We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,075 reviews.
Fantastic service! Bit confused about pro forma invoice as sending parcel within EU and only personal stuff, the driver also didn´t want it
26/05/12
Excellent service as always.
26/05/12
No comment left by this customer.
26/05/12
No comment left by this customer.
26/05/12
GREAT SERVICE AS ALWAYS
26/05/12
Very pleased with your service.
26/05/12
Great service, kept up to date on all tracking information.
26/05/12
excellent service
26/05/12
No problems
26/05/12
Excellent all round service, as always. Thank you
26/05/12
Quick and easy service at an excellent price.
26/05/12
No comment left by this customer.
26/05/12
Very pleased with the service & parcel was collected on time & delivered on time. Great prices keep it up ;)
26/05/12
We will continue to try our very best. Thank's very much for the kind words.
Stayed in and waited two days running. advised that it was a contact driver who musn't have been able to find address, total rubbish.
26/05/12
WOULD BE HELPFUL IF YOU DIDNT HAVE TO PRINT THE LABEL.
26/05/12
No comment left by this customer.
26/05/12
Excellent service will use your services in future,
26/05/12
As always very efficient and user friendly
26/05/12
The usual first-class service, you have never failed to collect on time and your staff are so courteous! Well done
26/05/12
On time,excellent
26/05/12
No comment left by this customer.
26/05/12
No comment left by this customer.
26/05/12
No comment left by this customer.
26/05/12
no space here - contact me on 07516 022122. Was broken by carrier but was b'day present so hidden for 24hrs. By then too late to report!!!
26/05/12
The collection was yet again two days late, this is not good enough!
26/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the late collection.
your service was first class . excellent delivery times & very competitive price . will definitely use you again & recommend you to others.*
26/05/12
No comment left by this customer.
26/05/12
No comment left by this customer.
26/05/12
No comment left by this customer.
26/05/12
Very easy booking and price comparison. No hassle collection and tracking.
26/05/12
No comment left by this customer.
26/05/12
Only issue was unable to select a pick up period this meant had to wait in all day otherwise very satisfied
26/05/12
Waited all day for collection no one came after 2 phone calls and an email parcel was finally collected after 5 pm next day. No oh
26/05/12
wOULD HAVE BEEN A LOT BETTER IF COULD HAVE HAD AN APPROXIMATE TIME FOR DELIVERY
26/05/12
Excellent!! You delivered the service that you advertised. Not always the case with your competitors!
26/05/12
No comment left by this customer.
26/05/12
No comment left by this customer.
25/05/12
thanks for good service
25/05/12
Very straightforward and easy transaction. Very good service with pick up and delivery on time and competitive price. Thank you very much.
25/05/12
No comment left by this customer.
25/05/12
