We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,917 reviews.
Cheap quick reliable service. 5 days from UK - Australia
02/12/15
I will be using this service again for sure
02/12/15
excellent service,fantastic communication
02/12/15
Excellent, fast and competative service. Sent a parcel to Australia which not only got there in super quick time, going through you was £40 cheaper than Royal Mail! And the website was so straight forward and easy to use. Great service all round. Well done 😀🎄🎉
02/12/15
easy to book, quick collection and delivery
02/12/15
Easy, quick, cheap. overall, great service.
02/12/15
Thoroughly recommend. Parcel collected in the UK on a Thursday and was delivered in Madeira the following Monday using Parcelforce.
02/12/15
Very easy to use once you set up an account.
Parcel was collected and then delivered, no fuss.
02/12/15
I organised a package to be delivered through Parcel Monkey in December 2015. The item was an electric guitar, to be shipped from Wales to Germany. I ordered it on a Tuesday evening and it arrived on Friday; quickly, efficiently and at a cost massively below the competition. Thank you Parcel Monkey!
02/12/15
Sent a parcel to uganda was 4 days from pick up to collection including the weekend. Very impressed. Will use again
02/12/15
Excellent sevice very quick and easy
02/12/15
It as an easy experience and collection was the best day and delivery was within a couple of days . I am hoping that there will be a service offered where I can put my email details in as the collector as I made the booking to collect a package for an eBay purchase. This would be tremendously helpful so I can receive a confirmation of the date for the delivery.
02/12/15
Easy to use , excellent value for money. Will use again !
01/12/15
Used this service and they were fast and efficient.
01/12/15
I`d highly recommend this delivery service. The website is so easy to use and the choice of a parcel drop off saves having to wait in for a courier to call
01/12/15
Did exactly what it said on the tin. Pick up as planned, delivered within timeframe. quick and efficient and half the price on Royal Mail who are rip off merchants for delivering to NZ
01/12/15
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01/12/15
Parcel was for a relative in Australia who has Alzheimers and lives in a nursing home. Delivery was to a post office address who wouldnt accept freight. I was kept informed of the problems, and the end result was good. Well done.
01/12/15
I always use parcel monkey .I get good choice of reliable carriers at good prices.
01/12/15
Easy service to use. they make all the documents you need clear and sent reminders. Excellent price and made it across the world quickly and packaged arrived safely.
01/12/15
I received a number of options when I set out my requirements. I went with the Courier 2-3 day delivery and this is now day 6 and it has not yet been delivered. Scotland to France, not Paris. I have complained to Courier but nothing as yet in response.
01/12/15
Easy to use.excellent.
01/12/15
Ive used Parcel Monkey twice now to collect from an address and deliver to me, and no complaints whatsoever.
01/12/15
All good but I did not receive the tracks King number for PM
01/12/15
Parcel arrived two days later than the original estimate as something seemed to go wrong at DPD in Stoke, it was clear, but their tracking indicated that the parcel would be returned at one point.
01/12/15
Picked up from my mate, labelled it, no hassle at all, no chance of my mate getting the address wrong!
On my end, obviously used to no one being in during the day, so left with neighbour. next time a card through the door as to which neighbour would be nice, but the service centre had a good chuckle and all was well
01/12/15
Will use this again
01/12/15
I have been looking for a cost effective way to ship small packages throughout Europe and now I have one.
01/12/15
Easy instructions to follow. Parcel picked up quickly with no fuss.
Parcel arrived in Bermuda in 5 days.
Quick, easy and efficient service.
01/12/15
sorry cancelled
01/12/15
Booked carrier through Parcelmonkey got good price clear paperwork parcel picked up tracked and delivered on time
01/12/15
Very good service on time and no damage very pleased !!
01/12/15
I was surprised at how quickly the courier arrived to pick up my parcel. All arrived safely and on time.
01/12/15
very efficient and speedy delivery
01/12/15
No issues........
01/12/15
The pick up was excellent, however my parcel arrived teared at destination.
01/12/15
Quick easy efficient thank you
01/12/15
After getting quoted a ridiculous price to send two small parcels to Oz with Royal Mail, I thought I would shop around. I came across Parcel Monkey and the quotes I got were almost all less than half my original quote. Being from N.Ireland some of our posting options were limited but we got sorted eventually. Instructions were clear and easy to follow, printable labels and customs declarations etc.
I was able to track the parcel the whole way and was received by a very delighted brother less than a week later. Very happy customer
01/12/15
Parcel sent to Switzerland. Saved some money and arrived on time. On line help was clear and helpful.
01/12/15
Really straightforward. All as described. Received as expected. Will use again. Good reasonable prices.
30/11/15
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