We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,431 reviews.
The only thing that would improve service is a collection time indication, ie between 9 and 12 or 10 and 1. morning/afternoon
20/05/12
No comment left by this customer.
20/05/12
Very sceptical about using after hearing how wrong peoples orders have gone. Everything was fine picked up on time and delivered on time.
20/05/12
Things do go wrong at times in the courier industry, just like any other, but when they do we always try to resolve them as quickly as possible.
Works Well
20/05/12
No comment left by this customer.
20/05/12
efficient service
20/05/12
Fantastic service. I can`t fault this company
20/05/12
Fantastic!!
I found that the service was excellent and was totally satisfied with every aspect of the transit of my goods.
20/05/12
No comment left by this customer.
20/05/12
No comment left by this customer.
20/05/12
No comment left by this customer.
19/05/12
No comment left by this customer.
19/05/12
perfect many thanks
19/05/12
Reliably great service, as ever.
19/05/12
No option to drop parcel at depot. Have to wait around for collection.
19/05/12
No comment left by this customer.
19/05/12
No comment left by this customer.
19/05/12
Easy to book the collection and was as expected; great service.
19/05/12
No comment left by this customer.
19/05/12
No comment left by this customer.
19/05/12
No comment left by this customer.
19/05/12
Great service, easy to use, would use again
19/05/12
Simple process and economical, thanks.
19/05/12
Was frustrated at not being able edit parcel dimensions without re-entering address info
19/05/12
fast, effective simple to use service
19/05/12
No comment left by this customer.
19/05/12
as always Excellent service thank you
19/05/12
Good service, will use again.
19/05/12
No comment left by this customer.
19/05/12
EXCELLENT PARCEL SERVICE AND VERY REASONABLE. I HAVE RECOMMENDED THEM TO MY FRIENDS AND COLLEAGUES
19/05/12
Thank you and it's great news that you have been recommending us.
No comment left by this customer.
19/05/12
Fast and reliable as usual.thank you
19/05/12
I wanted to leave an instruction on where to collect the package if no-one was in - but insufficient characters in the message box
19/05/12
No comment left by this customer.
19/05/12
No comment left by this customer.
19/05/12
fast efficient service, very easy to use and low prices. Would definitely use again.
19/05/12
Very good price and service
19/05/12
very good keep it up
19/05/12
No comment left by this customer.
19/05/12
No comment left by this customer.
19/05/12
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