We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Absolutely brilliant service, I have just started my own business and couldn't have done it without your extremely reasonable prices.
20/04/12
great service from polite and helpful courier
20/04/12
After the fiasco of the last consignment, it was nice to see you back to your usual good standard.
20/04/12
Very happy with the way collection and delivery was handled. Thank You
20/04/12
Fantastic service & much cheaper than certain well known couriers I could mention - Will definately use you again - Thankyou
20/04/12
Cheap and pain free, great!
20/04/12
excellent service at the right price
20/04/12
Love the friendly service
20/04/12
would be useful to have an idea of collection time.
20/04/12
All good,pleasure to deal with.Thanks
20/04/12
Service was ok, collection time is between 8am - 6pm long time to wait about.
20/04/12
Our Response: We think so too but we have to offer what the couriers themselves can manage.
No comment left by this customer.
20/04/12
No comment left by this customer.
20/04/12
Excellent! Parcel was collected 3pm and delivered by 9.30 am next day.
20/04/12
fantastic service everytime ive used xxx
20/04/12
No comment left by this customer.
20/04/12
excellent
20/04/12
No comment left by this customer.
20/04/12
First class ! I shall certainly use parcelmonkey......very soon !!!
20/04/12
it took three days to collect parcel i shall not use you again
20/04/12
very good pick up and delivery service, excellent value, will use again
20/04/12
No comment left by this customer.
20/04/12
No comment left by this customer.
20/04/12
No comment left by this customer.
20/04/12
great service!
20/04/12
No comment left by this customer.
20/04/12
got there as promised ty
20/04/12
Very Good.
20/04/12
Very good service and fast. Thanx parcel monkey ;)
20/04/12
No comment left by this customer.
20/04/12
Driver who operates in post code SL9 0RW area is very kind,helpful,cooperative and punctual.Should be praised for his excellent commitment
20/04/12
We will pass your praise on to the carrier.
No comment left by this customer.
20/04/12
very dissapointed with the chap who picked up my parcels. first he complained that he only had 1 parcel on his list, when in fact there was8
20/04/12
Our Response: On behalf of the courier concerned sorry for the drivers attitude. You made a booking and he shouldn't complain about the number of parcels that booking contains. We will have a word with the courier concerned.
No comment left by this customer.
20/04/12
No comment left by this customer.
20/04/12
No comment left by this customer.
20/04/12
No complaints - excellent value for money service!
20/04/12
Another job well done
20/04/12
Easy to use, delivery and collection as described. Very happy and would use again and recommend
20/04/12
No comment left by this customer.
20/04/12
