We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
Very quick delivery
09/05/12
Not bad service but these new prices are far too high
09/05/12
Our Response: We are sorry but we still provide the best City Link prices despite their recent increase for the first time in 3 years.
fab service!!
09/05/12
This is the second time I've used your service and have been delighted with your efficiency on both occassions!
09/05/12
Thanks very much.
Happy sender & very happy receiver. What more can I say. Thank you.
09/05/12
No comment left by this customer.
09/05/12
We were very pleased with the price and service and will use you again
09/05/12
Parcel sent to wrong depot customer had to drive 100 miles to collect it cost me money not happy !!!!
09/05/12
Our Response: Why would he do that??
No comment left by this customer.
09/05/12
Good service, goods coolected and delivered on time. thank you!
09/05/12
Excellent service woulkd definitley recommend to all my friends.
09/05/12
Thank you and it's great news that you will be recommending us.
Easy to book, great value, picked up and dropped off on time and without damage, 10/10
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No critisicm at all - very good service as always.
09/05/12
I wasn't told the item had to be wrapped in cardboard until after I had paid. I e-mailed you but did not get a reply.
09/05/12
Just dandy!!!!
09/05/12
great service again
09/05/12
No comment left by this customer.
09/05/12
Fast & Smooth process.
09/05/12
You did everything it said on the tin. An efficient service
09/05/12
Easy, cheap and hassle free!
09/05/12
Excellent service. I wouldn't hesitate to use Parcel Monkey again.
09/05/12
no facility nor wish to look after delicate parcels.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
Job well done.
09/05/12
Parcelforce delivered item to my customer damaged, and i haven't received it back yet!!
09/05/12
reliable ,consistent service
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
You just did what you said you would do, so I will use you again!!
09/05/12
Smooth transaction. First time user
09/05/12
Thank you for making your first order with us.
Brilliant service, parcel arrived in Spain in no time at all
09/05/12
Excellent - what else can I say!
09/05/12
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