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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,830 reviews.
no comment
11/06/14
Damaged. Very disappointed.
11/06/14
no comment
11/06/14
no comment
11/06/14
no comment
11/06/14
no comment
11/06/14
no comment
11/06/14
nothing to fault all good but the day of pick up was different then i was told by the company who you booked
11/06/14
Parcel took 3 days to be collected
11/06/14
As described
11/06/14
Sent emails no reply, no contact number, delivery was late. Will never use you again.
11/06/14
no comment
11/06/14
quick and easy on-line orderin. parcels picked up and delivered very efficiently
11/06/14
excellent service, will definately use again & recommend to people
11/06/14
No complaints other than I was expecting next day delivery (In local depot Friday ) Not delivered until Monday - good job it wasn't urgent
11/06/14
First time I have used this service. No problems at all and straight forward, will use again. Thank you.
11/06/14
no comment
11/06/14
no comment
11/06/14
easy pick up, fast delivery, many thanks!
11/06/14
Never even picked it up. I want a refund
11/06/14
Fantastic service at a fair price thank you
11/06/14
no comment
11/06/14
My parcel wasn't picked up I stayed in all day ( my birthday) no collection attempted parcel finally uplifted 6/6/14 12:30 no apology
11/06/14
Probably took 2 days longer than I thought.
11/06/14
excellent value compared to other couriers with prompt delivery to Germany
11/06/14
It was a really good service - I would have liked to have been able to track where the van was that was collecting my parcel !
11/06/14
282777 wasn't delivered. DESPITE A NOTE TO DRIVERSAYING EXACTLY WHERE THE ADDRESS WAS( on 2 labels so they would be seen. Tracking said card
11/06/14
you still haven't picked it up since last thursday. rubbish
11/06/14
no comment
11/06/14
good
11/06/14
Simple and effective process and top service
11/06/14
Only 1 parcel has been delivered out of two?
11/06/14
no comment
11/06/14
No comment left by this customer.
11/06/14
No comment left by this customer.
11/06/14
No comment left by this customer.
11/06/14
rubbish, this company should be binned I still have the parcel here. The courier sneaks he never kno
11/06/14
Fantastic service for a first time user , easy to set up and use , thanks
11/06/14
A collection time would be nice.
11/06/14
parcel failed to be collected twice sender said driver did not give the required info
11/06/14
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