We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
No comment left by this customer.
23/06/14
Turn up on the day stated and if not inform the customer by email or phone you have these details.
23/06/14
No comment left by this customer.
23/06/14
very easy to do on line, parcel picked up next day and delivered within 48hrs , would use this service again.
23/06/14
my parcel wasn,t collected and i was couldnt rebook online, it kept saying contact customer support but i couldnt get a support ticket.
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
Nothing from my point of view, a estimate of delivery would be nice.
23/06/14
the parcel has not arrived at destination yet
23/06/14
thanks all good no bad report from the other end as yet
23/06/14
Courier didn't collect on date and their customer service department have yet to reply to my complaint.
23/06/14
Uplifted and delivered with no fuss. Only downside was unable to tell me what time parcel would be uplifted
23/06/14
No comment left by this customer.
23/06/14
DONT ALWAYS COLLECT ON THE RIGHT DAY BUT OTHERWISE VERY GOOD
23/06/14
very efficient and quick delivery
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
parcel not collected yet?
23/06/14
Fast, easy to use. plenty of options to guarantee correct service.
23/06/14
better idea of pickup time
23/06/14
No direct contact to Parcel Monkey to sort out problems, Great when the system works, otherwise rubbish.
23/06/14
best thing is the labels come with driver,thanks for excellent service regards geebob
23/06/14
Collected and delivered on time.
23/06/14
No comment left by this customer.
23/06/14
work well as it is.
23/06/14
brilliant service will be using again
23/06/14
Only one word...FANTASTIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
23/06/14
Good service - good price
23/06/14
No comment left by this customer.
23/06/14
Parcel arrived in one piece and on time. All good.
23/06/14
Very efficient, would use you again.
23/06/14
No comment left by this customer.
23/06/14
parcel was collected a day late and delivered 3 hours later than promised
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
Seems you don't take any notice of these . Last one I sent told you about a problem !! Nothing happened !! What's new ?!
23/06/14
My parcel wasn't collected when it was supposed to, I waited until 6pm and I was not given any notification. I want a refund!
23/06/14
great!
23/06/14
good stuff always goes well when city link are not involved thanks
23/06/14
