didn't get collected for 3 days, a simple phone call would have easily resolved that.
09/06/14
This is the only way I can ask a question without using the contact us lime boxes.You need a general enquiries(non-complaints) contact methd
09/06/14
9 May 14. You state need for City Link Bag when booking but your ad.info says no bag needed. I had no bag so didn't book! So do I need a bag
09/06/14
No comment left by this customer.
09/06/14
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