We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
Fast pick up fast delivery. Recomand ++++
14/06/14
no comment
14/06/14
no comment
14/06/14
no comment
14/06/14
Parcel was not collected on correct day, 23 phone calls nect day to get collection. no phone support is a joke, absolutely avoid avoid avoid
14/06/14
a two - three hour time slot would be better, rather than just the date and 8 am - 6pm slot, as I had to stay at home all day
14/06/14
no comment
14/06/14
no comment
14/06/14
superb
14/06/14
*****
14/06/14
the sevice was a pleasure. the only thing i would say is that it would be nice to give customers a collection time
14/06/14
Perfect service! Don't change anything! Cheaper prices would be great, but I think you're currently pretty competitive.
14/06/14
Good service, would use you again.
14/06/14
Faultless! Collected perfectly & delivered too!
14/06/14
Failed to collect the item on the specified date meaning had to rearrange at both ends, parcel was a piece of office furniture
14/06/14
great service , sayed a lot of time and expense thank you .
14/06/14
City Link were a terrible courier and won't be using them again.
14/06/14
When driver delivers...please dont phone saying you cant find the address and you cant deliver....That is weak
14/06/14
no problems, good value
14/06/14
good service
14/06/14
excellent and prompt service
14/06/14
Your service is good but you NEVER read these comments as like when I am travelling it is impossible to book parcels with you.
14/06/14
Pick up was on schedule and delivery made on time, perfect transaction.
14/06/14
No comment left by this customer.
14/06/14
no comment
14/06/14
I paid for 2-3 day delivery 6 days later still in transit !!
14/06/14
no comment
14/06/14
More specific collection times would be better than saying anytime during the day
14/06/14
Although parcel not collected as hoped it may B(was told no promise!)it was early afternoon & delivered exactly 24hrs later!Congrats!Thks!
14/06/14
Expensive but good service
14/06/14
Cheapest and best service out there
14/06/14
all good
14/06/14
price and process of arrangment down to the collectiion on the day were excellent and i would not hesitate to make you my first choice next
14/06/14
Fast delivery, competitive price. Will use again!
14/06/14
I found bigger companies that did the good quicker and they were more reliable
14/06/14
smooth pickup and delivery -- all well thanks
14/06/14
no comment
14/06/14
no comment
14/06/14
no comment
14/06/14
thanks
14/06/14
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