We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,957 reviews.
Good services, fast reaction.
25/10/15
Good services, fast reaction.
25/10/15
I have total 4 boxes but they delivered 2 first then 1 then but another 1 I am still waiting its been 5 working days already
25/10/15
I have total 4 boxes but they delivered 2 first then 1 then but another 1 I am still waiting its been 5 working days already
25/10/15
I have total 4 boxes but they delivered 2 first then 1 then but another 1 I am still waiting its been 5 working days already
25/10/15
parcel picked up on arranged day and delivered to Mexico 4 days later... Would not hesitate to use again .. Thanks for your great service
25/10/15
parcel picked up on arranged day and delivered to Mexico 4 days later... Would not hesitate to use again .. Thanks for your great service
25/10/15
parcel picked up on arranged day and delivered to Mexico 4 days later... Would not hesitate to use again .. Thanks for your great service
25/10/15
Delivery was completed promptly and efficiently. Tracking updates were correct and has no issues with booking the shipment. Would recommend and use again.
25/10/15
Delivery was completed promptly and efficiently. Tracking updates were correct and has no issues with booking the shipment. Would recommend and use again.
25/10/15
Delivery was completed promptly and efficiently. Tracking updates were correct and has no issues with booking the shipment. Would recommend and use again.
25/10/15
I was expecting delivery on Friday however I am still waiting.
25/10/15
I was expecting delivery on Friday however I am still waiting.
25/10/15
I was expecting delivery on Friday however I am still waiting.
25/10/15
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
25/10/15
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
25/10/15
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
25/10/15
All was going well with a delivery to India untill I recieved an email from the Indian couriers in Delhi saying the courier service wasnt available to the destination and could I give an alternate address! After much faffing about and favours asked I managed to get an alternative address in Chandigarth. Come on parcel monkey at least make sure you CAN deliver parcels.
25/10/15
All was going well with a delivery to India untill I recieved an email from the Indian couriers in Delhi saying the courier service wasnt available to the destination and could I give an alternate address! After much faffing about and favours asked I managed to get an alternative address in Chandigarth. Come on parcel monkey at least make sure you CAN deliver parcels.
25/10/15
All was going well with a delivery to India untill I recieved an email from the Indian couriers in Delhi saying the courier service wasnt available to the destination and could I give an alternate address! After much faffing about and favours asked I managed to get an alternative address in Chandigarth. Come on parcel monkey at least make sure you CAN deliver parcels.
25/10/15
We use parcel monkey all the time and had rarely had any issues. This time the parcel wasnt collected until 2 days later than stated. This didnt look good for us towards the customer receiving the parcel.
25/10/15
We use parcel monkey all the time and had rarely had any issues. This time the parcel wasnt collected until 2 days later than stated. This didnt look good for us towards the customer receiving the parcel.
25/10/15
We use parcel monkey all the time and had rarely had any issues. This time the parcel wasnt collected until 2 days later than stated. This didnt look good for us towards the customer receiving the parcel.
25/10/15
No problems, all good prompt collection / delivery, and very professional.
Ta
25/10/15
No problems, all good prompt collection / delivery, and very professional.
Ta
25/10/15
No problems, all good prompt collection / delivery, and very professional.
Ta
25/10/15
I am very disapponted with service. I was going to ship a previous personal item from UK to Norway and therefore chose a well trusted courier service. However, the parcel never turned up the delivery adress, but instead this irreplaceble item was returned to sender, broken in several pieces. I cannot express how disapponted I am.
25/10/15
I am very disapponted with service. I was going to ship a previous personal item from UK to Norway and therefore chose a well trusted courier service. However, the parcel never turned up the delivery adress, but instead this irreplaceble item was returned to sender, broken in several pieces. I cannot express how disapponted I am.
25/10/15
I am very disapponted with service. I was going to ship a previous personal item from UK to Norway and therefore chose a well trusted courier service. However, the parcel never turned up the delivery adress, but instead this irreplaceble item was returned to sender, broken in several pieces. I cannot express how disapponted I am.
25/10/15
Very fast delivery. No issues. Cheapest way I found even going by air.
25/10/15
Very fast delivery. No issues. Cheapest way I found even going by air.
25/10/15
Very fast delivery. No issues. Cheapest way I found even going by air.
25/10/15
12kg duffel bag sent from Scotland to New Zealand in just over 48 hours. Very impressive.
25/10/15
12kg duffel bag sent from Scotland to New Zealand in just over 48 hours. Very impressive.
25/10/15
12kg duffel bag sent from Scotland to New Zealand in just over 48 hours. Very impressive.
25/10/15
First time using it to return a large box to a shop in Germany. Quotes on DHL website, parcelforce, royal mail, etc were all £60+ for a 2-5 day insured service.
Bought here and was 1/3 the other prices. No issues at all.
Will use again without a doubt.
24/10/15
Excellent service, timely collection and delivery, competative pricing
24/10/15
Honestly cant fault the service! Was simple to label my boxes, the drivers arrived at both ends punctually and everything was delivered intact!
24/10/15
Pointless asking us to enter phone numbers to make the delivery easier because a whole day was wasted waiting for a call or text to say when to expect the driver. A bit of communication would have helped here. Items got here OK though.
24/10/15
Excellent service
24/10/15
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