We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,729 reviews.
Fantastic service can't fault value for money :-)
02/05/12
No comment left by this customer.
02/05/12
No comment left by this customer.
02/05/12
No comment left by this customer.
02/05/12
Extremely easy service to use and everything went without hitch. Hard to see how it could be improved.
02/05/12
No comment left by this customer.
02/05/12
your local courier roger from city link what a wonderfull helpfull man thanks loads
02/05/12
We always advise our customers to get to know their drivers if they make regular bookings as they can be very helpful and will try to work around your needs.
Great! Arrived early which was brilliant!
02/05/12
would use agian very good, no problems
02/05/12
Thank you.
No comment left by this customer.
02/05/12
Thanks
02/05/12
You are doing a great job, used twice and on both occasions very satisfied - thank you
02/05/12
That's great and thanks for making your first bookings with us.
Excellent service at a great price, as usual!
02/05/12
No comment left by this customer.
02/05/12
fast response no delays and very polite when picking up parcel so deffinetly use again *****
02/05/12
This transaction was excellent. However, service not so good on another; need to improve communication from driver to depot to you and to me
02/05/12
Courier failed to collect one of the parcels on the date quoted Had to drive 75 miles to meet customer in person to get parcel there on time
02/05/12
No comment left by this customer.
02/05/12
No comment left by this customer.
02/05/12
Site was easy to use. Paperwork very straightforward. Collection and delivery made as promised.
02/05/12
good
02/05/12
No comment left by this customer.
02/05/12
No comment left by this customer.
02/05/12
came to wrong part of building and left on 26 april, rebooked it twice and still awaiting collection.spoke to depot who promised to p/u 2da
02/05/12
BEST PRICES COLLECTED ON TIME ALTHOUGH NOT DELIVERED THE NEXT DAY
02/05/12
No comment left by this customer.
02/05/12
No comment left by this customer.
02/05/12
You missed the original collection day. And rescheduled it for another day
02/05/12
Service was great only negative is you don't get a specific collection time do had to wait in all day as they didn't come until 3pm
02/05/12
We can only provide collection times that the couriers themselves can manage I'm afraid. At the moment this is "anytime"
It would be good, if upon placing the order you were given a specific time for collection (ie. morning / afternoon). Good service though.
02/05/12
Excellent service and pricing!
02/05/12
A good service.
02/05/12
Fast Booking. Reliable Regular Collections. Using A Bit Less Now For Under 10kg And More Than 1 Parcel To Same Address Due To Price.
02/05/12
We understand that but City Link have made price changes recently which have caused us to do the same. Watch this space though as we are always looking at improving our services!
No comment left by this customer.
02/05/12
Excellent
02/05/12
I am still waiting for my parcel to be delivered
02/05/12
No comment left by this customer.
02/05/12
Excellent service, very friendly and competent delivery driver, can't fault this service at all A++++++++++
02/05/12
Great thanks perfect x
02/05/12
No comment left by this customer.
02/05/12
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