We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
No comment left by this customer.
29/03/12
always pick up when arranged,
29/03/12
No comment left by this customer.
29/03/12
if i wish to deliver the parcel to the city link depo there is no provision to show you this when i am booking the parcel in.
29/03/12
We are working on this option with some of our courier partners so maybe in the future we can offer this.
No comment left by this customer.
29/03/12
Excellent service. Great value and highly recommended!
29/03/12
No comment left by this customer.
29/03/12
the service was verry good easy to arrange the the collection was collected the next day i will deffently use you next time
29/03/12
Great service, thanks.
29/03/12
Why didn't you email your customers about your ridiculous price hike of over 35% - You have killed the ebay side of my business CHEERS NOT!!
29/03/12
Our Response: Sorry but City Link have raised their costs for the first time in 3 years and we have had to do the same. This was not something we planned to do.
collections and deliveries on time thankyou
29/03/12
Parcel was deliberately misdelivered and a fee of €50 was levied to redeliver to the correct address
29/03/12
Very pleased with the service
29/03/12
No comment left by this customer.
29/03/12
No comment left by this customer.
29/03/12
parcel monkey driver kept in touch as the destination of the parcel was to a farm somewhere off the beaten track but arrived in time
29/03/12
prompt and efficient Thanks
29/03/12
No comment left by this customer.
29/03/12
The service is spot on as it currently stands. I see no reason for any changes.
29/03/12
Good value and service. All as expected.
29/03/12
No comment left by this customer.
29/03/12
No comment left by this customer.
29/03/12
Parcel picked up on the correct day and delivered on the correct day, delivery driver was very helpful will use again.
29/03/12
It was the first time I had used yourselves, service was excellent, will certainly be using u again, thank you
29/03/12
I was really pleased with the service. Only comment would be that I couldn't see any time range given for collection. This would help.
29/03/12
Collection and delivery of parcel good.
29/03/12
It seems the parcels did not arrive the next day, Saturday, but on the following Monday?
29/03/12
Saturday deliveries are a non standard service but can be booked with us for an additional charge.
Great - first time used (it was a particularly large but light parcel), and all went according to plan.
29/03/12
Thank you for making your first order with us.
great and fast service with few clicks.
29/03/12
A prompt & efficient service
29/03/12
superb service & good price, thank you
29/03/12
very good service
29/03/12
No comment left by this customer.
29/03/12
super fast service
29/03/12
Very good service, collected and delivered on time!
29/03/12
Always on time so far, and goods in perfect condition. The staff are friendly and helpful A++
29/03/12
No problem whatsoever - collected and delivery on time. Superb service at a very attractive price
29/03/12
No comment left by this customer.
29/03/12
No comment left by this customer.
29/03/12
No comment left by this customer.
29/03/12
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