We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,732 reviews.
No comment left by this customer.
08/05/12
1st time user 100% happy will defo use service again x
08/05/12
Everything went smoothly. ParcelForce seem much better than CityLink...
08/05/12
Fantastic, collected on time and delivered without any problems. Definitely hope to use again :-)
08/05/12
No comment left by this customer.
08/05/12
Could not be better
08/05/12
prompt collection and delivery
08/05/12
No comment left by this customer.
08/05/12
No comment left by this customer.
08/05/12
I was very impressed with your service.The parcel was collected early the following day & delivered early the next working day.Many thanks
08/05/12
No comment left by this customer.
08/05/12
very easy to arrange, competitive pricing and no fuss, very pleased!
08/05/12
Excellent Service - Quick - and Excellent value for money
08/05/12
as a business, we'd like a more precise ETA for the collection of parcels as we like to close at 5pm and be gone by 5.30.
08/05/12
No comment left by this customer.
08/05/12
never used before but would give it another try. Parcel collected when stated, but delay in getting to customer.
08/05/12
No comment left by this customer.
08/05/12
No comment left by this customer.
08/05/12
All on time and so cheap! Thank a lot!
08/05/12
No problem and thank you very much for booking with us.
No comment left by this customer.
08/05/12
I think you need to have more control over the couriers. CityLink didn't collect my package on the date and have no-one to answer to.
08/05/12
Always efficient and friendly, great service.
08/05/12
No comment left by this customer.
08/05/12
The parcel was collected on time.
08/05/12
No comment left by this customer.
08/05/12
Hi, the collection was two days late
08/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the late collection.
No comment left by this customer.
08/05/12
No comment left by this customer.
08/05/12
Awesome service and brilliant price, will use it again any time!! THANK YOU!
08/05/12
no problem with you at all thanks
08/05/12
Excellent service and competitive prices.
08/05/12
You have not yet picked up my parcel. Meanwhile you have been paid for it.
08/05/12
Get time windows for collections
08/05/12
We can only provide collection times that the couriers themselves can manage I'm afraid. At the moment this is "anytime"
very Good
08/05/12
Excellent service. Will certainly use Parcelmonkey again. Many thanks.
08/05/12
Top top top and..... Top!!!!
08/05/12
all succesful thanks
08/05/12
Excellent. 3rd time using their service and every time has been great. Will definitely be using again in the future.
08/05/12
Couldn't fault the service! Already recommended to friends!
07/05/12
No comment left by this customer.
07/05/12
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