We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,769 reviews.
Excellent service as always. City Link did a great job collecting and delivering in less than 24 hrs
23/05/12
No comment left by this customer.
23/05/12
package arrived as stated at a very reasonable price
23/05/12
First time I used parcel monkey and v pleased. Recommend you give clear info on your website re the courier's contact no so you can track.
23/05/12
Thank you for making your first order with us.
No comment left by this customer.
23/05/12
No comment left by this customer.
23/05/12
Great once again. Ta
23/05/12
well pleased and easy to use thank you
23/05/12
No comment left by this customer.
23/05/12
No comment left by this customer.
23/05/12
Delighted with driver and overall service.
23/05/12
Thank you efficient and reasonably priced
23/05/12
i now use all the time as great reliable service ,cheap and would highly recommend
23/05/12
Music to our ears!!
All good . Simple booking process and speedy delivery by nightfreight
23/05/12
Thanks and we will pass on your praise to Nightfreight.
Very efficient, speedy service at a good price. We'll use you again - many thanks
23/05/12
Brilliant news and we are glad you are very happy.
thank you as all ways spot on . no need to improve you have got it right in this day of age . rock on parcel monkey thank you again garry.
23/05/12
Cheers Garry.
No comment left by this customer.
23/05/12
very good reliable service
23/05/12
arrived 1 day late then stated time
23/05/12
No comment left by this customer.
23/05/12
No comment left by this customer.
23/05/12
Great this time around. Let's hope City Link keeps it up!
23/05/12
City Link enjoy a success rate of over 96% but it's always those odd few that get remembered. Fingers crossed though things continue to go well!!
No comment left by this customer.
23/05/12
Fantastic value for money!
23/05/12
Thanks very much.
Picked up & delivered exactly as offered, will definately use again, recommended to friends already. Thank you
23/05/12
Thank you and it's great news that you have been recommending us.
Very pleased. Cheers.
23/05/12
Top job,will always use you !
23/05/12
That's music to our ears!!
Fast efficient on line service easy to use too!
23/05/12
No comment left by this customer.
23/05/12
No comment left by this customer.
23/05/12
No comment left by this customer.
23/05/12
Did what it said on the tin !! Simples.
23/05/12
my parcel was booked out twice need to check i haven,t paid twice
23/05/12
Our Response: Please contact our support team who will look into this for you.
A good all round service which did what it says on the tin.
23/05/12
It would be very useful to have a rough approximation of when the parcel(s) would be collected e.g. a two or four hour window.
23/05/12
We can only provide collection times that the couriers themselves can manage I'm afraid. At the moment this is "anytime"
Very helpful call centre, friendly guys.
23/05/12
Really impressed - thank you - will definately use you again
23/05/12
Fantastic!!
No comment left by this customer.
23/05/12
No comment left by this customer.
23/05/12
The Irish Republic doesn't have postcodes. The only way I could proceed was to enter EIRE as a postcode ! Frustrating !
23/05/12
