We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Good website, good couriers. Tracking links etc need to be followed up on , DX etc.
02/07/14
no comment
02/07/14
The item has still not been collected!!!
02/07/14
no comment
02/07/14
no comment
02/07/14
no comment
02/07/14
DX did not turn up untill following day for collection. My customer had to put a job on hold untill following week.
02/07/14
excellent service
02/07/14
email customer with expected time of delivery/collection
02/07/14
Package should have been collected on Friday 27th, but not picked up till 30th, However delivery happened on 1st.
02/07/14
Starting to perform well, your driver Pavel is excellent
02/07/14
No comment left by this customer.
02/07/14
Good delivery service
02/07/14
all on time - well done
02/07/14
you lost the parcel .then you was sending it back to me.then it suddenly arrived to the address it was meant to go. and when i tried to phon
02/07/14
The "next day delivery" parcel, still hasn't arrived????? 7 days later
02/07/14
Very good! Will use again
02/07/14
Efficient service at a reasonable price. Will use again
02/07/14
No comment left by this customer.
02/07/14
No comment left by this customer.
02/07/14
delivered to Dublin no problems - Very Good
02/07/14
The items were not collected when expected and this was not communicated, the courier claimed we were not in, but we we were in all day.
02/07/14
You didn't turn up after I booked online for a next day courier service!!!!!
02/07/14
Site easy to navigate, prices good.
02/07/14
A top service with many quotes to choose from at a competitive price. Will continue using Parcel Monkey in future.
02/07/14
Collected a day late!
02/07/14
It would help if the international option was made more visible on your home page
02/07/14
first time I have used a courier service, very easy, thanks.
02/07/14
no comment
02/07/14
no comment
02/07/14
Very poor did not collect when was suppose to
02/07/14
Great service, very easy to use and affordable.
02/07/14
I was surprised that it took 8 days to deliver my parcel, otherwise the service was fine.
02/07/14
Excellent service.. much appreciated.
02/07/14
no comment
02/07/14
Parcel wasn't collected. Took over an hour to speak to somebody on the phone. Definately won't use again.
02/07/14
no comment
02/07/14
Parcel was a day late being picked up. Collection was 11pm which is outside the agreed time for collection. It was broken
02/07/14
Simple to use website, efficient service and well priced. Will definitely use service again and won't hesitate to recommend parcel monkey.
02/07/14
no comment
02/07/14
