We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
great service
06/04/12
No comment left by this customer.
06/04/12
Really good thanks!
05/04/12
fast deleivery, efficie t. Didn' like the fact i could not specify when the pick up was. Also cheeky price quoted was net of vat.
05/04/12
No comment left by this customer.
05/04/12
No comment left by this customer.
05/04/12
Great service. Thank you
05/04/12
all good as usual,,,,,,,,,,,,,,,,many thanks
05/04/12
No comment left by this customer.
05/04/12
No comment left by this customer.
05/04/12
Great service
05/04/12
Picked up and delivered promptly
05/04/12
very happy whith service so far
05/04/12
delivery was ment to be next day
05/04/12
Our Response: Guaranteed next day is available to book but the standard service has a 96% + success rate with the carrier your chose..
No comment left by this customer.
05/04/12
Very good service and pricing as usual.
05/04/12
The box was down to be picked up on Monday and it was not collected until Wednesday, Very bad
05/04/12
Our Response: This order shows as booked on Wednesday, collected on Thursday and delivered on Friday.
No comment left by this customer.
05/04/12
No comment left by this customer.
05/04/12
No comment left by this customer.
05/04/12
great service
05/04/12
Pleasant driver collected goods as arranged and gave a fast delivery.
05/04/12
I was doubtful of using your service, but having tried it once will definitely use it again Thank you for the excellent service
05/04/12
Thank you for making your first order with us.
Promptly collected and delivered,couldn't ask for more.Thank you.
05/04/12
Brilliant srervice as usual, very many thanks
05/04/12
an email confirming delivery would be very useful
05/04/12
Please check the tracking to confirm this.
Would be great if the drivers scanners worked, hardly ever scan the parcels when collecting. thank you.
05/04/12
The opportunity to drop a parcel off at the City Link depot instead of a collection would be very convenient at times.
05/04/12
Please do this if you are local to a depot as it is allowed.
Item wasn't collected and no reason was given, so I'm £16 out of pocket. The company is a shambles and rips people off...
05/04/12
Our Response: If your order was not collected then a refund will be given. Please contact our support team who will deal with this and answer any questions you have.
Perfect again!
05/04/12
No comment left by this customer.
05/04/12
This is the first time I have used Parcel Monkey. I was really pleased and will use your service again. I like how I can track my parcel.
05/04/12
Thanks very much for making your first order with us.
No comment left by this customer.
05/04/12
No comment left by this customer.
05/04/12
I have just sent a message to you. Your collectors did not come therefor a wasted day for me at home and another day to wait for collection
05/04/12
No comment left by this customer.
05/04/12
easy to use and reliable courier
05/04/12
No comment left by this customer.
05/04/12
All seems pretty good, Shame you don't have attractive female drivers, like in that carry on film. xxx
05/04/12
Sorry but for £7.49 you cant have everything!!
No comment left by this customer.
05/04/12
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