We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
Normally I think parcel are excellent however this time I used DX not Courier.. Disgusted with the service!!!!
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
fast and easy to use, and fantastic prices
16/06/14
No comment left by this customer.
16/06/14
Courier didn't turn up first day then posted card without ringing door bell second day, managed to flag him down as he drove off
16/06/14
It was very easy and fast was delivered late but on the day.
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
Fantastic service. Couldn't recommend Parcel Monkey more. A*
16/06/14
Pacel was collected two days late. And never arrived at the other end. Trying to sort it with DX at the moment. You should have a number
16/06/14
Spot on very good and a great price
16/06/14
Deliver my items as promised
16/06/14
No comment left by this customer.
16/06/14
Reliable and efficient website and service. A "duplicate parcel" option would be useful sometimes, maybe I just didn't see it
16/06/14
Just brilliant. So easy.
16/06/14
Good service as always
16/06/14
courier claimed he had come to collect parcel on two separate occasions, on the second occasions I sat inches away from the die
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
Fast friendly,helpful service,a+++++
16/06/14
My first booking with parcelmonkey/parcelforce, couldn't fault the service and will use this combination again.
16/06/14
No comment left by this customer.
16/06/14
Parcel to NZ - picked up as expected and delivered in 7 days, even though it was stopped for a detailed inspection at customs. Excellent!
16/06/14
Generally a very good service and collection driver is outstandingly helpful.
16/06/14
The parcel was a day late being collected and a day late being delivered. Not happy!
16/06/14
It would have been nice to have had a estimated collection time. Also, proof of delivery showed the collection signature.
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
Went very smoothly, time interval for delivery not met as house not easy to find
16/06/14
No comment left by this customer.
16/06/14
excellent service,thank you maybe if you scan the packets instead of waiting till you get back to the depot it may save another van coming.
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
Could have been helpful to have a window of what time collection of parcel was likely to be
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
No comment left by this customer.
16/06/14
Good Service
16/06/14
No comment left by this customer.
16/06/14
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