We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
Quick delivery thanks very pleased
23/06/14
Collected on time and delivered the next day - just what you said you would do!
23/06/14
Paid for next day delivery - Got next day delivery - nuff said :-)
23/06/14
Courier did not deliever twice or leave a card twice customer was in all day then had to pick up from depot ,nearly lost the sale !
23/06/14
Great service, price and very prompt delivery, thank u. Would be helpful if the driver could call to notify a delivery time slot.
23/06/14
it was picked up and arrived on time,recommended by the company I was posting to as most used by customers
23/06/14
no comment
23/06/14
Excellent service, very fast and very good price.
23/06/14
no issues with courrier i have booked
23/06/14
would help if there was more couriers offering services where you dont have to print out lables
23/06/14
no comment
23/06/14
no comment
23/06/14
Excellent service and received good feedback from person receiving delivery
23/06/14
no comment
23/06/14
I ordered the delivery last Monday! I'm still waiting for it to be picked up!!!
23/06/14
great service, parcel collected on scheduled date, delivered to Germany within 3 days, no damages, can totally recommend it!
23/06/14
no comment
23/06/14
excellent very recomenable
23/06/14
no comment
23/06/14
Paid for next day. Collection came a day late. Not impressed.
23/06/14
My bags are still in London had to leave a week ago!!! Company si not serious!!! I want my money!!!
23/06/14
very good service. thank you.
23/06/14
picked up on time and deliverd on time great service
23/06/14
Could not believe the price! Very cheap and professional 5* service
23/06/14
Could not wish for better service, excellent
23/06/14
collection booked for wed, waited in all day, no collection, no contact to explain, had to wait whole of next day too. unacceptable.
23/06/14
no comment
23/06/14
still not got my parcel yet! and it was picked up on the 18th ....if you could sort it please get it too me ASAP
23/06/14
You were to collect today. Someone waited in all day and you did not show - have you no consideration for others?
23/06/14
no comment
23/06/14
No room for improvement, parcel monkey's service has always been excellent. Thanks!
23/06/14
Good service thank you
23/06/14
The parcel was not collected on the correct day . nor the following . not contact anyone since whenever i tried it said invalid id. refund
23/06/14
No comment left by this customer.
23/06/14
prompt hassle free collect and delivery, very reasonable rates. will use your service again
23/06/14
It took 3 attempts to pick up my parcel. I have never had a problem before this pick up.
23/06/14
Parcel not collected on allocated day, no phone call or message
23/06/14
Exceptionally good! A logistical dream.
23/06/14
excellent service great price used reputable courier, and arrive on time will definitely use parcel monkey again
23/06/14
Great service, great price.
23/06/14
