We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
very good!
08/04/12
Be nice if Courier let u know when they werent gonna bother collecting on the day they should
08/04/12
Would be good to know estimated time of day for pickups/deliveries. Appreciate this is difficult/costly though.
08/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
08/04/12
Easy to use, reliable and fast service - willbe using again!
08/04/12
Excellent service and the cheapest available for my 15 kg parcel.
08/04/12
On two occassions the date you have given me for pick up has been wrong. So I have lost two days for nothing grrrrrrr
08/04/12
Excellent faultless service, so easy to use.
08/04/12
No comment left by this customer.
08/04/12
parcel arrived a day late
08/04/12
No comment left by this customer.
08/04/12
Great service
08/04/12
No comment left by this customer.
08/04/12
Good service and very competitive price - thanks!
08/04/12
Great service, great price.
08/04/12
Great value for money & great service Placed order at 8pm, courier picked up 12 hours later!
08/04/12
you're getting too pricey delivery prices - cheaper insurance needed as well
08/04/12
Our Response: The recent increase is due to City Link raising their prices for the first time in 3 years and is not something we have control over.
The service was very good online very easy to use, and pick-up Thank you
08/04/12
perfect transaction and easy to arrange would recommend A**************************
08/04/12
picked up as stated
08/04/12
we had 2 collection dates. After waiting in all day twice, no one turned up.so rather than chancing waiting in another day took to depot
08/04/12
The courier was late picking up a parcel and the help line given didnt have this as an option . P.M. has no contact number to get help.
08/04/12
Very quick and easy service!!
08/04/12
Sent hundreds parcels with you but cannot absorb the vast increase. Excellent couriers and helpful staff. Reverted to P2G.
08/04/12
Sorry but City Link have raised their costs for the first time in 3 years. Are you still getting "Next Day" with P2GO as their prices are higher than ours?
Missed collection, one of several mistakes Parcel Monkey has made recently, at least this one did not cost me money
08/04/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
very good and excellent price
08/04/12
No comment left by this customer.
08/04/12
Easy, competitive, and hassle free. Great
08/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
08/04/12
give the monkey a bannana cuz hes 1st class 5*****
08/04/12
very very good one day derlivery to ireland with citylink they are the best out there
08/04/12
Excellent service. Collected promptly in the mro
08/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
07/04/12
Great service - parcel collected promptly and delivered as promised.
07/04/12
No comment left by this customer.
07/04/12
No comment left by this customer.
07/04/12
Very easy to use and understand when booking collection and delivery of a parcel - even for the first timer!
07/04/12
Thank you for making your first order with us.
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