We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,730 reviews.
The collection driver is always cheerful and polite. A pleasure, thank you!
03/05/12
We always advise our customers to get to know their drivers if they make regular bookings as they can be very helpful and will try to work around your needs.
Quick, easy and delivery driver was very polite. I will definitely use you again and recommend you
03/05/12
Parcel Force Driver arrived to collect parcel on day as specified. He was also helpful and of pleasant demeanour.
03/05/12
I have always found you to be very good.
03/05/12
no further comments
03/05/12
your service OK but Parcellink didn't come to pick up the 1st item so not happy with them
03/05/12
No comment left by this customer.
03/05/12
Goods still not received. Courier Southampton dept is investigating
03/05/12
another excellent collection and delivery, thank you :)
03/05/12
Thank you very much.
Item did not arrive next day despite being sent on next day delivery
03/05/12
Our Response: The carrier concerned has a 96% + success rate but in your case we are sorry they did not deliver the next day.
A great service.... and no queing as they pick up right from your door...what more could a girl want :)
03/05/12
Brilliant news and we are glad you are very happy.
No comment left by this customer.
03/05/12
e received. Parcel delivered with 5 days thanks.
03/05/12
No comment left by this customer.
03/05/12
No comment left by this customer.
03/05/12
No comment left by this customer.
03/05/12
I was in but Courier courier came to door and posted blank leaflet through door without knocking therefore I had to take parcel to depot
03/05/12
simple and seamless. parcels arrived on time and intact. very pleased.
03/05/12
No comment left by this customer.
03/05/12
No comment left by this customer.
03/05/12
Very good service many thanks. Hart office Furniture Ltd
03/05/12
It was A good service. Had great problems resetting passwords even though doing as directed. VG prices. Shame no paypal option..
03/05/12
Excellent price and service
03/05/12
Perfect - thanks!
03/05/12
You really need to be able to let your drivers communicate with customers
03/05/12
Our Response: They are not our drivers but we will pass on your comment to the courier concerned thanks.
No comment left by this customer.
03/05/12
very easy to use the service, would be even better if you accepted Paypal for payment, and If
03/05/12
No comment left by this customer.
03/05/12
Excellent service - always on time and much cheaper than anywhere else
03/05/12
They did not show up on the day and I was not notified - it was urgent -went off the following day .
03/05/12
No comment left by this customer.
03/05/12
Excellent
03/05/12
Excellent service every time *****
03/05/12
fast colletion, best prices,trouble free, thank you
03/05/12
No comment left by this customer.
03/05/12
No comment left by this customer.
03/05/12
item was colected and delivered satisfactorily
03/05/12
THe courier done a you turn and drove away without even getting out of the Van and I had to ring for him to come back hour later!
03/05/12
Our Response: I am sorry but we can't control the actions of an individual driver.
Excellent system. It went like clockwork and have told all my friends about it
03/05/12
Great, and thanks for recommending us.
Fab service
03/05/12
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