We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,515 reviews.
Very good service would not hesitate to use again
08/05/12
Volume Discount Would be Great
08/05/12
ok was told the box was a bit squiggy when it arrived but all ok inside
08/05/12
That's great and the damp box must be down to all the rain we keep having!!
nightfreight picked up on time and delivered satisfactorilywhich is good because they get some awful stick on the web forums
08/05/12
They do but we think they give a very good service most of the time. We will pass your praise on to them.
Good price and excellent service
08/05/12
No comment left by this customer.
08/05/12
No comment left by this customer.
08/05/12
great service every time
08/05/12
No problems will be using again real soon
08/05/12
Fantastic!!
very reliable service
08/05/12
Excellent ! Speedy delivery at an excellent price.
08/05/12
No comment left by this customer.
08/05/12
excellent service
08/05/12
Easy and efficient. Would have been nice to have a clearer idea of courier collections timing, so not have to wait in all day potentially.
08/05/12
We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
No comment left by this customer.
08/05/12
excellent service good value
08/05/12
No comment left by this customer.
08/05/12
Fantastic service, easy to arrange.
08/05/12
Your website quoted 1-2 days, parcel was booked in on 1st May and delivered on the 5th May, hardly 1-2 days and wrong information.
08/05/12
Our Response: All information supplied in relation to International transit times are based on the couriers guidelines.
Arrive on time as promised
08/05/12
excellent price and excellent service. can't ask for more. thank you
08/05/12
No comment left by this customer.
08/05/12
No comment left by this customer.
08/05/12
No comment left by this customer.
08/05/12
Very good service great value for money A*****
08/05/12
No comment left by this customer.
08/05/12
Allow am or pm collections and deliveries
08/05/12
We would love to offer timed collections but have to provide what the couriers say they can manage. Timed deliveries are available now!!
staisfactory thanks
08/05/12
Hassle free delivery, Many Thanks
08/05/12
Excellent service
08/05/12
Excellent service. Estimated time of collection would be a helpful addition to the tracking tool or having an am or pm choice perhaps.
08/05/12
We agree with you but we can only offer what the couriers say they can manage at the moment and that's an "any time" collection window.
Collected on time, delivered to France 3 days later. Brilliant!
08/05/12
No comment left by this customer.
08/05/12
Very fast collection and delivery service. Keep up the excellent work.
08/05/12
although phone number supplied no call was made to advise of pickup time, when parcel was picked up it was delivered a day late
08/05/12
No comment left by this customer.
08/05/12
Very poor customer service in fact one of the worst I've come accross
08/05/12
The parcels arrived in good condition and on time
08/05/12
No comment left by this customer.
08/05/12
The service was great, I have used PM many times and would recommend to my friends as well.
08/05/12
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