We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,769 reviews.
No comment left by this customer.
29/05/12
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29/05/12
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29/05/12
item did not arrive next day as I paid for, but not a problem.
29/05/12
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29/05/12
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29/05/12
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29/05/12
good service
29/05/12
Good collection service and quick delivery to destination thank you.
29/05/12
Great service - thank you!
29/05/12
Item received quickly however IT WAS BROKEN IN TRANSIT Driver was Courier and wife said looked guilty and couldn`t get away quick enough.
29/05/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Simple and clear web site, keen price and parcel collected and delivered to time.
29/05/12
quick and on time collection and delivery
29/05/12
No comment left by this customer.
29/05/12
Excellent Service as usual :o)
29/05/12
Always find the best prices and always reliable service
29/05/12
Fantastic news!!
Great service
29/05/12
A Quality reasonable priced courier service which collected and delivered at the times i requested will use again thanks.
29/05/12
Great to read you will be using us again. Thank's very much.
very good service the drive was realy helpfull.
29/05/12
Our Response: So it should have been 5 stars then........lol
No comment left by this customer.
29/05/12
great price and speed thanks a lot!!
29/05/12
excellent service as usual
29/05/12
yes great service once again. Thankyou. Tom
29/05/12
No problem and thank you Tom.
i have always had parcels collected and delivered by city link which you can track i could not track with nightfreight but still good servic
29/05/12
Our Response: Nightfreight detailed tracking will be coming later in the year as will some other improvements too.
Unexpectedly easy. Quick, hassle free and economical. Who could ask for more?
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
Collected and delivered on time - no issues at all
29/05/12
perfect once again thanks
29/05/12
couldn't ask for more
29/05/12
This was such a disaster i ended up getting in my car and collecting myself. 3 times rebooked to collect and not collected, dissapointment
29/05/12
Our Response: On behalf of the courier concerned we are very sorry for the problems you faced.
I was very happy with service. Citylink were prompt to collect item and deliver both times in the morning. Easy site to use
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
Collection driver was pleasant and parcel was delivered on time
29/05/12
Sent an email asking for a new delivery address and when I replied I wasn't responded to. Wanted a quick reply to say it had been received.
29/05/12
rapid service and my delicate glass items made it to their destination with no damage. thank you
29/05/12
No problem but glass is not covered by us should it be damaged in transit.
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
Item lost in the post
29/05/12
Our Response: Sorry to read your item has gone missing in transit. Rest assured we will do all we can to help the courier locate it and if not compensate you for the loss.
