We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
It would help businesses to know whether an AM or PM collection was likely. Having to stay at collection venue all day 8am-6pm is a big ask.
16/06/14
I booked a parcel for Monday collection but was told by the company collecting that they only receive orders on a monday morning
16/06/14
Did what I wanted, exactly how I wanted it.
16/06/14
next day dleivery received 4 days later, failed to communicate late delivery and no contact details to ask for refund
16/06/14
no comment
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
VERY NICE COURIER MAN ON TIME AND SMART & HAPPY THANKS TO ALL
16/06/14
Excellent service and performance from start to finish
16/06/14
FIRST TIME I HAVE USED YOU EXCELLENT. YOU COULD TEACH PARCEL2GO A THING OR TWO. THERE NEXT DAY COLLECTION TOOK 3 DAYS AND 5 PHONE CALLS
16/06/14
Courier didnt collect the parcel until 5 days after booking, they claimed they tried to collect but they didnt - liars!
16/06/14
good service
16/06/14
Excellent service. Thank you
16/06/14
No comment left by this customer.
16/06/14
The service provided was more that satisfactory, importantly the parcel wAs collected when specified unlike my Hermes service
16/06/14
Everything worked well. Thank you
16/06/14
No comment left by this customer.
16/06/14
Very Good All Round Service
16/06/14
Very good service. Super Fast and very courteous.
16/06/14
very good service my custmer got parcel the next day
16/06/14
A++++ service
16/06/14
faultless experience, first time using Parcel Monkey,I will use again and will recommend to others
15/06/14
After TNT let me down you came to save me many thanks
15/06/14
e-mails with no labels
15/06/14
no comment
15/06/14
no comment
15/06/14
I was nervous using a new courier but it all went really well thanks. No experience of your customer service which is where it counts too.
15/06/14
Good venders at a competitive price. everything went smoothly - thank you.
15/06/14
The package arrived a day late yet again.
15/06/14
no comment
15/06/14
no comment
15/06/14
great sevice, easy to order pick up and delu
15/06/14
Fantastic service no problems at all
15/06/14
Letter was never delivered! No reply to email and got a run around from other delivery sub-contractors. Consumer court if I had time!
15/06/14
Quality service yet again
15/06/14
The delivery was prompt. But I had serious problems with my previous parcel abroad which took over 2 weeks to get to Sadinia & cost over £4
15/06/14
quick,efficient service
15/06/14
no comment
15/06/14
hi parcel didnot get collectwed 1st day after i had a day off work. traking number did not work so ebay has held £170 back until i get it
15/06/14
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