We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,769 reviews.
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26/05/12
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26/05/12
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26/05/12
Very easy booking and price comparison. No hassle collection and tracking.
26/05/12
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26/05/12
Only issue was unable to select a pick up period this meant had to wait in all day otherwise very satisfied
26/05/12
Waited all day for collection no one came after 2 phone calls and an email parcel was finally collected after 5 pm next day. No oh
26/05/12
wOULD HAVE BEEN A LOT BETTER IF COULD HAVE HAD AN APPROXIMATE TIME FOR DELIVERY
26/05/12
Excellent!! You delivered the service that you advertised. Not always the case with your competitors!
26/05/12
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26/05/12
No comment left by this customer.
25/05/12
thanks for good service
25/05/12
Very straightforward and easy transaction. Very good service with pick up and delivery on time and competitive price. Thank you very much.
25/05/12
No comment left by this customer.
25/05/12
AGAIN AN OUTSTANDING SERVICE. THANKYOU PARCEL MONKEY
25/05/12
Thank you very much.
No comment left by this customer.
25/05/12
I found your service very smooth thanks
25/05/12
Collected on time and delivered OK - just what I wanted.
25/05/12
No comment left by this customer.
25/05/12
Great service thankyou
25/05/12
No comment left by this customer.
25/05/12
i am so pleased by your service. wonderful job. thank you
25/05/12
Use parcel monkey all the time, would recommend to anyone.
25/05/12
Fantastic and it's great news that you will be recommending us.
great service
25/05/12
On the day I arranged my parcel to be collected no one came in to collect it. Very dissappointing
25/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
Setting up ourselves as a customer was a bit long-winded, but otherwise a very good service and happy with the price.
25/05/12
excellent service thank you
25/05/12
very happy with service will be using again and passing your information on. many thanks
25/05/12
Fantastic and it's great news that you will be recommending us.
Good Job well done
25/05/12
Good Price, collected and delivered on time.
25/05/12
No comment left by this customer.
25/05/12
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25/05/12
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25/05/12
collected nice and early in the day and delivered on time. Good price excellent service.
25/05/12
city link man was a bit late, but understandable, so no probs. wld like to know exact pick up time 'ish' more btwn certain hours etc
25/05/12
excellent service good prices, no problems at all.
25/05/12
Picked up on time, delivered when expected; no damage; good price; easy to use; what more could we ask for! thank you
25/05/12
Pleased with the delivery to my customer & was quick but just disappointed I had to wait in so long for pick up but will use again thanks
25/05/12
No comment left by this customer.
25/05/12
No comment left by this customer.
25/05/12
