We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,515 reviews.
Really cheap and really easy to use
09/05/12
Courier could not Pick up on Thursday, forgot to pick up friday, bank holiday Monday, Did not come Tuesday. Will they come today????
09/05/12
No comment left by this customer.
09/05/12
would like option to drop direct to depot instead of collection
09/05/12
We are going to look into this very soon. Please do this now if you wish but we will make it much clearer on the website.
No comment left by this customer.
09/05/12
very good service, i hope we do more business
09/05/12
Courier delivered after 5 working days and not 48hrs as promised.
09/05/12
only way you can get better is being free
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
all okay thanks
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
Package collected and delivered on time thank you . Excellent service, will use you again
09/05/12
Package collected and delivered promptly. No complaints received from the recipient, so assume delivered in good order. V happy with service
09/05/12
Very quick delivery
09/05/12
Not bad service but these new prices are far too high
09/05/12
Our Response: We are sorry but we still provide the best City Link prices despite their recent increase for the first time in 3 years.
fab service!!
09/05/12
This is the second time I've used your service and have been delighted with your efficiency on both occassions!
09/05/12
Thanks very much.
Happy sender & very happy receiver. What more can I say. Thank you.
09/05/12
No comment left by this customer.
09/05/12
We were very pleased with the price and service and will use you again
09/05/12
Parcel sent to wrong depot customer had to drive 100 miles to collect it cost me money not happy !!!!
09/05/12
Our Response: Why would he do that??
No comment left by this customer.
09/05/12
Good service, goods coolected and delivered on time. thank you!
09/05/12
Excellent service woulkd definitley recommend to all my friends.
09/05/12
Thank you and it's great news that you will be recommending us.
Easy to book, great value, picked up and dropped off on time and without damage, 10/10
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No critisicm at all - very good service as always.
09/05/12
I wasn't told the item had to be wrapped in cardboard until after I had paid. I e-mailed you but did not get a reply.
09/05/12
Just dandy!!!!
09/05/12
great service again
09/05/12
No comment left by this customer.
09/05/12
Fast & Smooth process.
09/05/12
You did everything it said on the tin. An efficient service
09/05/12
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