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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
No comment left by this customer.
29/03/12
No comment left by this customer.
29/03/12
Fantastic service, came on time and delivered on time,
29/03/12
No comment left by this customer.
29/03/12
easy, helpful,straight forward
29/03/12
No comment left by this customer.
29/03/12
very reliable service will def use again thankyou
29/03/12
No comment left by this customer.
29/03/12
Good quick service
29/03/12
No comment left by this customer.
29/03/12
very good pm tracking no didnt work but parcel got there at good price very quick. thanks.
29/03/12
1 parcel again not delivered in the 24 time frame paid for
29/03/12
No, sorry, realy can't find anything negative to say, reasonable prices, great service, nothing damaged, collect and deliver on scedule!!5**
29/03/12
thanks
29/03/12
No comment left by this customer.
29/03/12
nicely efficient. borderline price.drop a little. I'm sure you would get more business then.
29/03/12
No comment left by this customer.
29/03/12
No comment left by this customer.
29/03/12
mega
29/03/12
Great service as always
29/03/12
Straightforward booking process and good tracking.
29/03/12
will use again , great service no problems at all thank you
29/03/12
No comment left by this customer.
29/03/12
Would be better if you could select a preference for collection at home or dropping it at the depot.
29/03/12
We are working on this option with some of our courier partners so maybe in the future we can offer this.
No comment left by this customer.
29/03/12
always pick up when arranged,
29/03/12
No comment left by this customer.
29/03/12
if i wish to deliver the parcel to the city link depo there is no provision to show you this when i am booking the parcel in.
29/03/12
We are working on this option with some of our courier partners so maybe in the future we can offer this.
No comment left by this customer.
29/03/12
Excellent service. Great value and highly recommended!
29/03/12
No comment left by this customer.
29/03/12
the service was verry good easy to arrange the the collection was collected the next day i will deffently use you next time
29/03/12
Great service, thanks.
29/03/12
Why didn't you email your customers about your ridiculous price hike of over 35% - You have killed the ebay side of my business CHEERS NOT!!
29/03/12
Our Response: Sorry but City Link have raised their costs for the first time in 3 years and we have had to do the same. This was not something we planned to do.
collections and deliveries on time thankyou
29/03/12
Parcel was deliberately misdelivered and a fee of €50 was levied to redeliver to the correct address
29/03/12
Very pleased with the service
29/03/12
No comment left by this customer.
29/03/12
No comment left by this customer.
29/03/12
parcel monkey driver kept in touch as the destination of the parcel was to a farm somewhere off the beaten track but arrived in time
29/03/12
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