We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,769 reviews.
well done, colect and delivered in good time no porblem. Thanks
21/05/12
10/10 thankyou
21/05/12
Great as usual
21/05/12
Was not collected on correct day,then didnt follow drivers instructions,final picked up on3rd phone call.NOT ACCEPTABLE
21/05/12
Another trouble free transaction! Thanks :-)
21/05/12
Very efficient and convenient service for your customer.
21/05/12
The driver delivering the parcel to me sadi he was sent to the "Pick up address" !
21/05/12
Our Response: Can't understand why he would say that as the instructions are very clear.
great as normal
21/05/12
picked up on time no hassle. thanks i prefer parcel force label option as well
21/05/12
Could of done with a set time for collection although was very happy with service and will use again
21/05/12
No comment left by this customer.
21/05/12
Good thanks
21/05/12
Great value - collected and delivered on time.
21/05/12
Very easy to use & convenient, shame no collection time am-pm given
21/05/12
Was required to pay insurance for full value even though item was non-compensation. Could not opt out of storing credit card data.
21/05/12
Problem lies with Yodel. 2 days to collect then another 5 to deliver.
21/05/12
Our Response: We don't work with Yodel!!
No comment left by this customer.
21/05/12
I used City Express but they were not helpful and didnot collect until 18.00.
21/05/12
my first time using you and i was very impressed, driver was lovely when collecting, service was affordable and fast will recommend you
21/05/12
Thank you for making your first order with us and it's great news you will be recommending us in the future..
First time customer. Very easy to use, informative system, prompt collection and drop off. 10/10! Will 100% use again! Thank you
21/05/12
tracking info was excellent. Package was picked up on time
21/05/12
Easy to use, very reliable service - made sending package to France a piece of cake!
21/05/12
No comment left by this customer.
21/05/12
No comment left by this customer.
21/05/12
No comment left by this customer.
21/05/12
Never had a problem, your staff are very helpful and friendly, only thing could u improve is time slots which would be great! A+++++++++
21/05/12
tops as usual top service
21/05/12
No comment left by this customer.
21/05/12
No comment left by this customer.
21/05/12
No comment left by this customer.
21/05/12
No comment left by this customer.
21/05/12
Used you for the first time, was very impressed with the service and will use again if I need another courier. Thanks.
21/05/12
Thank you for making your first order with us.
No comment left by this customer.
21/05/12
Great service as usual. Quick & efficient. Would recommend to friends & colleagues.
21/05/12
Paid for next day guaranteed twice, and it was 2 days before received. Not good experience in my opinion!
21/05/12
Our Response: On behalf of the courier concerned please accept our apologies and you will be refunded for this guaranteed service.
What a fantastic, fast, reliable, efficient cost effective service! Highly recommended to all my friends and family!
21/05/12
very good service. on time and friendly driver. thank you
21/05/12
Very good service, thanks, I will be using you again.,Cyril
21/05/12
Excellent service. Insurance option for damaged goods to include china would be great, I would not mind paying extra for this service
21/05/12
No comment left by this customer.
21/05/12
