We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,728 reviews.
No comment left by this customer.
01/05/12
you could ring on mobile when you are picking the parcel up thanks.
01/05/12
Very easy to use - emails with details were quick and everything was explained well. CityLink were also spot on. Thanks
01/05/12
Excellent service from start to finish, please keep it up and keep the prices as cheap as you can, A++++++++
01/05/12
superb as ever many thanks you little parcel monkey
01/05/12
No comment left by this customer.
01/05/12
No comment left by this customer.
01/05/12
top class will always use you thanks
01/05/12
SMOOTH BOOKING AND DELIVERY 24 HOURS LATER, THANKS.........
01/05/12
No comment left by this customer.
01/05/12
Great service. Highly recommended A+++
01/05/12
No comment left by this customer.
01/05/12
parcel should have been collected on wednesday but wasnt picked up till friday ill use a different parcel service next time dissapointed
01/05/12
City Link arranged special collection and collection was done at reasonable time so I didn't have to wait all day. Driver was pleasant.
01/05/12
Fantastic!!
Excellate
01/05/12
Brilliant
01/05/12
The Parcel Force special offer was good while it lasted. Back to City Link until the next one.
01/05/12
Very happy with the service!
01/05/12
Very simple service and I will use you again 1st class.
01/05/12
Perfect package
01/05/12
excellent trouble free service thanks
01/05/12
No comment left by this customer.
01/05/12
No comment left by this customer.
01/05/12
It's a great service. My only recommendation would be to see the total price including vat upfront.
01/05/12
No comment left by this customer.
01/05/12
heavy rain on collection, the driver was still very polite.
01/05/12
The drivers aim to please come rain or shine!!
My parcel was not picked up, I had a card saying I had missed the collection but was in all day - then no consigment number on card either!!
01/05/12
Well as it took 3 days to another courier and it still hasn't been delivered 4 days later very very poor and where is my parcel ?
01/05/12
Excellent. picked up and delivered on time as quoted thanks
01/05/12
No comment left by this customer.
01/05/12
can't fault you, it is an excellent service, everything ran smoothly, i wouldn't change a thing, many thanks.
01/05/12
No comment left by this customer.
01/05/12
Was easy and straight forward to arranging the courier service with you. Very good service, very user friendly.
01/05/12
No comment left by this customer.
01/05/12
Very Good Service As Always,Cant Beat The Prices To.Highly Recommend.
01/05/12
paid for next day delivery one parcel arrived next day the other didn't arrive for 48hrs, not what I paid for, the courrier was city link
01/05/12
answer your face book messages
01/05/12
Can't fault the service, and given the Royal Mail price increases, now better value than ever!
01/05/12
Awesome service as usual from city link.Delivered 300 miles away door to door in less than 20 hrs.Why has the blog not been updated recently
01/05/12
No comment left by this customer.
01/05/12
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