We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 192,706 reviews.
easy to use and collection was spot on.
10/11/10
Easy to deal with.Easy to set up the delivery and collection.Good value for money.
10/11/10
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10/11/10
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10/11/10
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10/11/10
It'd be better if there were other options of how to pay & also an address checker so that you need to only type in the house no & postcode.
10/11/10
Very reliable and always on time.
10/11/10
No comment left by this customer.
10/11/10
A1 sevice
10/11/10
I did find it a bit difficult to book but once sorted all was ok, thank you Judy Maguire
10/11/10
Every collection is carried out promptly. Very good!
10/11/10
You missed the collection and the customer had to wait in for another day!!!!!! Not happy
10/11/10
IT WOULD BE NICE IF THE COURIERS YOU USE WOULD BE ANGELINA JOLIE LOOK-A-LIKES LOL! HAVE A NICE DAY WILL DEFINITELY USE AGAIN
10/11/10
Did not collect parcels for 2 days running, no reason as to why, very very poor service
10/11/10
Parcel collected on time and delivered on time. A smooth International delivery from start to finish! Couldn't be better!
10/11/10
No comment left by this customer.
10/11/10
1st time used to send a huge 50kg glass shelving unit, everything perfect with service and arrived safe! Cannot fault and I highly recomend
10/11/10
You did good, especially when my customer didn't give me all the info required for collection.
10/11/10
slight problems getting pdf version of label to client due to email link not accepting attachments but otherwise consistently good service
10/11/10
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10/11/10
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10/11/10
i was expecting a refund yesterday and i am still waiting. Very Poor customer sevice and no direct telephone number. Will not use in future
10/11/10
extending cut off point from 10:30 would be great
10/11/10
The Parcel was not collected on the scheduled day, driver came to pick it up one day later without any notice.
10/11/10
Parcel Monkey support OK, but Courier admitted failed collection without any apology.
10/11/10
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10/11/10
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10/11/10
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10/11/10
Good service guys!!
10/11/10
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10/11/10
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10/11/10
I don't need 140 characters to say that your sevice was second to none!!! Well done, I put you in my favorites list.
10/11/10
unbeatable,up untl now,in both quality of service and costing
10/11/10
nice pleasent driver always on time driver always accomadating to my requirements well done colin
10/11/10
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10/11/10
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10/11/10
