We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
collected as promised
27/06/14
Very good service , nice clean web site but price is always going to the bottom line to use or not .
27/06/14
no comment
27/06/14
Picked up on time and quick delivery,nice and simple
27/06/14
very good service, will definitely use you again.
27/06/14
no comment
27/06/14
Item was broken I I nformed you as soon as I was informed you refused to help
27/06/14
No synergy between you and your partners (Courier in particular)
27/06/14
All went quite smoothly. I was not given a delivery time/date and tracking was not possible via the web site.
27/06/14
Wasn't collected on day it said so arrived later than expected
27/06/14
Basically you are crooks and I tell everyone that I know that you are crooks. Good luck staying in business!
27/06/14
no comment
27/06/14
no comment
27/06/14
Easy to use website. Everything went smoothly
27/06/14
No obvious sign for drop-off at City Link, but there was a collection point sign, which was logically at the same place
27/06/14
Website was easy to navigate, and packaged collected as arranged. Will definately use Parcel Monkey again.
27/06/14
Fantastic service!! Sender dropped of at Depot in Manchester at 1800 and two huge parcels arrived at my home in Inverness at 1500 next day!!
27/06/14
no comment
27/06/14
no comment
27/06/14
didn't another courier and i have been charged for this parcel
27/06/14
No problem. Easier measuring.
27/06/14
no comment
27/06/14
PM 2877317 not collected, parcel force say you haven't paid them although we have paid you. No customer service line or email , Awful
27/06/14
no comment
27/06/14
no comment
27/06/14
The first booking to collect my item wasn't collected, so I had to re-book and rearrange another collection.
27/06/14
no comment
27/06/14
Re: PM2866863 - carrier was ByBox, collected but re-directed to Parcel Monkey without reason or notification-only knew when tracked nondel
27/06/14
Very pleased, all good.
27/06/14
Change nothing, you're fine.
27/06/14
no comment
27/06/14
no comment
27/06/14
overall a good experience but I received a label at the last minute and I had to quickly print it at my friend's house
27/06/14
no tracking done for parcel by driver
27/06/14
No comment left by this customer.
27/06/14
Don't think you mention that the delivery label will not be available fro a period after the order is made.
27/06/14
My heart sank when City Link turned up but was relieved to hear item was delivered on time & in good order.
27/06/14
Brilliant my two packages where collected and delivered with no problems
27/06/14
ITEM ARRIVED DAMAGED TO CUSTOMER
27/06/14
picked up when promised and delivered when promised
27/06/14
