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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,797 reviews.
good service polite driver will continue to use
24/02/12
I paid for express to Australia to its been 5 days and still hasn't arrived!!, I have emailed twice as no reply,I am expecting a full refund
24/02/12
No comment left by this customer.
24/02/12
No comment left by this customer.
24/02/12
Collection was efficient and parcel was delivered on time. Nothing really more to say, very efficient thank you.
24/02/12
excellent service as always.
24/02/12
Actually,it was City Link that were satisfactory.You're system etc.was hugely efficient.They were a day late delivering.
24/02/12
No comment left by this customer.
24/02/12
Very fast delivery and very good customer service.
24/02/12
Excellent, Many thanks
24/02/12
as usual great service
24/02/12
booked for monday at 5.30 no collection , so i was told to wait till 5.45 no collection. next day told the driver came 4..00 , NO HE DIDNT
24/02/12
No comment left by this customer.
24/02/12
good fast cheap
24/02/12
No comment left by this customer.
24/02/12
No comment left by this customer.
24/02/12
I wish u did overnights. I wish 'no print' really was 'no print' - u caused me stress over that one.
24/02/12
No comment left by this customer.
24/02/12
GREAT
24/02/12
Parcel never got collected on booked in date. 1 day late in collection
24/02/12
No comment left by this customer.
24/02/12
Everything that you would expect
24/02/12
Please email the courier's reference for tracking and inform when goods are collected.
24/02/12
would be nice to have a text saying approx when item will be collected
24/02/12
pick up was good delivery and customer services good as i put the wrong no on parcel
24/02/12
No comment left by this customer.
24/02/12
No comment left by this customer.
24/02/12
No comment left by this customer.
24/02/12
No comment left by this customer.
24/02/12
spot on thanks
24/02/12
No comment left by this customer.
24/02/12
No comment left by this customer.
24/02/12
yeah very pleased all round will most definately use again
24/02/12
No comment left by this customer.
24/02/12
I will email you about this! shocking service!!
24/02/12
Easy to order a pick up/deliver. Items were picked up when stated & delivered quick 7 safely. Price good.
24/02/12
Easy to organise and service, collection and delivery, as specified. Great way to find the right parcel service
24/02/12
No comment left by this customer.
24/02/12
No comment left by this customer.
24/02/12
Nice and simple
24/02/12
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