We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,126 reviews.
Sent out around 10 packages, was easy would recommend
06/12/15
Very good service very good fair priceing will use again anytime !
06/12/15
It was first time when I send the parcel with this company and I am very happy with the way they manage everything. One more happy client.
06/12/15
Sent 2 parcels to 2 different addresses one was to family this one arrived bashed in with damaged box although the contents was ok 2nd one was to a eBay customer this arrived bashed in also contents were broken so Ive had to refund the buyer I send around 5 parcels a week and used various courier services ....wont be using this one again 😡
06/12/15
I initially chose Parcel Monkey based on cost. I then found that their response to my requirement was excellent, right to the moment when the parcel arrived at the destination.
06/12/15
It was a quick check of the package, invoice given adviced on the details of the invoice, eg any problems to ring a number.
Taken out and loaded carefully into the Parcel Force Van and I was able to track its whereabouts through Parcel Monkey website, Package received in same condition as sent, 48 hours later. Customer very happy as were we.
06/12/15
Using the lowest priced service they offered, my box was collected from my house & delivered to the address in France less than 48 hours. 4th Christmas I have used this company. It wont be the last.
06/12/15
Fast and reliable service
06/12/15
Very convenient and painless system to send the occasional package cost-effectively with the minimum of fuss if you are a relative novice to this.
06/12/15
Very good service, fast delivery. I would use again..
06/12/15
Trustworthy service. Quick efficient website. Thank you
06/12/15
We ordered the box to be picked up from the UK and shipped here to Australia. It took 5 days, so quick! They were super speedy and all a very easy process! Will definitely use again! Highly recommended!
06/12/15
Used Parcel Monkey to find a delivery service to return an oak mantel, found it very helpful..
06/12/15
Collected on time , delivered on time & the price was very competitive.
06/12/15
All of the above quick easy reliable affordable all in all a great survice
05/12/15
collected 4pm delivered next morning excellent service
05/12/15
Cool nice all right fast quick chip
05/12/15
EXCELLENT SERVICE
05/12/15
All arrived safe on time no drama never had to make a claim just how it should be perfect highly recommended
05/12/15
Half the price of its competitors yet twice as efficient
05/12/15
I have used many parcel services like most.But this beats it all.Ordered saturday afternoon ,dropped of at tea lime.Delivered by monday at midday .With tracking insured all for £10 cant be bad
05/12/15
Website offered a good, well described range of options. Selection of service was easy and service provided very good.
05/12/15
An easy to use service but like many similar web services you cannot talk to someone. The live chat service is slow as agents are serving others at the same time. Fair prices and fair insurance unlike P2G who offer a similar service but kill the price with huge insurance extras.
05/12/15
Very prompt and quick service, thank you.
05/12/15
Collected from home on the day I picked and arrived in Australia 6 days later, previous parcels have taken over 2 weeks! Very impressed will recommend and will definitely use again
04/12/15
I had no problems with using Parcel Monkey for my recent courier services.
04/12/15
Fantastic easy and simple
04/12/15
Sent a Christmas parcel to my daughter in Galicia (Spain) by Royal Mail ) last year it took 19 days to get there (snail mail).
Sent one this year by Parcel Monkey - 8 days, which was only 6 working days.
A 5 star service at a reasonable price.
04/12/15
Great service would use again. Items were collected and delivered next day. A********
04/12/15
The collection was a polite gentleman very helpful as this was my first time using this service. My son was very please by delivery he was contacted to be sure he was in it was delivery when expected all in good order. thank you.
04/12/15
price good service good need say no more
04/12/15
As per my title above, all is easy to use, great options and also the price.
04/12/15
Fantastic, from start to finish.
04/12/15
Sent quite a large parcel to the USA via Parcel Monkey. Cheaper than gong directly with Parcel Force. The option to complete & print the customs form online made the process much quicker and more straightforward. Collection and delivery were as promised. I will definitely use the service again.
04/12/15
never ever i will chose this company
04/12/15
Fast and easy, collected and delivered with tracking and signature. No problem.
04/12/15
prompt collection and delivery. Very happy customer.
04/12/15
Item collected but not delivered next day as paid for and still no update on delivery, beware DX service
04/12/15
Happy with the service
04/12/15
Fast, reliable and professional.
04/12/15
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