We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,832 reviews.
Very good
08/06/14
on time, thank you
08/06/14
no comment
08/06/14
Fab, quick service. Only issue was the tracking didn't work.
08/06/14
No comment left by this customer.
08/06/14
No comment left by this customer.
08/06/14
wonderful service thanks always on time.
08/06/14
It would have been great to have had a more granular time slot for collection
08/06/14
Used DX, driver didn't turn up on specified day, No excuse or apology when i called. Not responded to my email complaint.
08/06/14
No comment left by this customer.
08/06/14
No comment left by this customer.
08/06/14
Easy to use site and efficient collection and delivery. Will always be my first stop if I need to send anything. Thanks
08/06/14
No comment left by this customer.
08/06/14
No comment left by this customer.
08/06/14
I really appreciate it that you collect the parcel(s) from my home
08/06/14
No comment left by this customer.
08/06/14
usually good parcelforce 24 used many times before , let me down this time unfortunately, no pick up on specified. day 24 hrs later
08/06/14
good price, great service
08/06/14
No comment left by this customer.
08/06/14
I have no problems using Parcel Monkey .. everything has been great :)
08/06/14
No comment left by this customer.
08/06/14
Very easy and strieght forward Thank you x
08/06/14
No comment left by this customer.
08/06/14
my package was never picked up, although i have paid for the service and no acknowlegment i will be taking this matter up this week.
08/06/14
Booked it Sunday......paid for next day collection(Mon) and the following day delivery (Tues). It wasnt even collected until wed at 5.30pm!
08/06/14
I still dont have the delivery. A little hard therefore, to offer positive feedback. Hows about some refund?
08/06/14
i have no complaints and would use your company again thank you for a very good service
08/06/14
No comment left by this customer.
08/06/14
No comment left by this customer.
08/06/14
Parcel delivery paid for was next day delivery,however it did not arrive until the day after- although this would have been Couriers fault
08/06/14
No comment left by this customer.
08/06/14
A great service no Hassle at all will be using this service again
08/06/14
I was staying a hole day, yet the driver did not come, without informing me. I am going to claim for compensation!
08/06/14
No comment left by this customer.
08/06/14
I use parcelmonkey to collect things from eBay. It would be useful to import the sellers address from eBay.
08/06/14
Excellent service as always
08/06/14
As usual A1
08/06/14
Brilliant service, collected and delivered on time, thank you
08/06/14
great service as usual. definitely use again soon. highly recommended ;)
08/06/14
lower prices
08/06/14
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