We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
Good service thank you
04/05/12
No comment left by this customer.
04/05/12
Very pleased with service, thank you.
04/05/12
No comment left by this customer.
04/05/12
Excellent service, cheap and efficient.
04/05/12
No comment left by this customer.
04/05/12
good and quick service!! I would definitely use it again.
04/05/12
Very quick and convenient to use fast collection and delivery
04/05/12
No comment left by this customer.
04/05/12
No comment left by this customer.
04/05/12
Amazing fast service as always from Parcel Monkey! Well done. Quick and easy service which is great when you are busy like me!!
04/05/12
Don't change a thing as the service is spot-on the way it is. In saying that you could take PayPal as payment.
04/05/12
PayPal is a very expensive and under their rules you can't pass these charges on to customers that wish to use this service. We know some resellers do charge for this service but it's not allowed so we can't offer it.
Perfect system, will definately recommend
04/05/12
Thank you and it's great news that you will be recommending us.
great service!
04/05/12
my parcel has never been delivered now a week later and no one seems to care !!
04/05/12
Our Response: Please contact our support team who will look into this problem for you.
great - as always
04/05/12
Fantastic service and price! Good job all round. Really pleased and would definately recommend you!
04/05/12
No comment left by this customer.
04/05/12
The process of ordering was fine. However, after waiting all day parcel was not collected until 5:15 and the driver was quite dismissive.
04/05/12
Our Response: We do state that the courier may arrive past 5pm.
Althought we booked the collection through but had nightmare with pick-up. Cost me money,also refund buyer postage. not happy
04/05/12
No comment left by this customer.
04/05/12
No problems - good service
04/05/12
Great service, economical and easy to use
04/05/12
Excellent service only found you because Parceltogo let me down twice
04/05/12
No comment left by this customer.
04/05/12
A SMALLER PICK UP WINDOW WOULD BE GREAT. A.M. or P.M.
04/05/12
No comment left by this customer.
04/05/12
collected on time and very good service
04/05/12
a time slot would be good, i waited in all day and the parcel was collected about 4pm, could of done something if i had known
04/05/12
No comment left by this customer.
04/05/12
No comment left by this customer.
04/05/12
Excellent service. Really satisfied!!
04/05/12
ON THE SERVICE FOR THIS PARCEL HAVE TO SAY POOR BEING THE PARCEL WAS SENT TO THE WRONG PERSON TOOK A WHILE TO SORT BUT GOT THERE IN THE END
04/05/12
GREAT AGAIN FROM YOU FROM ME AND THE PERSON I SENT PARCEL TO THANK YOU NIGEL
04/05/12
No comment left by this customer.
04/05/12
Great service once again, thanks
04/05/12
No comment left by this customer.
04/05/12
No comment left by this customer.
04/05/12
No comment left by this customer.
04/05/12
No comment left by this customer.
04/05/12
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