We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Quick service.great price.
26/06/14
no comment
26/06/14
The courier was very polite and patient....................good value for monkey money......will defo use again Mwah!
26/06/14
very pleased with service will use you again many thanks john
26/06/14
Great Service - last time I needed to phone PM (1 year or so ago) I could not get a telephone number to call
26/06/14
Collection and delivery was as promised even quicker in fact and it was going from Wildest west wales to fife in Scotland, well impressed!
26/06/14
My parcel was collected promptly and delivered the next day by 12pm. Great service!
26/06/14
very disappointed in service still haven't received item and can get phone help of your team. bad service won't be recommending
26/06/14
Great service.Thank you.
26/06/14
great service, eeasy to use, fast and informative
26/06/14
excellent service will use again
26/06/14
My second parcel overseas, both arrived as expected so I will be sending a lot more from now on. Good Monkey!
26/06/14
Will continue to use Parcel Monkey if quality of servce is maintained
26/06/14
no comment
26/06/14
not recieved yet
26/06/14
Package did not reach buyer in condition it was sent in and because of this i have had to give a partial refund.
26/06/14
very good fast service thanks.
26/06/14
The recipient informed me that the parcel was split open when he recieved it, even though it was marked FRAGILE.
26/06/14
Parcel not delivered to correct address and parcel/goods damaged.
26/06/14
easy to use service and item delivered on time ++++++++++++++
26/06/14
no comment
26/06/14
no comment
26/06/14
Packaging had come off so the rug was dirty in the underside. But very prompt service
26/06/14
TOTALLY RUBBISH.VERY POOR SERVICE.
26/06/14
No comment left by this customer.
26/06/14
Easy to use service. Good communication and very prompt. Would use again.
26/06/14
No comment left by this customer.
26/06/14
Paid for next delivery. Tat didn't happen and
26/06/14
No comment left by this customer.
26/06/14
Parcel wasn't collected. I was told it would be collected the following day and delivered the day after. Didn't arrive until 2 days after
26/06/14
Excellent service. I booked at 01.30am for 7.45 the following morning. The van pulled up at 7.35 and rang the bel door at exactly 7.45!
26/06/14
I am very happy :), your service is brilliant! Thank you!
26/06/14
No comment left by this customer.
26/06/14
Saturday morning collections appear to have stopped across most couriers. This is sometimes necessary when people work away all week and may
26/06/14
City Link collected and delivered my parcel without any problems, many thanks!
26/06/14
Excellant prompt service
26/06/14
Thank you for effecient service.
26/06/14
No comment left by this customer.
26/06/14
No comment left by this customer.
26/06/14
No comment left by this customer.
26/06/14
