We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,730 reviews.
Used numerous times now with no problems, well done.
04/05/12
That's great, thanks very much.
i had three very large parcels to deliver. All other couriers could not help or were way to expensive. Parcel Monkey came to the rescue.
04/05/12
Fantastic and we will pass on your review to Nightfreight.
No comment left by this customer.
04/05/12
cheaper insurance
04/05/12
No comment left by this customer.
04/05/12
No comment left by this customer.
04/05/12
No comment left by this customer.
03/05/12
All good!
03/05/12
Brilliant service yet again
03/05/12
excellent service once again.well done.
03/05/12
No comment left by this customer.
03/05/12
Parcel was collected early on the correct day and was delivered on the expected day of delivery. Excellent service and value.
03/05/12
No comment left by this customer.
03/05/12
No comment left by this customer.
03/05/12
No comment left by this customer.
03/05/12
Absolutely on time, no problems & by far the cheapest, I will be using parcel monkey again ...... Thanks
03/05/12
Fantastic!!
Driver who picked up parcel very helpful. Would be nice to have morning/ afternoon slot for pickup though, to save waiting in all day.
03/05/12
Our Response: We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
No comment left by this customer.
03/05/12
Excellent service, very impressed. Will use again.
03/05/12
I have recently sent numerous parcels from different addresses without a single hic up, not the cheapest but straight forward and reliable!!
03/05/12
Overall, good service.
03/05/12
No comment left by this customer.
03/05/12
No comment left by this customer.
03/05/12
Everything as expected. Easy to book, collection and delivery both carried out efficiently.
03/05/12
No comment left by this customer.
03/05/12
No comment left by this customer.
03/05/12
Price & service excellent, thanks
03/05/12
No comment left by this customer.
03/05/12
Many many thanks once again for an oustanding servivce. In particular I would like to commend your drivers enthusiasm & professionalism.
03/05/12
They are not our drivers but we will pass on your comment to the courier concerned thanks.
Great service. Many Thanks x
03/05/12
Great service, thanks!
03/05/12
excellent service 5************
03/05/12
collection did not happen. I had to drive a round trip of 17 miles! not happy as what am i paying for? B. Resek
03/05/12
No comment left by this customer.
03/05/12
Service is getting better. Faster confirmation time from the courier.
03/05/12
No comment left by this customer.
03/05/12
thanks collected when said and delivered on time
03/05/12
I'm still waiting for them to deliver the item - supposedly left 3 cards, but didn't, then tried to return to me - no phone calls - muppets
03/05/12
no worries
03/05/12
No comment left by this customer.
03/05/12
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