We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,836 reviews.
As usual A1
08/06/14
Brilliant service, collected and delivered on time, thank you
08/06/14
great service as usual. definitely use again soon. highly recommended ;)
08/06/14
lower prices
08/06/14
I dropped off at a depot 32 miles away as I couldn't wait in all day for collection. more local drop off points or 3hr collection windows
08/06/14
Parcel never collected - had to contact DX Freight direct to sort out - contact number on PM site just rings out & never answered
08/06/14
the requirement for a mobile number for the delivery address is a problem when you dont have one would be better as an option
08/06/14
No comment left by this customer.
08/06/14
I try to contact you but no response so very poor service
08/06/14
found it a very pleasant experience
08/06/14
No comment left by this customer.
08/06/14
for the first time,city-link let me down..instead of next day delivery..it took 2 days! from derby to enfield, london..
08/06/14
No comment left by this customer.
08/06/14
z
08/06/14
All OK.
08/06/14
brilliant service again, thank you, keep up the great work!
08/06/14
Excellent service fast collection and delivery will definitely use again
08/06/14
No comment left by this customer.
08/06/14
ParcelForce uses the french post office for delivery. Hence no problem in finding obscure addresses. Brilliant service
08/06/14
Happy bunny. Will use again :)
08/06/14
no comment
08/06/14
no comment
08/06/14
Late collection
07/06/14
Very prompt collection and excellent service.
07/06/14
You failed to pick up the parcel and it was difficult to reorder.
07/06/14
it was all good thankyou
07/06/14
no comment
07/06/14
easy to use site that produced competitive quotes. Collected on time and delivered on time.
07/06/14
Perfect service. Picked up on day selected and delivered next day. Would use again.
07/06/14
No negatives - the parcel was collected at approx 09.30 on the agreed day so I did not have to wait in-many thanks
07/06/14
Good as always
07/06/14
no comment
07/06/14
no comment
07/06/14
no comment
07/06/14
My order should have been collected on Friday but still not picked up.
07/06/14
Very easy!
07/06/14
no comment
07/06/14
Still waiting for it to be delivered unable to track ?????? Please explain!!!!!!!!!!
07/06/14
excellent service
07/06/14
Package was not collected by Courier on day booked, 5 days later it occurred, tracking did not work
07/06/14
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