We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,830 reviews.
No comment left by this customer.
13/06/14
tracking software not always working
13/06/14
very poor service... the parcel status is unknown, there's no contact option by telephone or email outside the UK.
13/06/14
Collected on time and simple to use the web site, excellent
13/06/14
Good service re deliveries, but signing into Parcel Monkey is difficult, won't always accept your email address.
13/06/14
Very good service well done, really reassuring, not sure about your name.
13/06/14
I booked my parcel in at 10am, but found that it wouldn't be collected until the following morning. This is hardly a next-day service!
13/06/14
No comment left by this customer.
13/06/14
Great Service!! Thumbs up for you!! Thankyou!!!
13/06/14
No comment left by this customer.
13/06/14
Courier claims not to have received notice from Parcel Monkey to pickup on Wednesday. Courier then forgets pickup Thursday. Now its Friday.
13/06/14
collected on the day and deliverd ok
13/06/14
no comment
13/06/14
iam am happy with that order however the order i placed for collection yesterday(nightfreightcollection PM2846620 is has not been collected
13/06/14
Waited in from 0800am until 6.00pm and the parcel was not collected by Courier have rebooked it!
13/06/14
The Parcel force didn't show up for 2 days. A big disappointment.
13/06/14
IT WAS NEXT DAY DELIVERY (SAT) BUT DIDN'T ARRIVE UNTIL MONDAY.
13/06/14
no comment
13/06/14
I payed for next day delivery but the parcel did not get there on time.This is the first time i have had to send goods this way sonot happy
13/06/14
Can't fault the service, very good price for a heavy overseas package (had to drop at local depot) saves a great deal of time and stress.
13/06/14
Arrived quick, fast and in good condition
13/06/14
no comment
13/06/14
no comment
13/06/14
no comment
13/06/14
Excellent service
13/06/14
excellent service
13/06/14
no comment
13/06/14
no comment
13/06/14
no comment
13/06/14
no comment
13/06/14
very good price and service
13/06/14
no comment
13/06/14
no comment
13/06/14
Good, cost effective & prompt service.
12/06/14
no comment
12/06/14
no comment
12/06/14
no comment
12/06/14
Excellent service, excellent rates a very pleased customer
12/06/14
Could do with a text 30 mins before you collect parcel
12/06/14
No comment left by this customer.
12/06/14
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