We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,030 reviews.
parcel was not collected for 2 days got fed up and booked with another courier, still not been refunded
24/06/14
excellent service, great price, easy to use
24/06/14
Would be better if when ordering the service, say before 12.00, then collection is the same day.
24/06/14
Parcel has still not been delivered it was posted on the 9th june 2014 with Parcel Force
24/06/14
Easy, speedy, and fragile things arrived intact! Thanks
24/06/14
No comment left by this customer.
24/06/14
Frustrating not to have a phone number for you, and no 'window' for a pick up, even morning or afternoon would be better than 8-6.
24/06/14
No comment left by this customer.
24/06/14
You managed to lose an "Anchor with a long chain" attached. How? Courier in Leeming Bar (Delivery Depot) have to trace, to no avail.Gutted
24/06/14
post office struggled to scan my parcel as it wasnt obvious on the label how it should be sent.
24/06/14
All good :-)
24/06/14
good
24/06/14
No comment left by this customer.
24/06/14
Excellent service. Thank you.
24/06/14
Good service could only be improv
24/06/14
very good.
24/06/14
All very easy and competitive rates. Will certainly use again if needs be.
24/06/14
Great Service Will use you again.
24/06/14
No comment left by this customer.
24/06/14
Easy to use website, good value, very efficient way to send parcels.
24/06/14
No comment left by this customer.
24/06/14
No comment left by this customer.
24/06/14
excellent service, fast delivery and so cheap in comparison. thank you.
24/06/14
No comment left by this customer.
24/06/14
cloze
24/06/14
Thank you for your promptness in picking up our parcel!
24/06/14
No comment left by this customer.
24/06/14
WE COULD NOT TRACK OUR PARCEL AND SO ANNOYED CUSTOMER WHO WAS AWAITING SAMPLES
24/06/14
Brilliant service! Will continue to use Parcel Monkey.
24/06/14
i booked a next day collection and overnight delivery. it took 3 days to collect it. No contact from you. My customer unhappy. Me annoyed
24/06/14
Priv
24/06/14
No comment left by this customer.
24/06/14
No collected when expected, delivered after the next day, no communication from either parcel monkey or dx, very bad service, disgusted
24/06/14
was recommended by a friend and the service is quick easy and fast
24/06/14
Great service, very competitively priced and quick service we will be using again
24/06/14
No comment left by this customer.
24/06/14
No comment left by this customer.
24/06/14
Excellent service will use again
24/06/14
APART FROM NOT COLLECTING ON THE DAY, THE FOLLOWING DAY ALL WENT SMOOTH & GREAT, I WOULD RECOMMEND YOU TO OTHERS
24/06/14
Happy with parcel monkey. would like better prices for smaller items but very good apart from that
24/06/14
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