We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,432 reviews.
Very Good will use it again
22/05/12
No comment left by this customer.
22/05/12
No comment left by this customer.
22/05/12
great service, time after time.
22/05/12
Excellent service. Will definitely use you again.
22/05/12
No comment left by this customer.
22/05/12
No comment left by this customer.
22/05/12
Overall service was fantastic. My only gripe is the 12hr pick up slot 8am-8pm, but thats down to the couriers. A 4-6hr slot would be ideal
22/05/12
We can only provide collection times that the couriers themselves can manage I'm afraid. At the moment this is "anytime"
No comment left by this customer.
22/05/12
Nothing more to add, I think you're service is excellent!!!
22/05/12
Brilliant and we are glad you are very happy.
Worked fine this time
22/05/12
as always a great service at a low price, many thanks.
22/05/12
Thank you.
I was impressed with the service however some tracking info eg email or text would be handy
22/05/12
This may be coming soon with some of our courier partners!!
No comment left by this customer.
22/05/12
collection didnt happen and we were none the wiser until the customer contacted us to say it hadnt been collected we are now having to wait
21/05/12
No comment left by this customer.
21/05/12
everythig great wish you could have narrowed down waiting time topick parcel up even if it was morning or afternoon thanks
21/05/12
We can only provide collection times that the couriers themselves can manage I'm afraid. At the moment this is "anytime"
EXCELLENT SERVICE
21/05/12
Awesome Cheers Guys!
21/05/12
fantastic service, great price and will be using again.
21/05/12
Fantastic!!
Yes Sirs, you can boogie.
21/05/12
i have used parcel monkey several times now and have only had a couple of hiccups. the rest has been very good thanks
21/05/12
An am or pm collection allocation would be great, some occasions I have waited in all day for a collection and they show up at 6.30pm!
21/05/12
No comment left by this customer.
21/05/12
No comment left by this customer.
21/05/12
great service
21/05/12
No comment left by this customer.
21/05/12
Very good, clicked wrong one!!
21/05/12
Our Response: No problem and thanks for the explanation.
Would love an approx time, even if it is a.m or p.m as this is the only downside to the service
21/05/12
We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
No comment left by this customer.
21/05/12
very surprised at the low prices and ease of use of website. will definitely use in future
21/05/12
Brilliant news and we are glad you are very happy.
No comment left by this customer.
21/05/12
Very good service - keep it up.
21/05/12
one of my parcel wasn't collected on time
21/05/12
great service hassle free
21/05/12
Good service thanks will use again
21/05/12
WITH THE PARCELFORCE MULTI DEAL YOU ARE BACK AT NUMBER ONE THANK YOU
21/05/12
Music to our ears!!
could not fail your service
21/05/12
No comment left by this customer.
21/05/12
No comment left by this customer.
21/05/12
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