We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
excellent service will use again
26/06/14
My second parcel overseas, both arrived as expected so I will be sending a lot more from now on. Good Monkey!
26/06/14
Will continue to use Parcel Monkey if quality of servce is maintained
26/06/14
no comment
26/06/14
not recieved yet
26/06/14
Package did not reach buyer in condition it was sent in and because of this i have had to give a partial refund.
26/06/14
very good fast service thanks.
26/06/14
The recipient informed me that the parcel was split open when he recieved it, even though it was marked FRAGILE.
26/06/14
Parcel not delivered to correct address and parcel/goods damaged.
26/06/14
easy to use service and item delivered on time ++++++++++++++
26/06/14
no comment
26/06/14
no comment
26/06/14
Packaging had come off so the rug was dirty in the underside. But very prompt service
26/06/14
TOTALLY RUBBISH.VERY POOR SERVICE.
26/06/14
No comment left by this customer.
26/06/14
Easy to use service. Good communication and very prompt. Would use again.
26/06/14
No comment left by this customer.
26/06/14
Paid for next delivery. Tat didn't happen and
26/06/14
No comment left by this customer.
26/06/14
Parcel wasn't collected. I was told it would be collected the following day and delivered the day after. Didn't arrive until 2 days after
26/06/14
Excellent service. I booked at 01.30am for 7.45 the following morning. The van pulled up at 7.35 and rang the bel door at exactly 7.45!
26/06/14
I am very happy :), your service is brilliant! Thank you!
26/06/14
No comment left by this customer.
26/06/14
Saturday morning collections appear to have stopped across most couriers. This is sometimes necessary when people work away all week and may
26/06/14
City Link collected and delivered my parcel without any problems, many thanks!
26/06/14
Excellant prompt service
26/06/14
Thank you for effecient service.
26/06/14
No comment left by this customer.
26/06/14
No comment left by this customer.
26/06/14
No comment left by this customer.
26/06/14
Easy to do from start to finish..collected from the location on the Friday and delivered to me the Monday. Great
26/06/14
would be better if they gave a time for pick up as waited in all day courier didnt come till 6pm
26/06/14
No comment left by this customer.
26/06/14
No comment left by this customer.
26/06/14
No comment left by this customer.
26/06/14
UNBLOCK POSTCODE S20 3GH FROM COLLECTIONS YOU ARE PENALIZING GOOD CUSTOMERS FOR NO REASON
26/06/14
No comment left by this customer.
26/06/14
Easy to book, collected on time, delivered on time. Thank you
26/06/14
courier did not arrive, no help on website, and no way of contacting parcel monkey. Will not be recommending to others
26/06/14
Should have collected parcel Friday but didn't, didn't on the Monday and after hanging on the phone for ages got collected Tue.
26/06/14
