We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
Not parcelmonkeys fault but, DK courior didn't turn up, no phone call, nothing, phoned courior who never got back to me. PM very easy 2 use.
11/06/14
fast collection... great price
11/06/14
please can you refund the cost of this order - I paid for guaranteed next day delivery which did not happen
11/06/14
no comment
11/06/14
no comment
11/06/14
no comment
11/06/14
We appear to have been blocked from sending parcels with no explanation, and no contact to call, please call us on 07786 099206 as we need R
11/06/14
no comment
11/06/14
When goods are collected, they should be delivered the next day (by Courier). Not always the case and Courier don't respond to e-mails.
11/06/14
Parcel arrived late and damaged. Appears to have been dropped from a height. Disappointing.
11/06/14
Easier to deal with although website was a bt
11/06/14
no comment
11/06/14
Efficient and easy to use!
11/06/14
courier did not pick up parcels until Tuesday 10/06 . then only after phone /email x5. piss poor service which I don't blame PM but CityLin
11/06/14
you did amazingly brillantly in fact I have a new word for outstanding achievements what I call an ackerleyism and is Fantabulistic
11/06/14
no comment
11/06/14
no comment
11/06/14
Didn't collect on the day - I stayed in all day - turned up next day no apology
11/06/14
no comment
11/06/14
Picked up very late in the day. Was almost finished up in the office and could have missed the pick up.
11/06/14
Finally collected 3 days late, after chasing twice
11/06/14
very good, on time, no problems
11/06/14
no comment
11/06/14
no comment
11/06/14
Text message to provide an ETA of the driver would be helpful
11/06/14
Excellent, smooth and rapid service
11/06/14
fast delivery
11/06/14
EXcellent price and excellent service - impressed!
11/06/14
amazing and very easy service to use. Very efficent and fast, with no hassle. Will be using again
11/06/14
brilliant, and very quick !! Excellent service
11/06/14
Easy to Use, Friendly Driver, Will use Again!
11/06/14
Precise and compact website and ease of navigation. Prices are good too!
11/06/14
efficient, value for money more more importantly reliable !
11/06/14
It wasn't collected or delivered in the agreed time frame and details regarding chasing up the delivery were not helpful
11/06/14
First time Iv ever used a courier, I must say I'm very impressed. Will be using the service again. Thanks again Parcel monkey, made it easy
11/06/14
No comment left by this customer.
11/06/14
It's 11.55 the parcel is still here. The site didn't give me the options of last time! no drop off to Parcel force, or the 48hr. option.
11/06/14
No comment left by this customer.
11/06/14
No problems kept very well imformed, could track my parcel all the way
11/06/14
Good price and we haven't heard that there were any problems with delivery. Have used TNT in the past but you are more competetive in price
11/06/14
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