We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
I was charged three times for the cost of posting 1 item! Very unhappy! Dishonest
15/06/14
Good service. Prompt collection and delivery.
15/06/14
no comment
15/06/14
Great. Will use again
15/06/14
no comment
15/06/14
no comment
15/06/14
Very easy to use. Picked up and dropped off as requested. Excellent service
15/06/14
Reliable pick-up and delivery as usual. Thank you
15/06/14
Provide a way to check when goods will be collected, even if it's only am or pm
15/06/14
Very good efficient service delivered next day on time
15/06/14
very good
15/06/14
Good service
15/06/14
Would like to be given a time range of collection of goods however parcel was delivered at 6pm on the day arranged. Good courier :)
15/06/14
no comment
15/06/14
Parcel was collected a day late
15/06/14
no comment
15/06/14
no comment
15/06/14
Perfect!
15/06/14
no comment
15/06/14
love it
15/06/14
Good price. Kept up to date. City Link faultless. Thanks.
15/06/14
Always pleased with service
15/06/14
Great thanks
15/06/14
picked up and delivered on time - well done
15/06/14
post office refused to accept saying the label was not a parcelforce label.
15/06/14
Courier failed to deliver, logged it as "in network" when it was just left at local depot without attention. Appalling service.
15/06/14
citylnk tried collecting at 8.05 one day and 8.28 the next after I had put on form 9-5. They wanted me to rebook but I did it with Parcelfor
15/06/14
I can't fault it very efficient and easy to use
15/06/14
nothing to improve on, great, easy to use service
15/06/14
no comment
15/06/14
No comment left by this customer.
15/06/14
No comment left by this customer.
15/06/14
parcel was picked up and delivered on time. and much cheaper than i expected.
15/06/14
I found when trying to track parcel, my number wasn't recognised, maybe I did something wrong.
15/06/14
Great service from Parcel Monkey as always - a bit slow on the French side this time though...
15/06/14
no comment
15/06/14
no comment
14/06/14
Very good service! Thanks
14/06/14
Didn't like the forced insurance purchase otherwise excellent
14/06/14
Easy peasy
14/06/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
