We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,769 reviews.
After booking I had to call 3 time to Courier for them to another courier, will never use again!
29/05/12
first class could not have been better and great price
29/05/12
No comment left by this customer.
29/05/12
No telephone line when I had a problem and I sent abouot 5 emails and didn't get a response. Will go straight to Courier next time.
29/05/12
Our Response: Sorry and we are looking into your claim.
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
I'm impressed!
29/05/12
Brilliant!!
super service
29/05/12
RELIABLE SERVICE EVERY TIME, EXCELLENT HIGHLY RECOMMENDED
29/05/12
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
I thought this was the worst service I have ever encountered in the delivery sector...i am still awaiting an apology for the poor servcie!!!
29/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the late collection. We will look into why there was such a delay in the collection of your item but once again sorry.
No comment left by this customer.
29/05/12
yes, this was great - easy to set up and very cheap. Courier was very freindy. Would definately use it again! A******
29/05/12
Fantastic news!!
No comment left by this customer.
29/05/12
Nothing really comes to mind apart from, whilst not easy for you to do, a little more time specific on collection & delivery would be good.
29/05/12
No comment left by this customer.
29/05/12
Please the parcel made it to its destination, but it didnt arrive by 12 noon the next day, i think it appeared in the evening.
29/05/12
Our Response: The item was signed for at 08:26 by "Metcalfe"
Brilliant, not too badly priced and quick.
29/05/12
No comment left by this customer.
29/05/12
Courier parcel paid for on Monday for a Tuesday collection, this did not happen.
29/05/12
Don't over complicate things
29/05/12
No comment left by this customer.
29/05/12
6* service as usual with city link.Keep up the good work!
29/05/12
No comment left by this customer.
29/05/12
My first experience with Parcel Monkey and will certainly use it again. Many thanks.
29/05/12
Thank's very much for making your first booking with us.
No comment left by this customer.
29/05/12
excellent thanks!
29/05/12
you did good on the price but average on delivery time
29/05/12
No comment left by this customer.
29/05/12
Everything went according to plan - Thank you
29/05/12
No comment left by this customer.
29/05/12
All hassle free - as usual. Many thanks.
29/05/12
I have no information about whether this was delivered or not :(
29/05/12
Our Response: If you check the tracking of your item you will see that it was safely delivered and signed for by "Mason" at 10:37 on May 23rd.
Easy to use, excellent service in every aspect.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
Excellent service as always.
29/05/12
