We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,769 reviews.
Very Good
25/05/12
No comment left by this customer.
25/05/12
No comment left by this customer.
25/05/12
A fantastic service as usual. Thank you to you all!!
25/05/12
No comment left by this customer.
25/05/12
Quick efficient delivery. Tracked parcel and was delivered as requested within a few days. Very happy again to use this service
25/05/12
No comment left by this customer.
25/05/12
You delivered exactly as promised.
25/05/12
No comment left by this customer.
25/05/12
No comment left by this customer.
25/05/12
You need to check out the services you offer. we used Courier who did not turn up after staying in all day. (with no phone call) .
25/05/12
Very good service, speedy delivery
25/05/12
Excellent service and value for money, will use when I next need to.. Many thanks
25/05/12
the address taken was wrong and collection did not happen. not sure if this was with you or courier but v unhelpful for me !
25/05/12
Once again - excellent service - thank you
25/05/12
great Stuff
25/05/12
Not as fast as usual - our package seemed to remain in the UK before being shipped - no explanation given
25/05/12
Our Response: I am pleased to inform you that your item was delivered in Japan today.
prompt and reasonable price
25/05/12
Parcel picked up on Friday 18th May for next-day service. Still not delivered. Today is 25th May.
25/05/12
Excellent no hassle system; item collected on time; fantastic value
25/05/12
Music to our ears!!
no improvement needed,cant see how you can get any better
25/05/12
I'm a 1st time user and I received an excellent service, fast delivery, I will be using ParcelMonkey from now on, thankyou.
25/05/12
Thank you for making your first order with us.
No comment left by this customer.
25/05/12
Arrived as promised to collect - very courteous driver
25/05/12
Guided though step by step, very easy to use, good communication, would defiantly use again.
25/05/12
Fantastic!!
No comment left by this customer.
25/05/12
No comment left by this customer.
25/05/12
time slot for home pickups would be helpful so your not waiting in all day as i had to. didnt get picked up till 5pm. thanks
24/05/12
We can only provide collection times that the couriers themselves can manage I'm afraid. At the moment this is "anytime"
Driver came to door smoking a cigarette - very unprofessional
24/05/12
Our Response: We agree and will pass on your comment to the courier company concerned.
No comment left by this customer.
24/05/12
No comment left by this customer.
24/05/12
The very heavy parcel was collected early and the customer received it the next day as promised.
24/05/12
Excellent Service
24/05/12
excellant service will use you again
24/05/12
great service as usual :) thanks
24/05/12
No comment left by this customer.
24/05/12
Would be good to know what time the parcel is being collected but otherwise good service
24/05/12
No comment left by this customer.
24/05/12
No comment left by this customer.
24/05/12
No comment left by this customer.
24/05/12
