We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Delivery Driver arrived when expected, and collection was neat and quick.
02/07/14
Parcel not delivered yet due to what I can only guess at being the driver has damaged the label and been unable to read it
02/07/14
missed 1st collection but collected on time 2nd time and should be here today!!!!!!
02/07/14
Please refund me, this parcel was never picked up I had to use another courier in the end
02/07/14
its was good but having a.m or p.m. pick up would have been better not waiting in all day didnt get picked up till nearly teatime
02/07/14
The lady in the post office wasn't sure what to do with my parcel but she managed at last. Apart of that all ok. Quick delivery. Thanks :-)
02/07/14
very good pick up and delivery and helpful customer service, but one item got broken
02/07/14
What a great service and I shall use you again thank you
02/07/14
I'm very happy with your service, which collection and no chimps comp
02/07/14
Great quick service
02/07/14
Parcel force driver had no barcode label he was unsure what to do as never used pm before took parcel I had to phone PF to make sure ok.
02/07/14
no comment
02/07/14
Parcel monkey has a poor service, I ordered a collection last week no one came to collect it. There is no customer support
02/07/14
Good
02/07/14
goog service
02/07/14
Your server was not talking to Courier after 3 attempts and 3 days delay I booked with Courier direct as they had a customer service dep
02/07/14
service delivered as promised thank you
01/07/14
Delivery driver didn't another courier so I had to drive it to the depot over 10 miles away. Not at all happy.
01/07/14
no comment
01/07/14
Never turned very poor service. No refund or delivery
01/07/14
didnt collect when supposed to was a day later, tracking didnt work. next day delivery, no
01/07/14
no comment
01/07/14
no comment
01/07/14
Was not delivered when stated and parcelforce are not refunding
01/07/14
no comment
01/07/14
no comment
01/07/14
no comment
01/07/14
Great price, collected and delivered on time as usual
01/07/14
Excellent price. Excellent service. Will use again.
01/07/14
Terrible service, waited in all day and no one showed up. Appalling.
01/07/14
no comment
01/07/14
should be better insert more details about collect and deliver
01/07/14
Didn't turn up on selected day and had to rearrange with the courier for the next day
01/07/14
no comment
01/07/14
Poor driver had far too many packages to collect that day so he was late, however it was no problem as he rang me to let me know.
01/07/14
After waiting in all day for you to another courier no body turned up ! I messages you twice but you never replied to either of my emails
01/07/14
Great price, perfect service. Thanks.
01/07/14
no comment
01/07/14
parcel sent to Crete. All went smoothly. will definitely use the service again
01/07/14
Great service and great pricing
01/07/14
