We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,769 reviews.
excellent service will use again
27/05/12
everything works well postcode finder has helped.only improvement could be instant adrress labels
27/05/12
courier picked parcel up rather late, but very speedy delivery
27/05/12
The prices are right, and the website is great - well laid out, easy to use. Very occasionally other courier is cheaper (eg. delivery to ZE)
27/05/12
No comment left by this customer.
27/05/12
No comment left by this customer.
27/05/12
damage to one of items by poor handling cost me £40 refund.
27/05/12
Our Response: Sorry to read your item was damaged in transit. Please contact our support team who will help you with your claim process.
No comment left by this customer.
27/05/12
excellent service, easy to organise, prompt and efficient.
27/05/12
Everything ticketty boo, thank you
27/05/12
very happy with your service thank you
27/05/12
Great quick and reliable service ! Also very reasonably priced
27/05/12
Always very good service
27/05/12
excellent service again, thank you.
27/05/12
First time using PM and no problems whatsoever.
27/05/12
Thank's very much for making your first booking with us.
all good so far thankyou
27/05/12
can't really find any as everything was 100%,thanks.
27/05/12
No comment left by this customer.
27/05/12
Thank you. Top quality again.
27/05/12
I had to contact the carrier to make sure items were collected. The van they sent initially didn't turn up despite calling for directions.
27/05/12
No comment left by this customer.
27/05/12
drivers came on time
27/05/12
All my deliveries via parcel monkey have been on time with no hickup, they offer an excellent service.
27/05/12
That's music to our ears!!
No comment left by this customer.
27/05/12
really q
27/05/12
Service is excellent. The driver is excellent.
27/05/12
A case has had to be opened as your driver never scanned my parcel on pickup. Item appears lost - very disappointed.
27/05/12
Our Response: They are not our drivers but we are very sorry your item appears lost. Rest assured we will do all we can to find it.
apart from wrong labels received no problems easy to book
27/05/12
Quick and easy service.
27/05/12
27/05/12
Brilliant all round
27/05/12
Every thing was spot on. Been excellent every time
27/05/12
The courier never turned up, was rearranged for 2 days later and again no collection. Awaiting a third collection now for monday the 28th.
27/05/12
No comment left by this customer.
27/05/12
No comment left by this customer.
27/05/12
More guild lines on size and weight of parcel per kg etc.
27/05/12
No comment left by this customer.
27/05/12
Excellent service as always...thank you!
27/05/12
No comment left by this customer.
27/05/12
Collected and delivered on time. What more can I say but thanks.
27/05/12
