We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
It still hasn't arrived 5 working days on a 2-3 day service
12/06/14
GOOD SERVICES
12/06/14
very efficient and prompt, did what you said, very impressed. thank you !
12/06/14
No comment left by this customer.
12/06/14
Best monkey in town!
12/06/14
First time of use and found the service excellent. Thanks
12/06/14
Had difficulty printing labels using my Windows 7 laptop, labels screen gave error warning. Had to borrow another PC. Please improve this!
12/06/14
No comment left by this customer.
12/06/14
no comment
12/06/14
no comment
12/06/14
First time user but my package has still not been received
12/06/14
Excellent service and price.
12/06/14
+Easy,no hassle service+
12/06/14
no comment
12/06/14
excellent#
12/06/14
no comment
12/06/14
very good service
12/06/14
Excellent service. Quick and easy to use.
12/06/14
Collector arrived promptly & goods appear to have been delivered ok. Would have scored higher but for recent better service from DPD
12/06/14
no comment
12/06/14
no comment
12/06/14
Spot on.
12/06/14
FRIST CLASS SERVICE
12/06/14
Courier didn't show up, claiming the building was closed. No way of contacting PM to resolve. Rebooking collection worked but too late.
12/06/14
no comment
12/06/14
all went well, have no suggestions
12/06/14
Late collection, needed to help lift heavy item onto van (no knowledge prior) delivered my customer told me it fell out of van !!! unhappy
12/06/14
no comment
12/06/14
no comment
12/06/14
Collection was a day late. We had to chase as to when they were going to collect. 6 different numbers I was given to call. 45 mins it took.
12/06/14
Fantastic sevice, tracked easy, picked up and delivered when said. Very impressed.
12/06/14
Great speedy service delivered to Kenya in 5 days at 1/3 the cost of most others.
12/06/14
great service great price. my usual courier gives an option at checkout to leave in safe place for collect would be good to offer this too
12/06/14
Excellent service as always
12/06/14
Quick and easy
12/06/14
excellent service
12/06/14
fantastic service as always
12/06/14
I always use your company
12/06/14
No comment left by this customer.
12/06/14
No comment left by this customer.
12/06/14
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