We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 202,319 reviews.
You make sending a parcel extremely simple, many thanks.
29/03/11
the courier thought the package would be lighter than i stated on the order otherwise a great service
29/03/11
very good service track and trace work well,will use again,would work better if it had a estimated time delivery not from 7.30am till 5.30
29/03/11
No comment left by this customer.
29/03/11
Easy to use website. Excellent collection service.
29/03/11
Very pleased with the collection and the delivery of my parcels. Will be using again!!!!
29/03/11
Excellent Speedy Service. Only problem I have is with the customer address fields, they are difficult to add overseas addresses.
29/03/11
Very pleased, cheapest price & efficient service
29/03/11
Excellent service as per usual. Thank you.
29/03/11
First class service very happy to use you again i thought the price was abit much to deliver a bumper but overall outstanding company Thanks
29/03/11
great service
29/03/11
No comment left by this customer.
29/03/11
Easy too book, collected and delivered when expected and at a very reasonable price. What else is there!
29/03/11
No comment left by this customer.
29/03/11
I WISH YOU COULD MAKE THE E MAIL OF CONFIRMATION OF PICK UP IMMEDIATE
29/03/11
Really pleased with service will definatley use again
29/03/11
No comment left by this customer.
29/03/11
The recipient was very happy with your speed and care of her parcel. I was impressed with the speed and ease of collection and ordering
29/03/11
Swift collection & delivery. Thanks
29/03/11
Quick, easy and convenient. It takes the hassle of sending parcels
29/03/11
Parcel monkey provided good service but DHL didnt. DHL used another courier to deliver my package in France.
29/03/11
only took 2 days to get the parcel from UK to Oslo but another 2 days to get from Oslo to Valer???
29/03/11
No comment left by this customer.
29/03/11
No comment left by this customer.
29/03/11
No comment left by this customer.
29/03/11
Can't think of anything off the top of my head. Another great service. Thanks!
29/03/11
Keep up the good work and never let down anybody
28/03/11
Easy to use website. Good comms and Label production. Great Tracking information. Fast delivery and Fair price. Thank you!
28/03/11
Great price, quick collection and delivered as promise. What more could you ask for?
28/03/11
No comment left by this customer.
28/03/11
arange for collect but turned up a day late and then promised us be there the same day and it wasnt
28/03/11
No comment left by this customer.
28/03/11
No comment left by this customer.
28/03/11
No comment left by this customer.
28/03/11
excellent service can't complain will use again
28/03/11
Have used Parcel Monkey for over a year, over 200 parcels sent. Occasional problems with courier but Parcel Monkey always excellent
28/03/11
Very quick to respond, always collect next day and deliver the following day, very pleased
28/03/11
Overall very pleased with your service. I'll be sending more items using your service.
28/03/11
Would e good to have access to couriers who will carry a wider range of products such as ceramics
28/03/11
No comment left by this customer.
28/03/11
