We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
No complaints other than I was expecting next day delivery (In local depot Friday ) Not delivered until Monday - good job it wasn't urgent
11/06/14
First time I have used this service. No problems at all and straight forward, will use again. Thank you.
11/06/14
no comment
11/06/14
no comment
11/06/14
easy pick up, fast delivery, many thanks!
11/06/14
Never even picked it up. I want a refund
11/06/14
Fantastic service at a fair price thank you
11/06/14
no comment
11/06/14
My parcel wasn't picked up I stayed in all day ( my birthday) no collection attempted parcel finally uplifted 6/6/14 12:30 no apology
11/06/14
Probably took 2 days longer than I thought.
11/06/14
excellent value compared to other couriers with prompt delivery to Germany
11/06/14
It was a really good service - I would have liked to have been able to track where the van was that was collecting my parcel !
11/06/14
282777 wasn't delivered. DESPITE A NOTE TO DRIVERSAYING EXACTLY WHERE THE ADDRESS WAS( on 2 labels so they would be seen. Tracking said card
11/06/14
you still haven't picked it up since last thursday. rubbish
11/06/14
no comment
11/06/14
good
11/06/14
Simple and effective process and top service
11/06/14
Only 1 parcel has been delivered out of two?
11/06/14
no comment
11/06/14
No comment left by this customer.
11/06/14
No comment left by this customer.
11/06/14
No comment left by this customer.
11/06/14
rubbish, this company should be binned I still have the parcel here. The courier sneaks he never kno
11/06/14
Fantastic service for a first time user , easy to set up and use , thanks
11/06/14
A collection time would be nice.
11/06/14
parcel failed to be collected twice sender said driver did not give the required info
11/06/14
You destroyed one parcel and were a day late with the other but as with last time I left negative feedback I don't expect to hear from you.
11/06/14
Excellent price, speedy delivery by city link. Will be using again !
11/06/14
Already recommending your services...could not understand why DX would not take my visa..had to use Paypal
11/06/14
A bit confusing with the pickup time but collected at 16.00 and delivered next day at 8.00 am brilliant
11/06/14
collection a little late otherwise good
11/06/14
Fab service
11/06/14
First Class service and simple to use.
11/06/14
Simple, easy and efficient, what more could you need? Thanks!!
11/06/14
Had loads of help from that Peter O'Brain guy (by name and nature) - he sounds cute too.
11/06/14
Picked up and delivered as booked. Very happy.
11/06/14
No comment left by this customer.
11/06/14
No comment left by this customer.
11/06/14
no comment
11/06/14
easy process, good instructions, label print etc, good online experience
11/06/14
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