We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
no comment
27/06/14
no comment
27/06/14
overall a good experience but I received a label at the last minute and I had to quickly print it at my friend's house
27/06/14
no tracking done for parcel by driver
27/06/14
No comment left by this customer.
27/06/14
Don't think you mention that the delivery label will not be available fro a period after the order is made.
27/06/14
My heart sank when City Link turned up but was relieved to hear item was delivered on time & in good order.
27/06/14
Brilliant my two packages where collected and delivered with no problems
27/06/14
ITEM ARRIVED DAMAGED TO CUSTOMER
27/06/14
picked up when promised and delivered when promised
27/06/14
No comment left by this customer.
27/06/14
No comment left by this customer.
27/06/14
No problem quite straightforward possibly a little more Tablet friendly
27/06/14
no way of contacting u. rang Courier they couldnt sort it without going thru u. tried to use the amend order option but no consignment num
27/06/14
Parcel has still not been collected despite numerous phone calls!
27/06/14
Disgusting company. Customer service almost non existent. Amazing that they are still allowed to trade. The worst by a country mile !!!!!
27/06/14
There was a three day delay in having my parcel picked up, that was the last time i use parcel monkey.
27/06/14
Excellent service as always. 10/10
27/06/14
All went smoothly and my parcel was delivered very quickly to Greece - thanks
27/06/14
No comment left by this customer.
27/06/14
Will never use agin
27/06/14
No comment left by this customer.
27/06/14
good service, more of the same please.
27/06/14
Great Service and easy to use.
27/06/14
straight forward service very hapoy but it would be nice if the shipping labels were available instantly
27/06/14
service was good and the price was very good thanks very much.
27/06/14
Firstly the best rates around - no one could beat your price.
27/06/14
brilliant
27/06/14
no comment
27/06/14
no comment
26/06/14
you still havent collected the parcel after 3 attempts!!!!! never called the number given and no reason given as to why you missed collectio
26/06/14
absolutely awful - you did not collect + did not answer your phone
26/06/14
no comment
26/06/14
your service is ok when it all works but if things go wrong it is almost impossible to find how to speak to anyone or get in touch with you
26/06/14
Nothing! Sorry!
26/06/14
spot on couldnt quibble
26/06/14
no comment
26/06/14
I'd have said "very good" if pickup had been made on the agreed day (but picking up the next working day was OK, as it happened)
26/06/14
no comment
26/06/14
no comment
26/06/14
