We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,732 reviews.
EXCELLENT SERVICE,FASY DELIVERY
07/05/12
You Failed to collect on 2 occasions and did not bother to contact me at all.My compensation was not Compensation , Just a refund???
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
Very Good
07/05/12
Good , quick efficient service
07/05/12
collected on time and delivered with out any damage , what more could i ask for
07/05/12
I've just recently found this service and the results are excellent. I already have another item in transit with more to come.
07/05/12
Great comms, really efficient service. Delighted!
07/05/12
No comment left by this customer.
07/05/12
Service worked very well, only slight issue was first use of the web site for payment, when the site 'froze' & I had to start again.
07/05/12
Collected and delivered as advertised - recommended
07/05/12
No comment left by this customer.
07/05/12
Sorry that your prices have gone up. The price quoted for N Ireland was mental! but over all your sevice is Good. Many Thanks!
07/05/12
very good service and best price by far that I could find. well done !!!
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
There was no attempt to pick up parcel on arranged day. The second time it has happened in the two occasions we have used your service.
07/05/12
All went well. Please pass thanks on to City Link driver from Preston depot who accepted well-wrapped chair although it was not boxed.
07/05/12
Thank you and we will pass on your thanks to City Link so they can inform their driver.
No comment left by this customer.
07/05/12
I paided for next day and waited in all day and no one turned up and I had to rearrange the collection
07/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the failed collection.
No comment left by this customer.
07/05/12
my parcel has never been picked up for shipment
07/05/12
No comment left by this customer.
07/05/12
x
07/05/12
No comment left by this customer.
06/05/12
No comment left by this customer.
06/05/12
Professional, excellent service and communication.
06/05/12
getting a bit too expensive now...
06/05/12
Our Response: In what area please for a "Next day" service?
perfect service
06/05/12
great fast promt cheap reliable service thankyou
06/05/12
Another supplier failed to show up and then tried to accuse me of not having the parcel there. Your service was great. Easy to use. Thanks
06/05/12
Thank you very much.
very happy with your services . thanks you
06/05/12
Went smoothly
06/05/12
The parcel arrived in a poor state but it was delivered two days after it was picked up.
06/05/12
Sorry your item was damaged in transit. Please contact our support team who will help you start a claim.
Happy with service, no complaints, keep up the good work.
06/05/12
excellent
06/05/12
No comment left by this customer.
06/05/12
No comment left by this customer.
06/05/12
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