We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
Took two days on "next day" delivery
02/04/12
as promised, thank you
02/04/12
No comment left by this customer.
02/04/12
Excellent value for money. Nuff said.
02/04/12
Very pleased with the efficient service and impressed with both the price and the tracking system compared to Parcelforce.
02/04/12
No comment left by this customer.
02/04/12
Competitive price and good service. Would use you again.
02/04/12
Nooooo. I hit a low score by accident. The service was, as ever, superb
02/04/12
Our Response: No problem and thanks for the kind words.
No comment left by this customer.
02/04/12
No comment left by this customer.
02/04/12
Excellent service as always. Would highly recommend parcel monkey for anyonem wanting to send parcels.
02/04/12
Excellent service, no problems whatsoever, Thanks very much . will use again.
02/04/12
EXCELLENT
02/04/12
Parcel Farce never collected on promised day,Took three phone calls before collection
02/04/12
You did not pick up twic in a row & 2 days after collection you still havent delivered to us .Rubbish really
02/04/12
Our Response: The collection date specified at the time of booking was Friday 30th and your item is out for delivery today
It was my first experience sending a parcel, and so easy! thank you!Very happy customer, and will highly recommend you.
02/04/12
Thank you very much for making your first order and offering to recommend us.
No comment left by this customer.
02/04/12
Very easy and good price, will use again very soon
02/04/12
No comment left by this customer.
02/04/12
No comment left by this customer.
02/04/12
fantastic prompt delivery as always thanks
02/04/12
ALL EXCELLENT
02/04/12
Parcel collect the afternoon and deliver the next day. Will like a narrower collecting window specified
02/04/12
Just as soon as our courier partners can offer a collection window then we will provide it to our customers.
No problems thankyou
02/04/12
No comment left by this customer.
02/04/12
fab service, really happy x
02/04/12
No comment left by this customer.
02/04/12
Excellent service, good price, good carrier, no messing about. Definitely will use again.
02/04/12
The item was delivered on time with no negative feedback from recipient.
02/04/12
Excellent service and price - as usual, however, a bit disappointed with the Nightfreight tracking (or lack of).
02/04/12
No comment left by this customer.
02/04/12
great service but a lot pricey price increase £2.50 will have to use uk mail next day £3.00 cheaper sorry parcel monkey youve lost my buis
02/04/12
No comment left by this customer.
02/04/12
No comment left by this customer.
02/04/12
fast pick up
02/04/12
No comment left by this customer.
02/04/12
No comment left by this customer.
02/04/12
Booked on 26th March for 'next day'. City Link didn't arrive to collect until after our closing hours of 5pm the next day.
02/04/12
Our Response: Sorry you were closed but City Link can collect at anytime up to 6pm.
I thought the service with parcel monkey was very good and very clear - when the courier didn't pick up my parcel on the scheduled day I wac
02/04/12
No comment left by this customer.
02/04/12
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