We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,283 reviews.
No comment left by this customer.
08/04/12
Excellent service , straightforward and unbeatable price
08/04/12
the parcel was not collected on the day it should have been.
08/04/12
Wear the customers shoes when giving suport not just reading the rules and regulations
08/04/12
Excellent service as always. Collected and delivered on time.
08/04/12
5 star very good delivery will use you again all the best happy easter
08/04/12
Thanks and a Happy Easter to you too.
very quick highly recommended
08/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
08/04/12
Very cheap, but not collect
08/04/12
Good easy to use website. Friendly delivery staff. Fast service.
08/04/12
The service does what it says on the tin!
08/04/12
No comment left by this customer.
08/04/12
Everything ok apart from being able to contact you by phone not virtual talk
08/04/12
No comment left by this customer.
08/04/12
I have a problem that i emailed you about 3 days ago and have still not heard a reply. please email be back on [email protected] thanks
08/04/12
Service very good,was sending 40 parcels a week,but 54% price increase was to much,Royal Mail cheaper now.
08/04/12
Our Response: The recent increase is due to City Link raising their prices for the first time in 3 years and is not something we have control over.
A day late on the pick up this time but otherwise as good as usual.
08/04/12
Signed up for Premier Account, but haven't been given AM slot as requested...still random collection times
08/04/12
Great service yet again, thanks
08/04/12
No comment left by this customer.
08/04/12
Easy to use system
08/04/12
Great
08/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
08/04/12
contacting you by telephone could be made quicker and answers to emails sent
08/04/12
very good!
08/04/12
Be nice if Courier let u know when they werent gonna bother collecting on the day they should
08/04/12
Would be good to know estimated time of day for pickups/deliveries. Appreciate this is difficult/costly though.
08/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
08/04/12
Easy to use, reliable and fast service - willbe using again!
08/04/12
Excellent service and the cheapest available for my 15 kg parcel.
08/04/12
On two occassions the date you have given me for pick up has been wrong. So I have lost two days for nothing grrrrrrr
08/04/12
Excellent faultless service, so easy to use.
08/04/12
No comment left by this customer.
08/04/12
parcel arrived a day late
08/04/12
No comment left by this customer.
08/04/12
Great service
08/04/12
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