We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,432 reviews.
Collected on time and delivered OK - just what I wanted.
25/05/12
No comment left by this customer.
25/05/12
Great service thankyou
25/05/12
No comment left by this customer.
25/05/12
i am so pleased by your service. wonderful job. thank you
25/05/12
Use parcel monkey all the time, would recommend to anyone.
25/05/12
Fantastic and it's great news that you will be recommending us.
great service
25/05/12
On the day I arranged my parcel to be collected no one came in to collect it. Very dissappointing
25/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
Setting up ourselves as a customer was a bit long-winded, but otherwise a very good service and happy with the price.
25/05/12
excellent service thank you
25/05/12
very happy with service will be using again and passing your information on. many thanks
25/05/12
Fantastic and it's great news that you will be recommending us.
Good Job well done
25/05/12
Good Price, collected and delivered on time.
25/05/12
No comment left by this customer.
25/05/12
No comment left by this customer.
25/05/12
No comment left by this customer.
25/05/12
collected nice and early in the day and delivered on time. Good price excellent service.
25/05/12
city link man was a bit late, but understandable, so no probs. wld like to know exact pick up time 'ish' more btwn certain hours etc
25/05/12
excellent service good prices, no problems at all.
25/05/12
Picked up on time, delivered when expected; no damage; good price; easy to use; what more could we ask for! thank you
25/05/12
Pleased with the delivery to my customer & was quick but just disappointed I had to wait in so long for pick up but will use again thanks
25/05/12
No comment left by this customer.
25/05/12
No comment left by this customer.
25/05/12
Very Good
25/05/12
No comment left by this customer.
25/05/12
No comment left by this customer.
25/05/12
A fantastic service as usual. Thank you to you all!!
25/05/12
No comment left by this customer.
25/05/12
Quick efficient delivery. Tracked parcel and was delivered as requested within a few days. Very happy again to use this service
25/05/12
No comment left by this customer.
25/05/12
You delivered exactly as promised.
25/05/12
No comment left by this customer.
25/05/12
No comment left by this customer.
25/05/12
You need to check out the services you offer. we used Courier who did not turn up after staying in all day. (with no phone call) .
25/05/12
Very good service, speedy delivery
25/05/12
Excellent service and value for money, will use when I next need to.. Many thanks
25/05/12
the address taken was wrong and collection did not happen. not sure if this was with you or courier but v unhelpful for me !
25/05/12
Once again - excellent service - thank you
25/05/12
great Stuff
25/05/12
Not as fast as usual - our package seemed to remain in the UK before being shipped - no explanation given
25/05/12
Our Response: I am pleased to inform you that your item was delivered in Japan today.
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