We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,730 reviews.
Twice didn't deliver on time
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
Supposedly "missed" delivery pick up on the original day, when the house was occupied all day, driver either didn't turn up or didn't knock.
07/05/12
Thank you
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
i paid £34 to get a parcel to australia in 3-4 days its now been 6 days since the parcel was collected and its still not been delivered !!
07/05/12
Our Response: Your item shows it has been delivered.
Fast cheap service
07/05/12
No comment left by this customer.
07/05/12
Have cheaper prices x
07/05/12
Good service but did not appreciate the unannounced price hike for City Link next day - cost me money!
07/05/12
No comment left by this customer.
07/05/12
Courier didn't turn up for collection. No contact. Had to manually rebook. Useless service, once again
07/05/12
Parcel monkey is a godsend to our business -thank you.
07/05/12
Very good in the timing. very nice of the courier driver. Will highly recommended to all my friends. A++++++
07/05/12
No comment left by this customer.
07/05/12
its getting more expensive each time i use you. Nevertheless great service all round.
07/05/12
Excellent, I will use your services again and recommend you
07/05/12
No comment left by this customer.
07/05/12
When delivery the 1st time is 5.30pm and the driver is unable to deliver because address is closed, do not deliver at the same time again.
07/05/12
No comment left by this customer.
07/05/12
Parcel carrier DID NOT pick parcel up on day they were supposed to have done, and NO notification either, HAD to phone them!
07/05/12
No comment left by this customer.
07/05/12
Brilliant!
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
vg as norm. apart from the 3rd april which was delivered 18th april/ think it went on a round trip/ no other hiccups tho , good all round
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
ok cheers
07/05/12
due too a breakdown the collectionwas moade on the agrreed day. i was not contacted to rearrange the delivery :(
07/05/12
No comment left by this customer.
07/05/12
Good service, but prices have been hiked and are not not much cheaper than the Royal Mail.
07/05/12
Absolutely ****. You STILL haven't delivered the parcel! That's more than a week now!!!
07/05/12
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