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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,828 reviews.
I would be improved by giving the customer a period of time which a parcel would be picked up for example between 12noon and 2 this way day.
06/03/12
Very good service
06/03/12
Perfect / could do with am / pm collection but know its not always possible
06/03/12
Collection as promised and delivery next day too, bar some of Scotland.
06/03/12
Excellent service thanks
06/03/12
No comment left by this customer.
06/03/12
keep up the good work
06/03/12
Excellent
06/03/12
Excellent service at very good price.
06/03/12
Very good service - will definately use again !! ( i collect around 10 packages a week )
06/03/12
No comment left by this customer.
06/03/12
No comment left by this customer.
06/03/12
No comment left by this customer.
06/03/12
excellent responce,no fuss,great to use.
06/03/12
No comment left by this customer.
06/03/12
great service so far
06/03/12
No comment left by this customer.
06/03/12
It would be useful to have a smaller/shorter pickup timeframe (eg 0730-1730 is a long time to stay in at home for a 5-minute pickup!)
06/03/12
I always use Parcel Monkey for a fast, reliable, affordable service. Keep it up:-)
06/03/12
No comment left by this customer.
06/03/12
Parcel was collected and delivered within the timeframes given. Website easy to use. Would definitely recommend.
06/03/12
No comment left by this customer.
06/03/12
No comment left by this customer.
06/03/12
fast, flexible and no problems!! Thanks
06/03/12
Good Service. Good communication. Good price. Good City Link.
06/03/12
Quick transaction pleasant couriers Very satisfactory Thank You!
06/03/12
No comment left by this customer.
06/03/12
The only thing I could improve on is choosing, or you giving us the collection time window.
06/03/12
No comment left by this customer.
06/03/12
No comment left by this customer.
06/03/12
EXCELENT SERVICE WOULD RECCOMEND THIS SERVICE, EASY TO USE, RELIEABLE , CAN NOT FAULT AT ALL!!!
06/03/12
No comment left by this customer.
06/03/12
No comment left by this customer.
06/03/12
No comment left by this customer.
06/03/12
No comment left by this customer.
06/03/12
Great service as usual. Thanks
06/03/12
Easy and simple
06/03/12
No comment left by this customer.
06/03/12
I find your international postage very expensive. Recently, you quoted £199 to Tawain and most other couriers were quoting £70.
06/03/12
Easy and reliable service
06/03/12
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