We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
No comment left by this customer.
25/06/14
first class service thank you
25/06/14
Quick, easy to order and the courier picked up and delivered on time. Excellent
25/06/14
All good, thank you.
25/06/14
No comment left by this customer.
25/06/14
The parcel was not collected on the date arranged I had to deliver it myself to the depot the following day which was quite a few miles away
25/06/14
No comment left by this customer.
25/06/14
Great price, easy to book and delivered on schedule.
25/06/14
No comment left by this customer.
25/06/14
It would help to have a time of collection, even morning or afternoon, instead of just a day when it could be anytime between 9 and 5
25/06/14
Good service, collected and delivered a headboard at a brilliant price when other companies said it was too large.
25/06/14
Quick service, very easy to use. Will use again!
25/06/14
Excellent service
25/06/14
Was meant to collect a day after purchased, finally got it collected 4 days afterwards. Poor communication
25/06/14
Ordered a next day service for products to be returned within deadline. Collection on the 17th, its now the 25th, still not delivered.
25/06/14
No comment left by this customer.
25/06/14
Superb service - will certainly use your company again - so much cheaper than Royal Mail! Thank you.
25/06/14
Excellent service, at a very good price. - Thank you.
25/06/14
fast and sound ,very happy
25/06/14
No comment left by this customer.
25/06/14
Excellent as per usual
25/06/14
No comment left by this customer.
25/06/14
We are still awaiting delivery and you ve emailed to ask how the service was well up until now we havent had any service
25/06/14
Great service once again
25/06/14
client didnt receive parcel. tracking said returned to sender incorrect address? Parcel arrived next day!
25/06/14
Used parcelforce they provided a quick pick up & was delivered within 4 working days. Brilliant!
25/06/14
Brilliant service as always. Thank you PARCEL MONKEY :)
25/06/14
No comment left by this customer.
25/06/14
excellent service, did exactly what you said you would do, many thanks
25/06/14
no comment
25/06/14
Excellent service.. only thing is that when I ordered it wasn't clear that the label would arrive in later email: I thought Id lost it
25/06/14
I'd like to thank Mr. Wong for all of his great help. The lengths he went to help were unexpected, but appreciated.
25/06/14
Arranged a same day service, wiTh a collection time.then told after paying time not guaranteed and could be anytime-very angry
25/06/14
no comment
25/06/14
no comment
25/06/14
no comment
25/06/14
collection was 24hrs late! Rubbish service!!!!!!!
25/06/14
Great price and efficient service.
25/06/14
You failed to deliver my parcels - took 3 days to deliver a next day delivery
25/06/14
no comment
25/06/14
