We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 191,767 reviews.
for new clients I think it would be adviseable to make clear that when sending parecels abroad, VERY accurate dimemsions of the article are
02/11/10
Excellent service as always.
02/11/10
No comment left by this customer.
02/11/10
I have used Parcel Monkey for lots of items and each time I have been really pleased. Cheap, reliable and a pleasure to deal with.
02/11/10
Thank you for your kind comments.
A post code look up may help
02/11/10
No comment left by this customer.
02/11/10
We use Parcel Monkey several times a week & not once have they let us down A++
02/11/10
Fast , reliable service ... will use them again .
02/11/10
Yet again, outstanding service!
02/11/10
This parcel is really good because it is very cheap and it also has a variety of choices to pick from
02/11/10
No comment left by this customer.
02/11/10
If you do a quote and then log in to book the shipment, it loses the details so you have to re-enter the same info - very frustrating
02/11/10
nothing more to do your doing great for me, thank you.
02/11/10
Exhaust was bent when delivered. Obviously got thrown about delivery vehicles and is useless. VERY POOR
02/11/10
Our Response: Please ensure you check the prohibited items list you agree to before booking. The list is there for a number of reasons, including preventing unsuitable items being damaged.
really good service
02/11/10
No comment left by this customer.
02/11/10
A++++
02/11/10
a+++++++
02/11/10
Excellent service, ordered monday night for collection tuesday and it was. Delivered next day. Will use again and recommend.
02/11/10
Thank you, we have one of the best success rates in the industry - you can even order a same day collection if you book before 10.30am!
Good work, especially as I needed to rebook.
01/11/10
No comment left by this customer.
01/11/10
No comment left by this customer.
01/11/10
No comment left by this customer.
01/11/10
No comment left by this customer.
01/11/10
Excellent service and prompt collection and delivery. Will continue to use you every time.
01/11/10
Excellent! Using regularly now. As far as I know, received okay. Thanks.
01/11/10
Excellent service. Will definately use again.
01/11/10
No comment left by this customer.
01/11/10
a time slot collection would be great appreciated, ie morning or afternoon, instead of having to wait in all day for a collection.
01/11/10
Excellent service and able to track every step on line!
01/11/10
excellent value & service
01/11/10
Perfect.
01/11/10
No comment left by this customer.
01/11/10
No comment left by this customer.
01/11/10
No comment left by this customer.
01/11/10
Very good service. Did not come in selected time. Do not see the point of saying best time if not going to honor it but generaly good servic
01/11/10
No comment left by this customer.
01/11/10
Once again, very prompt collection service. Many thanks.
01/11/10
Faultless - love you guys!! A+++++++++++++++++++++++
01/11/10
Thank you for the great comments!
Absolutely first class service; used twice now and both times have been thrilled by the service
01/11/10
