We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
No communication between yr IoM carrier & the UK. I had to chase delivery and yr tracking showed awaiting collection while already on way.
17/06/14
No comment left by this customer.
17/06/14
Very good service, fast and safe... All the parcels are delivered in good conditions... Very very very very good
17/06/14
Excellent Service As Always
17/06/14
No comment left by this customer.
17/06/14
Please am very happy with your quick responses to customers order and fast delivery. Kindly keep it up and I will introduce more of my frien
17/06/14
Thank you for an excellent service, easy to use and very reasonably priced
17/06/14
The last TWO parcels we have sent did not get delivered NEXT day. Disappointing service
17/06/14
Original service was not completed, and had to pay again to reorder. No contingency plan by PM to deal with this other than writing a letter
17/06/14
No attempt to collect parcel (Courier) on the first day, involved a lot of chasing with difficult contact numbers to get it collected
17/06/14
No problems as usual.Excellent service.
17/06/14
Amazing service with great, easy communication and great savings too over £200. Love you guys
17/06/14
Excellent service - would use again
17/06/14
No comment left by this customer.
17/06/14
No comment left by this customer.
17/06/14
A++++++++++++++
17/06/14
Affordable pricing and on time collection and delivery. Thank you.
17/06/14
I have used parcel monkey many times and this time no one turned up to pick up my parcel. Very dissapointed
17/06/14
city link where not very good
17/06/14
I had a problem with the parcels not being picked up on the correct day, but that was down to City Link, otherwise everything was fine.
17/06/14
Very happy with the service!
17/06/14
Good service, no complaints
17/06/14
No comment left by this customer.
17/06/14
No comment left by this customer.
17/06/14
Parcel collected on the day, arrived many days before I expected in Thailand........ Excellent service.... 5*
17/06/14
No comment left by this customer.
17/06/14
Really easy to use the service and very informative tracking. Great value, too
17/06/14
Reliable service as always
17/06/14
excellent
17/06/14
good service. should be cheaper for returning customer
17/06/14
Again the parcel was not picked up. Only thing that works efficient is your e-mails! Shocking service.
17/06/14
Excellent! It would always be useful for an estimated time pick up - had to wait in all day til 5.30! But no probs
17/06/14
Hi
17/06/14
No comment left by this customer.
17/06/14
No complaints would recommend and would use again
17/06/14
Collection was booked on 11th. Collection should be made on 13th. Today is 17th !!!! Still chasing courier to collect tables
17/06/14
Easy to use great prices, glad ive found you
17/06/14
Thanks for the great service as always .
17/06/14
Good service
17/06/14
Parcel collected on time and delivered in the promised 3 working days. All perfectly trackable online.
17/06/14
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