We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Collected and deliverd , all OK .would be nice to get apprx collection time on the day
02/07/14
Excellent
02/07/14
no comment
02/07/14
very good service.
02/07/14
Great job def use again
02/07/14
Service was brilliant. Driver/people were reasonable and not bound by red tape etc. Driver in particular very helpful in circumstances
02/07/14
I would suggest improving the website as it isn't that user friendly.
02/07/14
thank you
02/07/14
DID EXACTLY WHAT YOU SAID YOU WOULD
02/07/14
The parcel was collected on time and delivered on time. What more could I ask.
02/07/14
Happy to recommend, keep up the good work, City Link (one of ur Couriers) is excellent too.
02/07/14
Easy to book. Good price, great service.
02/07/14
it would be usefull if a pick-up time was given when placing an order with City Link..
02/07/14
Parcel was collect on time and delivered quickly
02/07/14
excelent service. thanks
02/07/14
well satisfied thank you
02/07/14
More detailed delivery information, ie who signed for goods
02/07/14
no comment
02/07/14
no comment
02/07/14
no comment
02/07/14
No comment left by this customer.
02/07/14
Very good service already, thank you.
02/07/14
No comment left by this customer.
02/07/14
No comment left by this customer.
02/07/14
1. Please highlight the message that without printing lable courier will not pick the parcel. Please enable to add coments for placed order.
02/07/14
Picked up on time, dropped off on time, friendly efficient driver, reasonable price
02/07/14
No comment left by this customer.
02/07/14
No comment left by this customer.
02/07/14
No comment left by this customer.
02/07/14
brilliant
02/07/14
No comment left by this customer.
02/07/14
No comment left by this customer.
02/07/14
Can't fault the service: it was excellent.
02/07/14
would have appreciated a call or text indicating an approximate collection time on the day. 8 until 6 is a long window
02/07/14
No comment left by this customer.
02/07/14
very impressed , helpfull staff , very proffesional will use again.
02/07/14
very happy, all good !! will use again
02/07/14
very good service, thank you. Will use again.
02/07/14
Not collected by parcel force on stated day!
02/07/14
When it works, it's great. When there's a problem which doesn't fit into the contact choices, it sucks!
02/07/14
