We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
No comment left by this customer.
13/06/14
No comment left by this customer.
13/06/14
really good service, was easy and fast.
13/06/14
Excellent service thank you 5*****
13/06/14
The carrier came at 9.02 to pick up the parcel, not in till 9am, held up in road works, parcels still here, won't use your site again
13/06/14
Posted glass wall clock to USA-arrived speedily & undamaged!
13/06/14
No comment left by this customer.
13/06/14
We were very impressed to get the detailed analysis of the different prices etc In this instance, PM was the cheapest but very good.
13/06/14
brilliant as usual
13/06/14
No comment left by this customer.
13/06/14
Paid for 2 days delivery charge and it took 5 days and actually missed my nans 70th birthday!
13/06/14
No comment left by this customer.
13/06/14
First time I've used your service. It is amazing. Faster,more efficient,and cheaper than Royal Mail. Will definitely use again! Thank you
13/06/14
fantastic service will use again and recommend thanks
13/06/14
One week still not collected
13/06/14
good price, item delivered.
13/06/14
No comment left by this customer.
13/06/14
Good service very pleased
13/06/14
Very good service at very competitive price.
13/06/14
No comment left by this customer.
13/06/14
I paid for 'NEXT DAY DELIVERY' and it was delivered a day late, not happy about that, at all!
13/06/14
The comparison site worked well, but the delivery service was poor. The next day service was paid for but it took three days to arrive.
13/06/14
The driver did not deliver the parcel properly, he just lest it at the front door
13/06/14
Happy Customer
13/06/14
I thought I had chosen next day delivery, but it only arrived Monday, after pickup Friday morning.
13/06/14
I waited all day and your people did not turn up. This is not the first time this has happened. you really need to get more reliable
13/06/14
No comment left by this customer.
13/06/14
tracking software not always working
13/06/14
very poor service... the parcel status is unknown, there's no contact option by telephone or email outside the UK.
13/06/14
Collected on time and simple to use the web site, excellent
13/06/14
Good service re deliveries, but signing into Parcel Monkey is difficult, won't always accept your email address.
13/06/14
Very good service well done, really reassuring, not sure about your name.
13/06/14
I booked my parcel in at 10am, but found that it wouldn't be collected until the following morning. This is hardly a next-day service!
13/06/14
No comment left by this customer.
13/06/14
Great Service!! Thumbs up for you!! Thankyou!!!
13/06/14
No comment left by this customer.
13/06/14
Courier claims not to have received notice from Parcel Monkey to pickup on Wednesday. Courier then forgets pickup Thursday. Now its Friday.
13/06/14
collected on the day and deliverd ok
13/06/14
no comment
13/06/14
iam am happy with that order however the order i placed for collection yesterday(nightfreightcollection PM2846620 is has not been collected
13/06/14
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