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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,916 reviews.
No comment left by this customer.
28/03/12
Perfect Service. Will only use Parcelmonkey from now on!
27/03/12
Delivered as promised well done like previos orders
27/03/12
never been disappointed yet, the only way you could improve your service is to give a more accurate pick up time so i dont have to stay in!
27/03/12
Fantastic service once again. Parcel monkey. No 1 choice each and every time.
27/03/12
No comment left by this customer.
27/03/12
No comment left by this customer.
27/03/12
mint service but a little expensive now looking to use cheaper courier
27/03/12
The recent increase is due to City Link raising their prices for the first time in 3 years.
It could be improved it you were able to give a am or pm time slot
27/03/12
Sadly your prices have increased so dramatically that you are no longer commercially viable to use
27/03/12
That's a shame but the rise in costs are down to City Link raising their fee's for the first time in 3 years.
I paid for next day delivery and was disappointed to find u dont deliver on saturdays
27/03/12
Our Response: We do deliver on Saturdays but as with all courier firms that is a more expensive service as it's not a working week day
No comment left by this customer.
27/03/12
I think I had a very good service. Nothing else. Top notch.
27/03/12
all the business has now gone to apc. the price hike was horrendous given that Courier have only increased by 5%
27/03/12
Our Response: The courier increased prices to account holders by 5% but to re sellers it was much much higher as can be seen on other re seller sites.
really great service as expected ,always pleasant to use this firm ,
27/03/12
No comment left by this customer.
27/03/12
No comment left by this customer.
27/03/12
No comment left by this customer.
27/03/12
No comment left by this customer.
27/03/12
No comment left by this customer.
27/03/12
No comment left by this customer.
27/03/12
It would be handy to know a rough time slot for parcel collection, all very good apart from that
27/03/12
Just as soon as the couriers can do this then we will provide it for our customers.
Was very happy with the service, although the people who came to pick up the parcel were quite off putting.
27/03/12
The parcel was collected and delivered on time
27/03/12
great thanks
27/03/12
No comment left by this customer.
27/03/12
excellent, keep it up :o)
27/03/12
Collected and delivered on time, no problems.
27/03/12
Fast efisant price good recommended
27/03/12
Useless - I'll be putting a complaint in writing about the Courier driver. The items I sent out still haven't been delivered
27/03/12
Superb
27/03/12
very good, can't think of any improvements
27/03/12
No comment left by this customer.
27/03/12
No comment left by this customer.
27/03/12
no monkey business here
27/03/12
No comment left by this customer.
27/03/12
Drivers should give their name not just a scibbled autgraph
27/03/12
No comment left by this customer.
27/03/12
fabulous service as always. Well done, much appreciated. I miss the mailbag cheaper rate though.
27/03/12
We do too and we are very sorry that City Link have raised their costs recently.
Great service, can't say anymore. thanks
27/03/12
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