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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,820 reviews.
excellent service ,will use again
26/02/12
g
26/02/12
No comment left by this customer.
26/02/12
Collection was a day later than stated but delivery was satisfactory.
26/02/12
No comment left by this customer.
26/02/12
A1
26/02/12
GOOD SERVICE. ALTHOUGH DELIVERY DRIVER WOULDN'T COME IN HOUSE AND PICK UP PARCEL, EVEN THOUGH MY FATHER HAD A BAD BACK AT THE TIME?
26/02/12
Would be helpful to have a time slot when the parcels maybe collected
26/02/12
Parcel taken on agreed day. Small problem with City Link but otherwise very good.
26/02/12
Great quick service, great price. Can't fault it.
26/02/12
No comment left by this customer.
26/02/12
No comment left by this customer.
26/02/12
The parcel was collected promptly by a polite driver and delivered within time scale and the tracking was updated regularly.
26/02/12
A great service - fast collection, fast delivery, good communication, best prices.
26/02/12
Brilliant
26/02/12
No comment left by this customer.
26/02/12
Should provide approximate collection time!
26/02/12
No one came or bothered phoning on the day of our booked service. We lost a full working day because of this. Now we are booked for wednesda
26/02/12
A more precise time for pick-up would be helpful
26/02/12
No comment left by this customer.
26/02/12
Not happy with option that forces to keep credit card details on file.
25/02/12
Very please with this service
25/02/12
No comment left by this customer.
25/02/12
First class service
25/02/12
Another Great Service, friendly staff, will continue to use...Keep up the Good Work and Great Service :O)
25/02/12
Very happy with transaction!! Fast delivery and good service. Thank you!!
25/02/12
Very nice service A++++++++
25/02/12
No comment left by this customer.
25/02/12
good service as per usual
25/02/12
Just had the usual good service :)
25/02/12
Collection was 2 days late,two failed attempts to deliver, apparently, no calling card left, then had to collect parcel from depot , POOR!!
25/02/12
No comment left by this customer.
25/02/12
Courier dropped item, ruining transaction.
25/02/12
THANKX FOR DELIVERING ITEM ON TIME
25/02/12
A contact number on your web site.
25/02/12
choice of companies to allow me to have sent both items with one courier.
25/02/12
No comment left by this customer.
25/02/12
most impressed by your service. half the cost of the Royal Mail, quick and easy. excellent website keeps me & customers iformed
25/02/12
Apparently everything arrive intact. Thanks.
25/02/12
No comment left by this customer.
25/02/12
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