We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
No comment left by this customer.
30/06/14
A**** service with CityLink via parcel monkey. Thanks
30/06/14
Courier failed to collect twice I had to deliver it to the depot myself. Complete disaster! Courier put all blame onto parcel monkey
30/06/14
excellent service already
29/06/14
*****
29/06/14
no comment
29/06/14
Good value and quick
29/06/14
you dfid not even collect our parcel on both occassions - please contact me asap for a refund
29/06/14
no comment
29/06/14
The parcel has not been delivered as yet PM2875453 from 20/6/14 please help i am on 07919993083
29/06/14
no comment
29/06/14
Using the site and prices are good but Courier service is poor they don't collect when they say
29/06/14
good price fast delivery no problems
29/06/14
Parcel was not collected after 3 days. Paid for next day delivery and did NOT get it. Going to write to complain
29/06/14
no comment
29/06/14
Very good price to ship to the Channel Islands and arrived quick too.
29/06/14
delivered to wrong address
29/06/14
no comment
29/06/14
I o
29/06/14
no comment
29/06/14
Absolutely ****, Dx freight are terrible
29/06/14
Failed collections by Courier not good enough!!
29/06/14
The problem was with Courier not phoning 10 mins before pick up as per instructions. Missed delivery meant major inconvenience.
29/06/14
no comment
29/06/14
no comment
29/06/14
Parcel was received next day very happy with service
29/06/14
Very disappointed with website, parcil was meant to be picked up on Tuesday, didn't happen took a day off work lost a days wages,
29/06/14
no comment
29/06/14
fantastic service wish you guys operated out of australia
29/06/14
no comment
29/06/14
when i buy on e-bay the seller cant get the label. but it gets here ok
29/06/14
Label printing was a bit of a pain, and it wasn't clear whether it was necessary. Contradictory advice.
29/06/14
No comment left by this customer.
29/06/14
No comment left by this customer.
29/06/14
No comment left by this customer.
29/06/14
No comment left by this customer.
29/06/14
No comment left by this customer.
29/06/14
No comment left by this customer.
29/06/14
No comment left by this customer.
29/06/14
excellent service, fast efficient and reasonably priced
29/06/14
