We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
no comment
10/06/14
Item arrived intact and when expected - can't ask for more
10/06/14
cheap prompt collection shame about the small amount of damage
10/06/14
Great service for the money but could do with a rough pick up time
10/06/14
no comment
10/06/14
Good service at a sensible price, parcel collected and delivered promptly.
10/06/14
Good price and service as always
10/06/14
warp speed.
10/06/14
Parcel Monkey Ok, Courier Poor this time. Paid for next day but took two day's.
10/06/14
Great service easy to organise , although parcel force let you down :-((
10/06/14
no comment
10/06/14
Excellent service as usual. Parcel was collected from my house on Wednesday and arrived in New Zealand 5 days later. Faultless!
10/06/14
Great service! Allowed me to ship a large parcel, which would not have been allowed otherwise and at half the price!
10/06/14
Excellent will use again Thank You from Leeds to Osmington Bay Weymouth in less than 24 hours
10/06/14
Great service as usual!
10/06/14
no comment
10/06/14
no comment
10/06/14
delivery service and cost werte first rate, but let down by you website that was convoluted to use, especially the customs documentation
10/06/14
The parcel arrived damaged and I had to refund the customer and pay for it to get returned to me won't be using parcel monkey again
10/06/14
no comment
10/06/14
Item was not collected on given date and had to be delivered to depot ourselves. Parcel had still not been delivered as of this morning.
10/06/14
No comment left by this customer.
10/06/14
didn't collect first time had to wait an extra day
10/06/14
No comment left by this customer.
10/06/14
Very poor service, collected parcel 3 days late and delivered 2 days after although I paid for 24 hr delivery, totally ****ing ****,
10/06/14
exactly what it says on the tin. great service & good price. Thanks
10/06/14
the parcel that i had delivered by parcelforce was all smashed up
10/06/14
Don't keep asking me these questions, just do it.
10/06/14
I paid for express24 delivery & it took over 48hours for my parcel to be delivered. The contents & parcel were damaged.
10/06/14
The courier never turned up and then when I called they must have gone to the wrong house. I had to wait a further two days
10/06/14
The service was very good, price was slightly higher than I expected. Generally good though.
10/06/14
There's nothing to complain :) everything was good!
10/06/14
Brilliant service, very pleased and will be using again.
10/06/14
Easy to understand instructions and collection by City Link took place on day arranged.
10/06/14
The delivery driver never turned up I had to drive 40 miles to drop the parcel off myself you dont have a contact number for me to contact
10/06/14
Good inexpensive reliable service would recommend your company AAA
10/06/14
Collected when arranged, delivered on time. Two great reasons to use again!
10/06/14
No comment left by this customer.
10/06/14
No comment left by this customer.
10/06/14
Very poor, collection did not happen as schedule and I had to wait until next day. please contact me re compensation [email protected]
10/06/14
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