We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,730 reviews.
very pleased with service from parcel monkey, will use them again
05/05/12
2 Packages meant to be picked up on Tues did not go until Fri. I've paid for overnight delivery that will take a week, Horrendous service.
05/05/12
No problems at all . 1st rate service . Parcel Monkey ticks all the boxs.
05/05/12
No comment left by this customer.
05/05/12
No comment left by this customer.
05/05/12
I have no complaints. Booked easily, collected, delivered on time in good condition, first class, thank you
05/05/12
The parcel wasn't collected onthe day allocated and there was no call to inform the person waiting in all day of that nor of when it would b
05/05/12
Just fine.
05/05/12
Cannot fault the service at all. However, please remove mandatory areas on the booking form re phone numbers.
05/05/12
No comment left by this customer.
05/05/12
easy to get a great value price, admin is all done throught the site. Like it!
05/05/12
Thanks and we try to make the website as easy as possible for our customers.
Very impressed with the overall service. Good system, comms and paperwork!
05/05/12
The parcel was not picked up on the 20th April and I received no notification about this
05/05/12
You didn't turn up on the day that was arranged with the excuse that the lorry was overloaded! Not good!
05/05/12
No comment left by this customer.
05/05/12
Parcel collected nect day, by City Link, as planned and delivered to London day after as scheduled if a bit battered
05/05/12
No comment left by this customer.
05/05/12
Excellent service - everything happened as stated.
05/05/12
No comment left by this customer.
05/05/12
No comment left by this customer.
05/05/12
Reliable, friendly service as usual
05/05/12
Thank you.
No comment left by this customer.
05/05/12
No comment left by this customer.
05/05/12
great service yet again
05/05/12
appauling service, huge hole punched in sealed box, part contents missing stolen, agent said driver made hole to carry. Box had carry handle
05/05/12
Our Response: Sorry to read that your item was damaged in transit. Please contact our support team who will help you make a claim.
No comment left by this customer.
05/05/12
No comment left by this customer.
05/05/12
No comment left by this customer.
05/05/12
No comment left by this customer.
04/05/12
no hassle or fuss exactly what Im after *****
04/05/12
Fantastic!!
Excellent service. Great value for money
04/05/12
Nice and easy to use and cheap as well very good service thank you.
04/05/12
Thank you very much.
Good service thank you
04/05/12
No comment left by this customer.
04/05/12
Very pleased with service, thank you.
04/05/12
No comment left by this customer.
04/05/12
Excellent service, cheap and efficient.
04/05/12
No comment left by this customer.
04/05/12
good and quick service!! I would definitely use it again.
04/05/12
Very quick and convenient to use fast collection and delivery
04/05/12
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