We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,432 reviews.
Excellent as always++++++++++++++++++++++++++++++
23/05/12
perfect
23/05/12
Our Response: So it should have been 5 stars then....lol
No comment left by this customer.
23/05/12
No comment left by this customer.
23/05/12
Great service thanks
23/05/12
No comment left by this customer.
23/05/12
You have doubled your price for deliveries
23/05/12
Our Response: Our aim is to keep prices as low as possible but if the couriers raise them then we also have to.
No comment left by this customer.
23/05/12
Good easy service to use. If you could give a choice of collection times that would be even better, i.e after 3.00 pm
23/05/12
really good will tell my friends and use again many thanks
23/05/12
Thank you and it's great news that you will be recommending us.
option to have odd shaped items packed? provision of returnable containers?
23/05/12
Top Notch Service. Best prices and the courier picked up on the afternoon and had delivered first thing the next day.
23/05/12
Hi I don't think you need to do anything to improve your sevice it's simple & it works prices are good & the pick up drivers are great
22/05/12
Thanks very much.
not sure things could be improved, everything went as planned, perfect delivery, price and service. perhaps a sponsored link to ebay. Neil
22/05/12
Your website could be a little clearer for first time users regarding the process of waiting for confirmation by email.
22/05/12
Site is very easy to use and courier tracking on-line is great.
22/05/12
First class service, good value for money
22/05/12
Whilst going through pick up and drop off adress if you go to edit at the end it deletes it all so annoying. Fab courrier service though
22/05/12
Turned up a day late to collect a next day delivery.
22/05/12
AS USUAL FIRST CLASS SERVICE
22/05/12
Yet again Parcel Monkey Delivers (excuse the pun!!!) 10/10
22/05/12
Fantastic!!
No comment left by this customer.
22/05/12
hi great service 3 parcels sent recently all delivered on time great team along with city link as courier
22/05/12
Parcel force put there own labels on the wrong parcels and sent them to the wrong people.
22/05/12
No comment left by this customer.
22/05/12
You were perfect don't change a thing!
22/05/12
Very reliable. Thank you.
22/05/12
▀▄▀▄▀▄▀▄▀▄█▓▒░ Perfect Thank you ░▒▓█▄▀▄▀▄▀▄▀▄▀
22/05/12
My first time, everything perfect. Even a Sat delivery!!
22/05/12
Thank you for making your first order with us.
Just need to be able to pay with paypal for free
22/05/12
We don't charge for using Paypal but only offer it to regular users who joined before January 2011. Some other sites do charge for this service which is against Paypal's rules.
No comment left by this customer.
22/05/12
No comment left by this customer.
22/05/12
No comment left by this customer.
22/05/12
Great service
22/05/12
No comment left by this customer.
22/05/12
No comment left by this customer.
22/05/12
reliable as usual
22/05/12
really pleased easy service to use and follow will use again xx
22/05/12
xx
No comment left by this customer.
22/05/12
No comment left by this customer.
22/05/12
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