We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,830 reviews.
You destroyed one parcel and were a day late with the other but as with last time I left negative feedback I don't expect to hear from you.
11/06/14
Excellent price, speedy delivery by city link. Will be using again !
11/06/14
Already recommending your services...could not understand why DX would not take my visa..had to use Paypal
11/06/14
A bit confusing with the pickup time but collected at 16.00 and delivered next day at 8.00 am brilliant
11/06/14
collection a little late otherwise good
11/06/14
Fab service
11/06/14
First Class service and simple to use.
11/06/14
Simple, easy and efficient, what more could you need? Thanks!!
11/06/14
Had loads of help from that Peter O'Brain guy (by name and nature) - he sounds cute too.
11/06/14
Picked up and delivered as booked. Very happy.
11/06/14
No comment left by this customer.
11/06/14
No comment left by this customer.
11/06/14
no comment
11/06/14
easy process, good instructions, label print etc, good online experience
11/06/14
Not parcelmonkeys fault but, DK courior didn't turn up, no phone call, nothing, phoned courior who never got back to me. PM very easy 2 use.
11/06/14
fast collection... great price
11/06/14
please can you refund the cost of this order - I paid for guaranteed next day delivery which did not happen
11/06/14
no comment
11/06/14
no comment
11/06/14
no comment
11/06/14
We appear to have been blocked from sending parcels with no explanation, and no contact to call, please call us on 07786 099206 as we need R
11/06/14
no comment
11/06/14
When goods are collected, they should be delivered the next day (by Courier). Not always the case and Courier don't respond to e-mails.
11/06/14
Parcel arrived late and damaged. Appears to have been dropped from a height. Disappointing.
11/06/14
Easier to deal with although website was a bt
11/06/14
no comment
11/06/14
Efficient and easy to use!
11/06/14
courier did not pick up parcels until Tuesday 10/06 . then only after phone /email x5. piss poor service which I don't blame PM but CityLin
11/06/14
you did amazingly brillantly in fact I have a new word for outstanding achievements what I call an ackerleyism and is Fantabulistic
11/06/14
no comment
11/06/14
no comment
11/06/14
Didn't collect on the day - I stayed in all day - turned up next day no apology
11/06/14
no comment
11/06/14
Picked up very late in the day. Was almost finished up in the office and could have missed the pick up.
11/06/14
Finally collected 3 days late, after chasing twice
11/06/14
very good, on time, no problems
11/06/14
no comment
11/06/14
no comment
11/06/14
Text message to provide an ETA of the driver would be helpful
11/06/14
Excellent, smooth and rapid service
11/06/14
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