We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Very impressed with the service
01/07/14
No comment left by this customer.
01/07/14
i've never actually booked a courier company to collect and deliver a parcel to me before, parcel monkey made it as easy as possbile! 10/10
01/07/14
No comment left by this customer.
01/07/14
No comment left by this customer.
01/07/14
Slick process from start to finish, good communication - I will definitely use again
01/07/14
too many emails
01/07/14
great as normal
01/07/14
All good, from online booking, to collection & delivery, tracking service. Thank you, price resonable too :-)
01/07/14
No comment left by this customer.
01/07/14
No comment left by this customer.
01/07/14
No comment left by this customer.
01/07/14
No comment left by this customer.
01/07/14
turned up a date late to pick up the parcel !!!
01/07/14
The parcel was not picked up till the next day. No communication what so ever
01/07/14
Glad it arrived there on time. Last time I sent via Royal Mail and it went missing. Worst bit was tracking doesnt identify outside the UK
01/07/14
No comment left by this customer.
01/07/14
I booked my collection after 4pm the paper work I got said collection for the day after next by the driver turned up the next day.
01/07/14
No comment left by this customer.
01/07/14
No comment left by this customer.
01/07/14
You guys are fab
01/07/14
Very good service, very pleased, thanks.
01/07/14
good
01/07/14
Yodel did not pick up parcel as courier not aware of new contract. SO annoying there is no direct contact with Parcel Monkey !!!
01/07/14
No comment left by this customer.
01/07/14
Excellent efficient service, parcel delivered next day. I would however like a vat receipt.
01/07/14
Fast, efficient service!
01/07/14
As allways it all works very well.
01/07/14
No comment left by this customer.
01/07/14
No comment left by this customer.
01/07/14
Brilliant service. Item was picked up very quickly and arrived promptly without any damage. Definitely will use again. Thanks
01/07/14
No comment left by this customer.
01/07/14
No comment left by this customer.
01/07/14
fine
01/07/14
contents was smashed
01/07/14
Tracking shows the parcels arrived (signed for) on 29.6.14 but they were not delivered until 1.7.14. Someone is lying to you!
01/07/14
Excellent service, item picked up within two hours and delivered within 22 hours.
01/07/14
First time I used this service, all I can say that it's brilliant and affordable. Will definitely be using this service again.
01/07/14
No comment left by this customer.
01/07/14
It would be great to have some confirmation that the parcel has been delivered.
01/07/14
