We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,029 reviews.
The parcel was not picked up on the day it was supposed to and when I called to question it the man promised to phone back but didn't
24/06/14
No comment left by this customer.
24/06/14
Courier arrived a day late. I paid for 1-2 day delivery and it took 6 days. Couldn't contact you via phone or email. Won't recommend
24/06/14
No comment left by this customer.
24/06/14
Great - everything went exactly as planned and parcel arrived in great condition and quickly. Excellent service, will use again!
24/06/14
Very fast and reliable service!
24/06/14
never turned up at all, **** service never use again, good name for the company though,pay peanuts and what do you get youve got it monkies
24/06/14
Great service, received item quickly!
24/06/14
No comment left by this customer.
24/06/14
Service was excellent all round - Don't change anything!!
24/06/14
No comment left by this customer.
24/06/14
great seevice, reliable and cheaper than competition
24/06/14
At present cheapest courier for Europe and fast efficient service - Keep it up
24/06/14
No comment left by this customer.
24/06/14
No comment left by this customer.
24/06/14
Ordered my courier a week ago and still hasn't turned up a week later.
24/06/14
Easy website to use. Delivery was prompt and tracking the parcel was reassuring.
24/06/14
No comment left by this customer.
24/06/14
No comment left by this customer.
24/06/14
I like the service its easy to do online although its not always simple to measure exactly
24/06/14
No comment left by this customer.
24/06/14
The experience was good. Collected the next day and delivered the following even thought the recipient missed the visited.
24/06/14
No comment left by this customer.
24/06/14
Parcel arrived at customer damaged and upside down, parcel had obviously been thrown about not impressed with service!
24/06/14
very quick delivery
24/06/14
Really pleased with the speed of delivery to Italy. Thank you.
24/06/14
No comment left by this customer.
24/06/14
No comment left by this customer.
24/06/14
No comment left by this customer.
24/06/14
I had problems with this parcel collection and was frustrated that that is no way to speak to Parcel Monkey about issues via phone/email
24/06/14
No comment left by this customer.
24/06/14
The parcel was collected a day later than advised. It showed on the tracking as delivered and signed for when it hadn't been.
24/06/14
fast and effeciant
24/06/14
I though DX freight were very polite professional and friendly
24/06/14
No comment left by this customer.
24/06/14
good service
24/06/14
No comment left by this customer.
24/06/14
No comment left by this customer.
24/06/14
No comment left by this customer.
24/06/14
parcel was not collected for 2 days got fed up and booked with another courier, still not been refunded
24/06/14
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