We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
no comment
22/06/14
Superfast! but even though I packaged it well, put PLEASE handle with care on every side it arrived damaged! More expensive than Collect+
22/06/14
Simplicity and Convenience
22/06/14
The website was easy to use very clear and precise and what you said would happen did happen. Will definitely use you again. Good price too.
22/06/14
Parcel picked up, parcel mangled on it's way to destination, parcel delivered.
22/06/14
Love your value and service but City Link can be a bit of a let down
22/06/14
no comment
22/06/14
Absolutely disaster, no support at all , no feedback , no help line , i think i am stranded on Mars
22/06/14
very goog and very inexpensive
22/06/14
no comment
22/06/14
no comment
22/06/14
no comment
22/06/14
no comment
22/06/14
Did not turn up this has happened twice
21/06/14
no comment
21/06/14
no comment
21/06/14
no comment
21/06/14
was very happy with both price and delivery
21/06/14
no comment
21/06/14
It would have been helpful to know a rough time that the delivery man was coming to colect the parcel.
21/06/14
Didn't collect on arranged day,
21/06/14
no comment
21/06/14
Just good service simple
21/06/14
Took the parcel to the drop off at 7.15pm, was told it wouldn't be next day..... Even tho it should have been
21/06/14
****ing pick up my parcel ****ing had to book it in 3 times. Still ****ing not been picked up
21/06/14
no comment
21/06/14
Collection was stated for Monday 16th June but courier didn't arrive until the following day.
21/06/14
booked collection for Monday parcel was collected on Tuesday and delivered completly ripped
21/06/14
Collection simply did not happen on the planned day. 24 hours late
21/06/14
no comment
21/06/14
Couldn't do better, excellent
21/06/14
Parcel not collected on 1st attempt - driver was late & could have phoned person at collection but didn't - 2nd collection ok - poor result
21/06/14
fantastic service ,so easy to use and good rates too
21/06/14
Excellent Collection, Excellent Delivery, Excellent Value
21/06/14
no comment
21/06/14
Efficient helpful service & pleasant courier
21/06/14
no comment
21/06/14
No comment left by this customer.
21/06/14
Hi difficulty printing off postage label
21/06/14
Everything went ok, thanks
21/06/14
