We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,830 reviews.
the parcel that i had delivered by parcelforce was all smashed up
10/06/14
Don't keep asking me these questions, just do it.
10/06/14
I paid for express24 delivery & it took over 48hours for my parcel to be delivered. The contents & parcel were damaged.
10/06/14
The courier never turned up and then when I called they must have gone to the wrong house. I had to wait a further two days
10/06/14
The service was very good, price was slightly higher than I expected. Generally good though.
10/06/14
There's nothing to complain :) everything was good!
10/06/14
Brilliant service, very pleased and will be using again.
10/06/14
Easy to understand instructions and collection by City Link took place on day arranged.
10/06/14
The delivery driver never turned up I had to drive 40 miles to drop the parcel off myself you dont have a contact number for me to contact
10/06/14
Good inexpensive reliable service would recommend your company AAA
10/06/14
Collected when arranged, delivered on time. Two great reasons to use again!
10/06/14
No comment left by this customer.
10/06/14
No comment left by this customer.
10/06/14
Very poor, collection did not happen as schedule and I had to wait until next day. please contact me re compensation [email protected]
10/06/14
No comment left by this customer.
10/06/14
No comment left by this customer.
10/06/14
Delivery 5 days late, still haven't received it and no-one at Courier is getting back to me. Tracking gives no info. Seriously ****** off.
10/06/14
Very friendly and helpful pick up driver and was kept up to date with delivery .would definitely use again
10/06/14
No comment left by this customer.
10/06/14
You were picking up last Wednesday ! I am still waiting it is now Tuesday !!!!! Rubbish
10/06/14
I will never use your company again. Absolute ****
10/06/14
FANTASTIC JOB, JUST AS ADVERTISED
10/06/14
no comment
10/06/14
A star service
10/06/14
Fantastic,reasonably priced ,pumctual service
10/06/14
thank you, all good
10/06/14
no comment
10/06/14
no comment
10/06/14
worst delivery driver ever
10/06/14
no comment
10/06/14
no comment
10/06/14
Specifying the earliest time a collection could be made would be helpful.
10/06/14
no comment
10/06/14
Collection on time, excellent price for a bulky item
10/06/14
Good Price, Collected and Delivered on time
10/06/14
Driver turned up to collect, Made minimmal effort to contact me and left without waiting for item,Order had to be rescheduled for collection
10/06/14
late delivery again. repeatedly bad service from Courier, never ever on time.
10/06/14
Courier were a day late turning up to collect the items! Had told my customers that boxes were due to arrive and they didn't when expected
10/06/14
Service as staed, quick delivery prompt collection and cheap safe service - great value
10/06/14
The pickup of my delivery was late.My packaged got damaged on delivery also.Not satisfied!!!Looking for other delivery options. Thank you
10/06/14
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