We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
the code didnt work. after agreeing longer collection time the parcel was removed. absolute shambles. never again.
01/07/14
No comment left by this customer.
01/07/14
excellent service
01/07/14
There was some problems with my order but I could not get in touch with you. There is no phone contact, just a postal address. Very poor cus
01/07/14
No comment left by this customer.
01/07/14
no comment
01/07/14
no comment
01/07/14
no comment
01/07/14
Very straightforward, streamline, simple process from start to finish!
01/07/14
Awful service I paid for a 24hr service and it took 6 days to finally get my parcel, and I've had no response from yourselves
01/07/14
no comment
01/07/14
I send quite afew parcels and waiting in all day is difficult, is it possible for you to inroduce either a AM or PM pick up time slot?
01/07/14
Missed collection. Said put card through door. No card, would have fallen over parcel to put card through door. This 2nd time in 1 month.
01/07/14
no comment
01/07/14
Would have been nice if there was easier way to get the label sent to the collection address as I was organising delivery to me.
01/07/14
Excellent definitely recommend xx
01/07/14
Excellent experience from a first time sender - recommended
01/07/14
I will not use you again
01/07/14
no comment
01/07/14
Nothing to improve. It's awesome
01/07/14
It's took three attempts to pick two parcels up and as of today they have still not been collect. Not good at all. Please call 07980288216
01/07/14
No comment left by this customer.
01/07/14
brilliant as always...excelent service
01/07/14
An idea of approximate collection time would be good
01/07/14
No comment left by this customer.
01/07/14
No comment left by this customer.
01/07/14
had problems tracking the parcel. it stated it had been collected but nothing further until.it had been delivered.
30/06/14
Parcel monkey were fine however, Parcelforce managed to break 60% of the tiles, which were extremely well packaged.
30/06/14
No comment left by this customer.
30/06/14
No comment left by this customer.
30/06/14
No comment left by this customer.
30/06/14
always a happy customer thankyou
30/06/14
ABSOLUTE **** AND CUSTOMERS SERVICE IS LIKE DONT GIVE ****
30/06/14
No comment left by this customer.
30/06/14
Not delivered for 3 days and had to re book. No customer service telephone number, or live help line. Sorry would not use again.
30/06/14
No comment left by this customer.
30/06/14
No comment left by this customer.
30/06/14
1 parcel not delivered after 13days,1 parcel not collected after 5 days,had to cancel,no refund yet,shocking service,never again.cowboys !
30/06/14
No comment left by this customer.
30/06/14
So easy and great for collecting orders from companies who charge too much for delivery.
30/06/14
